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4.0 out of 5

"Please note, there was no reservation so i had to pay out of pocket. the hotel said they have never had transactions with ebookers and that ebookers ... " More

By a verified traveller on Thu 13 Jul 2023

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Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Accessible, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at WoodSpring Suites Columbus West - Hilliard, you'll be within walking distance of Anthony Thomas Chocolates. You'll find features such as free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as an off-lead area.

  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • 10 minutes by car from Ohio State University and 6 minutes from Hollywood Casino
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area

WoodSpring Suites Columbus West - Hilliard ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for WoodSpring Suites Columbus West - Hilliard

Everyone (1)
4 out of 5
Please note, there was no reservation so i had to pay out of pocket. the hotel said they have never had transactions with ebookers and that ebookers did not confirm a booking nor pay them at all. i trust you will be able to effect a full refund, cover the telephone charges and send a goodwill voucher. Your agents could not sort it out while I was in the USA. Upon return, I called your office to clarify and get a refund. the hotel itself was satisfactory and met my needs. Thank you.

Posted by on 13 Jul 2023

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Comment from Hotel Management

13 Jul 2023 by LB

Dear Celestine,Thank you for taking the time to inform the hotel of your experience upon checking in. I am happy that the hotel was able to meet yours needs and accommodate your stay.I hope you will stay with us if your ever in the area again.SincerelyLysa Burlison/General Manager

About the WoodSpring Suites Columbus West - Hilliard

Location 2305 North Wilson Road, Columbus, OH 43228-9594

Property Features

WoodSpring Suites Columbus West - Hilliard offers its guests a fitness centre, a vending machine, and coffee/tea in common area. WiFi is free in public spaces. The business-friendly WoodSpring Suites Columbus West - Hilliard also features laundry facilities, express check-out, and a lift. Free self parking is available. A complete renovation of WoodSpring Suites Columbus West - Hilliard was completed in November 2020. Smoking is allowed in designated areas at this Columbus hotel.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2014
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

WoodSpring Suites Columbus West - Hilliard offers 121 accommodations with blackout curtains. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit. This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Microwave
  • Stovetop
  • Combined shower/bath
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hairdryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 5 per accommodation, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 8:00 PM
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Bed sheets fee: USD 1.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Value Place Columbus Hilliard
  • Value Place Hilliard Hotel
  • Value Place Hilliard Hotel Columbus
  • Value Place Columbus OH Hilliard Hotel
  • Value Place Columbus OH Hilliard
  • Value Place Hilliard
  • WoodSpring Suites Columbus Hilliard Hotel
  • WoodSpring Suites Hilliard Hotel
  • WoodSpring Suites Hilliard
  • WoodSpring Suites Columbus Hilliard Ohio
  • Value Place Columbus OH (Hilliard)
  • WoodSpring Suites Columbus Hilliard
  • WoodSpring Suites Columbus West - Hilliard Hotel
  • WoodSpring Suites Columbus West - Hilliard Columbus
  • WoodSpring Suites Columbus West - Hilliard Hotel Columbus

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.