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Grand Hyatt Macau

5.0 star property

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Photo gallery for Grand Hyatt Macau

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor spa tub
Lobby
Presidential Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Spa

Explore the area

Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai
  • The House of Dancing Water
    ‪3 min walk‬
  • City of Dreams
    ‪6 min walk‬
  • Hard Rock Casino
    ‪6 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Grand)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Suite, 1 King Bed (Grand)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

2 Twin Beds Deluxe

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed Deluxe

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Serves lunch and dinner

Diplomat Suite

  • 165 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Fountain View Twin

  • 64 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

2 Twin Beds with Club Access

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Fountain View Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Fountain View Suite King

  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Fountain View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed Fountain View

  • 52 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed with Club Access

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Fountain View Suite

Serves lunch and dinner

Grand Executive Fountain View Suite

  • 72 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Serves lunch and dinner

Deluxe Suite, 1 King Bed (Grand with Club Access)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Fountain View King

  • 64 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Serves lunch and dinner

Grand Executive Suite

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Twin

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite Twin with Club Access

Serves lunch and dinner

Grand Suite Twin with Club Access

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite King

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King with Club Access

Serves lunch and dinner

Grand Suite King with Club Access

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Serves lunch and dinner

Premier Suite

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

W Macau - Studio City

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (424)
The price is €148
for 1 room
includes taxes & fees
2 Mar - 3 Mar
W Macau - Studio City

About this property

Grand Hyatt Macau

Luxury Cotai hotel connected to a shopping center, steps from City of Dreams
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Grand Hyatt Macau offers 791 air-conditioned accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Grand Hyatt Macau's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from City of Dreams. Features include free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy Chinese cuisine while dining at Beijing Kitchen
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the 4 hot tubs
  • Treat yourself to body scrubs, hot stone massages, or aromatherapy at the spa
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the size of the accommodations
  • Steps from City of Dreams and 11 minutes by foot from Cotai Strip
  • Free casino and ferry terminal shuttle service
Grand Hyatt Macau offers its guests a full-service spa, 4 hot tubs, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

8 meeting rooms and limo/town car service are available. Event space at this hotel measures 86112 square feet (8000 square meters) and includes conference space. A children's pool, a fitness center, and a steam room are also featured at the luxury Grand Hyatt Macau. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Lobby Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MOP 960 per day)
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: MOP 327.8 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Beijing Kitchen
  • Mezza9 Macau
  • Lobby Lounge

Things to do

  • 4 hot tubs
  • Art gallery
  • Bike parking
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Pushchair

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (86112 square feet)
  • Meeting rooms - 8

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 165
  • Front entrance ramp
  • Hand-held shower head
  • Hardwood flooring in room
  • In-room accessibility
  • Portable shower seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Films for purchase

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service
  • Minibar
  • Fridge

More

  • Children's slippers
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Macau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 460.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Grand Hyatt Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kai Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally prefer hard pillows hence the ones in the room didn’t quite suit me. But overall, I really enjoyed my stay at the hotel. Breakfast is a good spread and a lady staff named Christina or Christine (apologies I didn’t see her name properly), but she’s from Philippines and very fair and slim, she’s very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

jane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was wonderful with a fantastic view
Stayed 1 night in Nov 2024

10/10 Excellent

Noam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

DAHUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Very large bedroom and shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Popo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Would highly recommend this hotel not only for the great location but also for the hotel itself - wonderful service and particularly loved the pool (absolutely enormous and not busy), hot tub area with VIP-style beds and the gym. I didn’t want to leave - wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Harry Akuoko

Stayed 2 nights in Aug 2024

10/10 Excellent

JULIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jemil was great, gave us loads of information about the area and made sure we were happy with our room. Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

De'Arna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hyatt Macau was brilliant . The executive level package is wonderful . High tea , happy hour & buffet bday was excellent. A good variety of local and western food . Happy hour spread was tops and high tea delicious, with lots of mini cakes to try and a savoury option ..
Stayed 2 nights in Aug 2024

8/10 Good

Yeju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Amenities
Hi
Stayed 1 night in Jul 2024

10/10 Excellent

NYONSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kwai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to macau
Overall the hotel was very good. Room in good size and the services was really 5 stars. I was disappointed first as there was something wrong with the hot water supply and I had to take the cold water shower. Once I had reported the problem to the reception and they gave me another room to exchange straightaway.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe, Port Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, it’s tied to City of Dreams and is located across the street from Wynn Palace and MGM Cotai. The buffet breakfast was decent, and included many choices. But the restaurant can get crowded during breakfast. If ur tired of Chinese food, City of Dreams 2nd floor includes the Soho area housing a McDonald’s and Starbucks, along with several other western restaurants and Din Tai Fung, the Taiwanese dumpling chain.
Stayed 1 night in Jun 2024

10/10 Excellent

Pak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, clean and comfortable, very happy with the service.
Stayed 1 night in Jun 2024

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect weekend break
Stayed 2 nights in Jun 2024

10/10 Excellent

NG

Stayed 2 nights in Jun 2024