2/10 Terrible
Patrick
Business traveller
6 Jul 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The air conditioner in the bedrooms are bad. The have lots of moisture and there is mole in the bedroom. I had respiratory problems and also got seek from eating seafood at the rooftop lounge i almost died. I vomited morethan 8 times. When i came down to the front desk for help they could not help me. There was no empathy. They did not have any first aid in the hotel. I was asking for simple toms and ask for a doctor there was no medical personel on duty. They also could not take me to the hospital even when i was completely hopeless. They called a taxi for me to take me to the hospital. I was admitted and once i was stablized the after 8 hours of treatments u was discharged with the doctors following up with treatment at my hotel room. I continued treatment for five additional days, no one from the management checked on me or showed any concerned even when i told them i had salmonella and typhoid from eating at the hotel's restaurant. They are the most uncaring people. I will never stay at that hotel agin. Stay away from drinking ginger beer or eating seafood at this hotel. The air quality in the bedroom is extremely dangerous. It would give you respiratory problems.