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4.5 out of 5

"The staff were amazing. Thank you, we will definitely use this hotel again " More

By a verified traveller on Sun 10 Oct 2021

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Comfort Triple Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Quadruple Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles. During your stay, you're just a quick walk from Cité Europe. Features include free WiFi in public areas and free self-parking, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 3-minute walk from Cité Europe and 13 minutes on foot from Channel Outlet
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Everyone (1) Business (1) Couples (1) Family (1)
5 out of 5
The staff were amazing. Thank you, we will definitely use this hotel again

Posted by on 10 Oct 2021

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Comment from Hotel Management

17 Oct 2021 by Cédric / Quality Manager

Dear Patricia Many thanks for having share your positive feedback about your stay with us. We will share this with our staff. Take care. Looking forward to welcoming you once again. Best regards.

4 out of 5

Excellent Accomodation

Really close to Citie Europe for shopping, with easy trip into Calais itself. Try St Omer if you like history.

Posted by on 12 Jul 2009

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4 out of 5

Praktisches Hotel mit Komfort

Das Hotel liegt nah am Eurotunnel. Die Zimmer sind groß und sehr sauber. Bad und WC sind getrennt. Ein drittes kleines Waschbecken befindet sind im Zimmer selbst. Es gibt eine Mikrowelle und einen Kühlschrank. Sogar eine Nespresso Maschine war vorhanden. Ebenso ein Wasserkocher. Der TV ist drehbar zum Tisch oder Bett und bietet zwei deutschsprachige Sender (WDR und RTL AT). Die Betten fanden wir nicht so bequem und die Belüftung war etwas laut. Das Personal war sehr freundlich und engagiert. Die Parkplätze sind kostenfrei und über Nacht verschlossen. In der Lobby stand ein Kickertisch WLAN war inklusive In unmittelbarer Nähe ist ein McDonalds und ein Shoppingcenter mit einigen gastronomischen Möglichkeiten.

Posted by , from Mönchengladbach on 11 Dec 2017

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5 out of 5

Uitstekend hotel als stop voor of na de Eurotunnel

Goed hotel met goede service voor een stop voor of na de Eurotunnel. Het hotel is zeer goed gelegen nabij de shoppingmall. Kamers zijn zeer goed uitgerust met nespresso apparaat en gratis minibar. Goede bedden! Ontbijt is aan te raden. Geen restaurant maar in de omgeving zijn er zeer veel. Vriendelijk personeel

Posted by on 20 Sep 2015

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About the B&B Hotel Calais Terminal Cité de l'Europe 4

Location Place De Cantorbery, Coquelles, Pas-de-Calais 62231

Property Features

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers its guests a terrace, multilingual staff, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles also features 24-hour room service, a front desk safe, and a television in common area. Self parking is free. This 4-star Coquelles hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2002
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Calais Eurotunnel Station (2.3 km / 1.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers 100 air-conditioned accommodations with espresso makers and a safe. This accommodation is furnished with single sofa beds and day beds. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower and hairdryers. This Coquelles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pillowtop beds
  • Pull-out sofa bed
  • Day bed
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Microwave
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Casino nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 6 per pet (varies based on length of stay)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 16
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.95 to 12 for adults and EUR 4 to 4 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • B B Hotel Calais Terminal Cité de l'Europe 4
  • B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
  • Novotel Suites Calais Coquelles Tunnel sous la Manche
  • B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
  • B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.