6/10 Okay
Jessica
Business traveller, Travelled with partner
18 Sept 2024
Liked: Staff & service
Disliked: Cleanliness
This property provided us with the basics of what we were looking for for this stay; a suite with a kitchen and parking for our tractor trailer. Unfortunately, that’s as far as the positives go. While our room appeared clean at a glance, this was the first time I have ever been in a hotel room with such filthy floors. At first, I could not figure out if it was the tile or the carpet causing our feet to feel grimy and become black, but then determined it was BOTH. It was as though neither had been cleaned in an extremely long time, if at all. This was extremely off putting, as we were looking for a break from having been on the road and dealing with truck stops and truck stop showers. Having previously stayed in Hilton properties, this was an unpleasant surprise. Additionally, there was NO climate control in the hallways throughout the building and seemed to only be in use in the room and common areas. I don’t know if this was an energy saving tactic or an issue with the hotel’s system, but stepping out of our room and into the hallway felt no different than stepping outside of the building. It truly added a layer of discomfort after being freshly showered and simply wanting to head to the common area for breakfast or to grab ice from a machine. Lastly, the entry door at the back of the building, which was supposed to be accessible by guest key access only, did not close properly and was often times left ajar, allowing any random person to gain access to the property.
Jessica
Stayed 2 nights in Sep 2024