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Club Suite, 2 Bedrooms (Carlton, Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premier Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 Bedroom (Club, Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom (Carlton, Lounge Access)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Description

With your stay at The Ritz-Carlton, Macau, you're connected to a shopping centre and just a quick walk from Galaxy International Convention Center. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine with pool views at Lai Heen, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the outdoor pool
  • Indulge with massages, Ayurvedic treatments or body treatments at The Ritz-Carlton Spa, Macau
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Venetian Macao Casino and a few minutes from City of Dreams
  • Free airport and local-area shuttle service

Property Features

The Ritz-Carlton, Macau offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and meeting rooms are available. An outdoor pool, a children's pool, and a fitness centre are also featured at the luxury The Ritz-Carlton, Macau. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Self parking is free. This 5-star Cotai hotel is smoke free.

  • 230 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

The Ritz-Carlton, Macau offers 230 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. LED televisions come with pay-per-view films. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Lai Heen – Overlooking the pool, this restaurant specialises in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating.

The Ritz-Carlton Cafe – This café specialises in French cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Bar & Lounge – On-site bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park, a lazy river, a sauna and a fitness centre.

Spa Services

The Ritz-Carlton Spa, Macau has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Number of treatment rooms 11
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 1500.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton, Macau

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 418 per person
  • Rollaway bed fee: MOP 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz Carlton Macau Hotel Cotai
  • Ritz Carlton Macau Cotai
  • Ritz-Carlton Macau Hotel Cotai
  • Ritz-Carlton Macau Hotel
  • Ritz-Carlton Macau Cotai
  • Ritz-Carlton Macau
  • The Ritz Carlton Macau
  • The Ritz-Carlton, Macau Hotel
  • The Ritz-Carlton, Macau Cotai
  • The Ritz-Carlton, Macau Hotel Cotai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.