Andaz Macau

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Andaz Macau

Water park
Restaurant
Gift shop
Shopping centre
Andaz Studio | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Nascente da Avenida Marginal Flor, Cotai
  • Galaxy Arena
    2 min walk
  • Cotai Strip
    6 min walk
  • teamLab SuperNature Macao
    9 min walk
  • Macau (MFM-Macau Intl.)
    8 min drive

Room options

2 Twin Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

Andaz Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

2 Twin Beds

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

2 Twin Beds with Balcony

  • Sleeps 4
  • 2 Twin Beds

1 King Bed (High Floor)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Andaz Studio

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Andaz Macau

Luxury hotel with a free water park connected to the convention center in Cotai
Free water park access, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a lazy river, and concierge services are onsite. Change of towels is available on request.
Andaz Macau offers 715 air-conditioned accommodations with free minibar items and safes. 65-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a complimentary water park, a lazy river, and an indoor pool.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Andaz Macau . During your stay, you'll be connected to the convention center, and just a quick walk from Galaxy International Convention Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Steps from Galaxy International Convention Center and Galaxy Arena
Andaz Macau offers its guests a complimentary water park, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury Andaz Macau also features an indoor pool, a garden, and concierge services. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Cotai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Andaz Kitchen - Onsite restaurant.
Andaz Bar - Onsite bar. Open daily.
Andaz Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 250.8 for adults and HKD 125.4 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Andaz Kitchen
  • Andaz Bar
  • Andaz Lounge

Things to do

  • Access to nearby outdoor pool
  • Free water park access
  • Indoor pool
  • Lifeguards on-site

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Fence around the pool
  • Free cots/infant beds
  • Free water park access
  • Indoor pool
  • Lazy river
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 119
  • Hardwood flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Local meal delivery service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to March 28:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 446.2 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 250.8 for adults and HKD 125.4 for children
  • Rollaway bed fee: HKD 446.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai

Andaz Macau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 129 reviews" "
Rating 8 - Good. 14 out of 129 reviews" "
Rating 6 - Okay. 4 out of 129 reviews" "
Rating 4 - Poor. 1 out of 129 reviews" "
Rating 2 - Terrible. 4 out of 129 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first visit to Macau, and we stayed at Andaz for 3 nights. This is a convention centre hotel, with no casino. I recommend this hotel if you’re traveling with kids, and appreciate a more tranquil experience. The staff were top notch, very professional and extremely friendly & helpful (eg. helping with your luggage, elevator, room services, information). This is a sleek modern hotel, where you can get a large beautiful room for a comparatively great price. The best feature in my opinion is you get to use the Wave Pool & Lazy River in the Galaxy Hotel, where there are lots of other families with kids. However, if you’re looking for the “life of the party”, your taste would be the mainstays on Cotai, such as the Venetian a mere 12 mins walk away.
Stayed 1 night in Sep 2024

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very new and modern. Everyone tried their best to make us feel comfortable. It was affordable comparing to other hotels. The location was a bit far from the rest and hopefully they will provide shuttle buses to other areas.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maggie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great but it is a bit far from the rest of Cotai’s busy shopping areas and Hotels. Despite the location our family enjoyed staying there because of the excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

SYLVESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short getway
The check in staff Mandy Ma is friendly n helpful.As it is an anniversary celebration,she upgraded us to a suite room.Checked in is fast n smooth.Check in on 6th floor.Room facing construction, soundproofing not too good still got noises in morning
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
My family and I had an amazing experience at Andaz Macau. From front desk to housekeeping, all the staff were friendly and helpful. We will definitely come back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yi Ming

Stayed 3 nights in Jul 2024

8/10 Good

Lilian, Seattle

Stayed 2 nights in Jul 2024

10/10 Excellent

Tsz Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

man chun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐好食
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities
갤럭시그룹이어서 그랜드리조트데크를 이용할 수 있어서 좋았고, 신상호텔이어서 아주 깨끗했습니다. 그랜드 리조트데크를 갈때 혹은 공항갈때 교통은 갤럭시 호텔까지 가야해서 셔틀을 타고 이동해야 합니다. 조식부페는 좋았지만 다른 쇼핑센터나 음식점은 없어서 갤럭시 호텔쪽으로 가야합니다. 안다즈 마카오에서 메리어트까지 지하 등 연결되는 통로가 생기면 좋을것 같습니다.
Stayed 2 nights in Sep 2024

10/10 Excellent

hyewon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

pinpin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
優點: 1員工服務非常好,每天都可以收到小卡,以及小禮物.小拖鞋非常可愛,小朋友非常喜歡.是很驚喜.有小朋友還可以免費加床! 2有天浪及童樂園可以免費玩,是有小朋友的好去處.飯店內也有游泳池 3有酒廊10-19:30左右,免費提供茶點,check in/out的時候可以休息一下,非常的棒! 缺點:離銀河要走一小段,但有接駁車. 不像有些酒店彼此之間也有免費接駁車. 整體:還是非常推薦,會再想去住的酒店.根本是有小朋友的最佳選擇!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店設備很好,房間很舒服
今次第一次入住這酒店,服務環境招呼都非常一流,又有免費小食同飲品。未上房,行李已經在房內,很貼心,值得一讚。 但有少少要留意,就係房咭有問題,開不到房門!
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
由落車⼀刻開始,就已經有服務員幫手拉行李,接住帶到升降機,由另一位服務員帶到接待處,整個辦理入住過程都很細心服務員Rudy ,Hailey仲有Amber ,溫柔細心介紹酒店的服務,健身室和泳池開放,她們的笑容很好,帶給我很溫暖的感覺,很棒的酒店,服務很貼心。
Stayed 1 night in Sep 2024

8/10 Good

Cheung yiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

SUET HAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best experience of staying in a hotel. I do love it. Special thanks to the lady whom help us to check in. Another girl, Jacqueline whom serve us at Andaz Kitchen for our dinner was also very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
안다즈 마카오
청결하고 좋은 호텔, 갤럭시 수영장도 이용가능하고 호텔조식이 맛있습니다.
Stayed 3 nights in Aug 2024

10/10 Excellent

hyelim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

EUN SUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 청결하고 좋았어요.스위트룸 엑스트라베드를 2개나 넣어주셔서 편하게 숙박가능
Stayed 3 nights in Aug 2024

10/10 Excellent

SEUNGHEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

HYUNJI

Stayed 4 nights in Jul 2024