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Andaz Macau

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Andaz Macau

Water park
Gift shop
Shopping centre
Restaurant
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Nascente da Avenida Marginal Flor, Cotai
  • Galaxy Arena
    ‪2 min walk‬
  • teamLab SuperNature Macao
    ‪9 min walk‬
  • Cotai Strip
    ‪12 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪8 min drive‬

Room options

View all photos for 2 Twin Beds (High Floor)

Free minibar, in-room safe, desk, blackout curtains

2 Twin Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Andaz Suite

Andaz Suite

Andaz Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds

Free minibar, in-room safe, desk, blackout curtains

2 Twin Beds

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds with Balcony

2 Twin Beds with Balcony

2 Twin Beds with Balcony

  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed (High Floor)

Free minibar, in-room safe, desk, blackout curtains

1 King Bed (High Floor)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Studio

Andaz Studio

Andaz Studio

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Parisian Macao

Pool
Hot tub
Spa
Free airport shuttle
4.5 out of 5, Wonderful, (1055)
The price is €286
for 1 room
includes taxes & fees
15 Feb - 16 Feb
The Parisian Macao

About this property

Andaz Macau

Luxury hotel with a full-service spa connected to the convention center in Cotai
This hotel features a full-service spa, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge. Change of towels is available on request.
Andaz Macau offers 715 air-conditioned accommodations with free minibar items and safes. 65-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a complimentary water park, a lazy river, an indoor pool, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Andaz Macau . During your stay, you'll be connected to the convention center, and just a quick walk from Galaxy International Convention Center. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Venetian Macao Casino and a few minutes from City of Dreams
Andaz Macau offers its guests a full-service spa, a complimentary water park, and a lazy river. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An indoor pool, a 24-hour fitness center, and a garden are also featured at the luxury Andaz Macau . You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Andaz Kitchen - Onsite restaurant.
Andaz Bar - Onsite bar. Open daily.
Andaz Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 261.8 for adults and HKD 130.9 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Andaz Kitchen
  • Andaz Bar
  • Andaz Lounge

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Fence around the pool
  • Free cots/infant beds
  • Free water park access
  • Indoor pool
  • Lazy river
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 119
  • Hardwood flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Local meal delivery service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to April 17:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 446.2 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 261.8 for adults and HKD 130.9 for children
  • Rollaway bed fee: HKD 446.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai

Andaz Macau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 160 reviews" "
Rating 8 - Good. 18 out of 160 reviews" "
Rating 6 - Okay. 5 out of 160 reviews" "
Rating 4 - Poor. 1 out of 160 reviews" "
Rating 2 - Terrible. 5 out of 160 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angelia Lee Choo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Service was excellent. Like the welcome gifts.
Stayed 3 nights in Oct 2024

2/10 Terrible

Cindy

Stayed 1 night in Oct 2024

10/10 Excellent

JEAN PIERRE, UNION CITY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly and nice restaurant
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Dave

Stayed 1 night in Oct 2024

10/10 Excellent

Kwok Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable great hotel
Stayed 9 nights in Oct 2024

10/10 Excellent

Jaehyun

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

choi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Families stay away from Andaz hotel
Families beware. We booked this hotel solely based on Hotels.ca description of the hotel as “family friendly” with outdoor free water park assess and lazy river. Photos describing pool are showing lazy river as it’s right there in Andaz hotel. First photo. What a scam. Fraud stars. That outdoor water park is located outside hotel. Have to take 20-30 min shuttle bus to Galaxy hotel. Kids are devastated as it’s all raining days with Business Convention right at the hotel. Crowds spilling everywhere. Chaos and frustration… Very small room. With two kids there is no space to put and open luggages. They try to keep it clean. But annoying small details as cleaning ladies tend to sort your staff, pack in small envelopes everywhere. We all been in this position: who needs all crayons sorted? Waste of cleaning time. They have free lounge on 6 th floor but limited drink chooses, nuts and cookies.. Come on. Needless to say we complained to Hotels.com but somehow it’s not their deal. Somehow they have to get approval from Andaz manager to issue some refund. You know the outcome… No one cared. Shame on you Hotels.com supporting this misinformation on your web site and have no responsibility.
Stayed 2 nights in Sep 2024

8/10 Good

Alexander

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first visit to Macau, and we stayed at Andaz for 3 nights. This is a convention centre hotel, with no casino. I recommend this hotel if you’re traveling with kids, and appreciate a more tranquil experience. The staff were top notch, very professional and extremely friendly & helpful (eg. helping with your luggage, elevator, room services, information). This is a sleek modern hotel, where you can get a large beautiful room for a comparatively great price. The best feature in my opinion is you get to use the Wave Pool & Lazy River in the Galaxy Hotel, where there are lots of other families with kids. However, if you’re looking for the “life of the party”, your taste would be the mainstays on Cotai, such as the Venetian a mere 12 mins walk away.
Stayed 1 night in Sep 2024

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very new and modern. Everyone tried their best to make us feel comfortable. It was affordable comparing to other hotels. The location was a bit far from the rest and hopefully they will provide shuttle buses to other areas.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maggie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great but it is a bit far from the rest of Cotai’s busy shopping areas and Hotels. Despite the location our family enjoyed staying there because of the excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

SYLVESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short getway
The check in staff Mandy Ma is friendly n helpful.As it is an anniversary celebration,she upgraded us to a suite room.Checked in is fast n smooth.Check in on 6th floor.Room facing construction, soundproofing not too good still got noises in morning
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
My family and I had an amazing experience at Andaz Macau. From front desk to housekeeping, all the staff were friendly and helpful. We will definitely come back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yi Ming

Stayed 3 nights in Jul 2024

8/10 Good

Lilian, Seattle

Stayed 2 nights in Jul 2024

10/10 Excellent

Tsz Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

man chun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐好食
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Po Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
excellent hotel, glad that I have chosen this one. It is new and clean, with welcome drinks, snack, staff are nice and work systematically. It is under the Galaxy group so it is resourceful. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

kiyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024