Great staff, always helpful, and they always had an answer to any problem or question. And I had many problems and questions :D The simple room was cleaned promptly every day, and I could always get food or drink whenever I asked. The hotel is right in town, and very conventient to go to at any time of the day. I know everyone cannot expect all people to speak their language, but understanding them sometimes was a problem because I really do not speak Spanish, and most of the people working there did not speak English. But luckily they had, or I had, a computer with a translator on it. That made everything so easy :))) I was very ill most of time I was there, and they made everything very comfortable for me... If you want convenience to the rest of downtown, and at a decent price, go to this hotel.