Best Western Plus New Caney Inn & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus New Caney Inn & Suites

Lobby
Outdoor pool, pool loungers
Pillow-top beds, in-room safe, individually decorated, desk
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
22033 Us Highway 59, New Caney, TX, 77357
  • Lake Houston Wilderness Park
    ‪5 min drive‬
  • Speedsportz Racing Park
    ‪8 min drive‬
  • Oakhurst Country Club
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus New Caney Inn & Suites

Suburban hotel with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Best Western Plus New Caney Inn & Suites offers 49 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This New Caney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus New Caney Inn & Suites. During your stay, you'll be close to Oakhurst Country Club. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Lake Houston Wilderness Park and 8 minutes from Speedsportz Racing Park
Best Western Plus New Caney Inn & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 360 square feet (33 square meters) and includes conference space. The business-friendly Best Western Plus New Caney Inn & Suites also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This New Caney hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (360 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 97
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western New Caney
Best Western Plus New Caney
Best Western Plus New Caney Inn
New Caney Hotel New Caney
New Caney Inn And Suites
New Caney Hotel
Best Western Plus New Caney Inn Suites
Plus Caney & Suites Caney
Best Western Plus New Caney Inn & Suites Hotel
Best Western Plus New Caney Inn & Suites New Caney
Best Western Plus New Caney Inn & Suites Hotel New Caney

Best Western Plus New Caney Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 520 reviews" "
Rating 8 - Good. 127 out of 520 reviews" "
Rating 6 - Okay. 45 out of 520 reviews" "
Rating 4 - Poor. 26 out of 520 reviews" "
Rating 2 - Terrible. 24 out of 520 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is awful and beds are super hard in my opinion.
Stayed 2 nights in Oct 2024

4/10 Poor

ASHLEY

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was not what I expected, there were cockroaches in the rooms. The rooms smelled like cigarettes it did not smell clean at all. The bed was comfortable, the shower was not clean there was a lot of mold, the water was leaking everywhere. I was so disappointed
Stayed 3 nights in Oct 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches every where. I was eatting and one ran toward my food. Pulled back the covers they were in the bed. The bar of soap after I washed my face one climbed on. I have photos
Stayed 2 nights in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
Room had a smoker’s smell…
Stayed 4 nights in Oct 2024

8/10 Good

Justin

Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

8/10 Good

Tori

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind and Clean
Kind and thoughtful service. Clean, comfortable room.
Stayed 1 night in Oct 2024

6/10 Okay

Donna, Hampton

Travelled with family
Liked: Cleanliness, amenities
Someone was arrested from a room when we arrived.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly

Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

2/10 Terrible

Aprille

I understand the saying “roach motel” now
Our first room we found 5 roaches night one. The 2nd night they were just everywhere when we came in and turned on the lights especially coming out of the sleeper sofa!!! I called to request a new room we had to put all our clothes in bags to try and not take anything home. In the second room and the second night we moved the toilet paper and roaches came all out. We thought maybe it was just the first room but after we found several in the second room on a different floor we are certain the hotel is infested. I literally threw away our luggage and had to shake out and take every piece of clothing from outside to the washing machine even the clothes we didn’t wear to take every precaution not to bring these in our home. It was beyond a nightmare, I have NEVER in my life even seen a roach in a room I’ve stayed in. While I was on the phone asking for a new room the desk clerk asked if I was sure, one began crawling up the wall directly across from me. This establishment needs to be investigated and this problem needs to be immediately addressed. You have no idea the problems this can cause families and what you can do to their homes running a business like this.
Stayed 3 nights in Oct 2024

10/10 Excellent

Heladio

Travelled with partner
Fair price, friendly staff, clean facilities and quality rooms with comfortable bed and excellent breakfast choices.
Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff great house keeping just very nice all around
Stayed 1 night in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly older hotel, but the room was clean and all amenities were in order. Breakfast was nice (except for the coffee), the location was quiet and the staff was perhaps the friendliest I've seen in a long time. We used to stay at the chain next to the BW but have changed our spot for future stays.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for the buck I feel. While a slight drive away from activities, it makes up for it in quietness and comfort.
Stayed 1 night in Sep 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Stayed 1 night in Aug 2024

10/10 Excellent

Brian, galveston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful building
Stayed 5 nights in Sep 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lady in the breakfast room was awesome
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024