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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Bar (on property)
Exterior
Reception
Comfort Quadruple Room, Non Smoking
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Place De Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Cité Europe
    3 min walk
  • Channel Outlet
    13 min walk
  • Royal Kids Parc De Jeux
    4 min drive
  • Le Touquet-Paris-Plage (LTQ-Le Touquet - Cote d'Opale Intl.)
    51 min drive

Room options

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Pet-friendly
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is €78
for 1 room
includes taxes & fees
5 Jan - 6 Jan
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Coquelles hotel in Calais Fréthun with a 24-hour front desk and a bar
A bar/lounge, 24-hour room service, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers 100 air-conditioned accommodations with espresso makers and safes. Accommodations are furnished with single sofa beds and day beds. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Coquelles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles. During your stay, you're just a quick walk from Cité Europe. Features include free WiFi in public areas and free self parking, plus a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Just a 3-minute walk from Cité Europe and 13 minutes by foot from Channel Outlet
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers its guests a terrace, multilingual staff, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles also features 24-hour room service, a front-desk safe, and a television in a common area. Self parking is free.

This 4-star Coquelles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 11.50 for adults and EUR 4.50 for children
  • 1 bar
  • 24-hour room service

Things to do

  • Bike storage
  • Shopping centre

Family friendly

  • Children's games
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Microwave
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 89
  • Fixed shower seat
  • Hand-held shower head
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 4.50 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

B B Hotel Calais Terminal Cité de l'Europe 4
B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Novotel Suites Calais Coquelles Tunnel sous la Manche
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 703 reviews" "
Rating 8 - Good. 236 out of 703 reviews" "
Rating 6 - Okay. 43 out of 703 reviews" "
Rating 4 - Poor. 22 out of 703 reviews" "
Rating 2 - Terrible. 6 out of 703 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptional especially the cleaner as she helped my disabled wife to the car and to the receptionist in hotel 4 who went to great trouble to get my wife near the lift
Stayed 1 night in Sep 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good value hotel. Very impressive
Stayed 1 night in Aug 2024

10/10 Excellent

Christelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet night.
Stayed 1 night in Aug 2024

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay. Friendly staff, good facilities.
Stayed 1 night in Aug 2024

8/10 Good

Kerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rashid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable property. Good amenities and staff were friendly. Would stay again. The air con in the room could have been better (the room was not cold enough despite being on the lowest setting).
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Stacy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The motorway was literally 3 feet from our ground floor window. Traffic noise all night. No A/C & no fans. Stagnant hot muggy night. The 1 window in the room couldn’t be left open because the street was right there! Ridiculously overpriced. Outside has weeds & overgrown shrubbery everywhere. Looks nothing like the photos. Remote & tv not working. We stayed just 1 night & won’t be back. The ladies at the front desk were friendly though.
Stayed 1 night in Aug 2024

8/10 Good

gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here last year and the room was not up to standard, the hotel was also like a police station. I left a bad review, and the management apologised and asked for another chance. What a difference this year, great room back to the way it used to be, great service from the staff. Thanks I would certainly recommend it and use it again. Ps. Maybe just clean up the area at the entrance from the car park.
Stayed 1 night in Aug 2024

10/10 Excellent

CL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing helpful reception staff after hiccup on wifi settings on a device. Good room, we’ve had one better laid out for big bed and kids bed but perfectly fine, spacious and plenty room for is
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Stayed 1 night in Jul 2024

10/10 Excellent

Neringa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. 3min away from eurotunnel. And such a great staff. Wow. Had the best service in a while. It was a very pleasant stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place to stay for a night. Mall and restaurants over the street and plenty of shopping around. It's super close to the tunnel. Really nice people working there too.
Stayed 1 night in Jun 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay of our two week vacation to France.
Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Vikki

Stayed 1 night in Jun 2024

10/10 Excellent

Terecia

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this property was excellent! Great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheju

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and friendly. The room was spacious, we really enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Thyagarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and very near from Eurotunnel
Stayed 1 night in May 2024

10/10 Excellent

Kieran

Stayed 1 night in May 2024

4/10 Poor

V

Travelled with family
Disliked: Staff & service, room comfort
Poor Customer service Rude reception staff Pillows ans mattress are hard When i spoke to lady at reception , very dismissive Asked for a extra duvet and towel said they dont have one in whole hotel Disappointing considering they are rated as 4 star and i paid £190 for a room
Stayed 1 night in May 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024