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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Exterior
Standard Room, 1 Queen Bed, Non Smoking, Bathtub
Lobby
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Cité Europe
    3 min drive
  • Channel Outlet
    3 min drive
  • Royal Kids Parc De Jeux
    4 min drive
  • Le Touquet-Paris-Plage (LTQ-Le Touquet - Cote d'Opale Intl.)
    46 min drive

Room options

View all photos for Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
Pet-friendly
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1004)
The price is €84
for 1 night
includes taxes & fees
5 Dec - 6 Dec
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotel in Coquelles with free parking
Along with a bar/lounge, this hotel has a conference center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a free grocery shopping service, and free newspapers.
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Our customers tell us they can't get enough of the breakfast at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche. During your stay, you're just a quick walk from Regional Natural Park of the Caps and Opal Marsh. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a business center, and 2 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Regional Natural Park of the Caps and Opal Marsh and a 3-minute drive from Cité Europe
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. Business amenities include a business center and 2 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 161 square feet (15 square meters) and includes a conference center. The business-friendly Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche also features a terrace, complimentary newspapers in the lobby, and a complimentary grocery shopping service. Free self parking is available.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: EUR 9.90 for adults and EUR 6 for children
  • 1 bar
  • Room service available

Conveniences

  • Banquet hall
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Free food shopping service

Business services

  • Business centre
  • Conference centre (161 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
  • Saturday - Sunday: 8:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 537 reviews" "
Rating 8 - Good. 193 out of 537 reviews" "
Rating 6 - Okay. 51 out of 537 reviews" "
Rating 4 - Poor. 24 out of 537 reviews" "
Rating 2 - Terrible. 11 out of 537 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and dog friendly
This is a dog friendly hotel with kind staff, outdoor areas that are pleasant and clean . If there was a hot breakfast it would score better. But in general we are happy and will book again soon
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a stop over
We use this hotel as a stop the night before returning home from France. Staff are friendly and there are 2 restaurants within walking distance which are very good and there is a supermarket with petrol station down the road. The adjoining rooms are very useful as a family room and provide good space and facilities.
Stayed 1 night in Aug 2024

8/10 Good

lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was what attracted us to book, close to the Channel Tunnel. Yes the rooms are quite small, compact and bijou comes to mind. However the room was bright, clean and modern. The welcome was friendly and we would use this hotel again.
Stayed 1 night in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stopover
Great place to stopover to & from the tunnel crossing. Staff are friendly and helpful. Rooms a little tired but for the price they are clean and quiet with good beds.
Stayed 1 night in Aug 2024

6/10 Okay

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location for Shuttle (10 minutes) and nearby restaurants / shops within walking distance, as is a small park. Secure parking. No Aircon or even a fan in the room which made for a very uncomfortable night after 30C+ during the day. Have stayed before and will again when a bit cooler!
Stayed 1 night in Aug 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet little hotel within striking distance of the tunnel. No food served at weekends but next door to a restaurant. Would use again
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check in was huge success - just phone ahead
We were to arrive late at midnight- we phoned ahead to make arrangements for a late arrival and the information gave was spot on and repeated so that we understood. On arrival we accessed our room with no issues and paid the local taxes on check out. I’m very impressed with this hotel and shall be using again
Stayed 1 night in Aug 2024

6/10 Okay

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
location location location
You are paying for the location, we left the hotel and in under 10 minutes, we checked into the Channel Tunnel. The rooms are small but clean, we did get a little hot so opened the window but the noise from the gate did disturb us a little, the staff are very friendly but other guests seem to have no concept of closing doors quietly and a group staying near us were in and out of each other's rooms letting them slam until midnight
Stayed 1 night in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Christine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel provides the basics only. Good Location if you are using the ferry.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Required for a 1 night stay before catching the ferry home. The room was clean and compact but the hotel only provided 1 bath towel per person and no hand towels. The only problem was the shower head was fixed and fell off the holder. The breakfast was buffet and was quite nice.
Stayed 1 night in Jul 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenient hotel for a one night stay after the euro tunnel crossing. Small rooms but more than adequate for a one night stay. Very clean if not needing a little tlc due to wear and tear. Family rooms are adjoining rooms but that was fine for us. We used the late night check in as we were after 10pm, this was very easy to use. Bar and restaurant close at 9pm.
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service
Rooms are rather small. However, very convenient and friendly, helpful staff. Bistro next door is 10percent off if you show your room key. Basic facilities suitable for one night before/after crossing channel.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the tunnel, perfect for onward travel
Perfect overnight stay for our onward travel through France.
Stayed 1 night in Jul 2024

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Nigel Craig

Stayed 1 night in Jun 2024

6/10 Okay

LISA, CAMPIGLIA MARITTIMA

Disliked: Staff & service
Staff not kind
Stayed 1 night in Jul 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quiet location for convenient access to the Shuttle terminal.
Stayed 1 night in Jun 2024

10/10 Excellent

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024