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Renaissance Columbus Westerville-Polaris Hotel

4.0 star property

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Photo gallery for Renaissance Columbus Westerville-Polaris Hotel

Property entrance
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Property amenity
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
409 Altair Parkway, Westerville, OH, 43082
  • Otterbein University
    ‪3 min drive‬
  • Polaris Fashion Place
    ‪4 min drive‬
  • Easton Town Center
    ‪11 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View

  • Water view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, View

  • Water view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

  • Water view
  • 31.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, View (Hearing Accessible)

  • Water view
  • 31.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, View (Mobility Accessible, Roll-In Shower)

  • Water view
  • 31.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View (Mobility Accessible, Tub)

  • Water view
  • 30.2 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View (Hearing Accessible)

  • Water view
  • 30.2 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • Water view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Miscellaneous

Hyatt Place Columbus/Polaris

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (600)
The price is €118
for 1 room
includes taxes & fees
30 Apr - 1 May
Hyatt Place Columbus/Polaris

About this property

Renaissance Columbus Westerville-Polaris Hotel

Hotel in Westerville with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services. Housekeeping is available on request.
Renaissance Columbus Westerville-Polaris Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Westerville hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Renaissance Columbus Westerville-Polaris Hotel. During your stay, you'll be within walking distance of OhioHealth Westerville Medical Campus. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Polaris Fashion Place and 11 minutes from Easton Town Center
Renaissance Columbus Westerville-Polaris Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Columbus Westerville-Polaris Hotel. Self parking is free.

This 4-star Westerville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Renaissance Columbus Westerville-Polaris Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (140 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Columbus Hotel
Renaissance Columbus Westerville-Polaris
Renaissance Columbus
Renaissance Columbus Westervi
Renaissance Columbus Westerville-Polaris Hotel Hotel
Renaissance Columbus Westerville-Polaris Hotel Westerville
Renaissance Columbus Westerville-Polaris Hotel Hotel Westerville

Renaissance Columbus Westerville-Polaris Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 644 out of 813 reviews
Rating 8 - Good. 95 out of 813 reviews
Rating 6 - Okay. 33 out of 813 reviews
Rating 4 - Poor. 20 out of 813 reviews
Rating 2 - Terrible. 21 out of 813 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Fiancé & I stayed here for a weekend, we loved it. The staff were very friendly & the rooms were nice & clean.
Stayed 1 night in Nov 2024

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While checking in the front desk asked what was the occasion for our visit. I told them it was my and my wife’s birthday getaway. A few hours later, room service brought 2 pieces of amazing chocolate cake!
Stayed 1 night in Jan 2025

10/10 Excellent

DANIEL

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Stayed 1 night in Dec 2024

4/10 Poor

Neffertee

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff on New Years Eve was TERRIBLE. No customer service, no hospitality. The pool was not heated and it was freezing outside. The website promises a heated pool. I went to the front desk to ask them to turn up the temperature and the lady was very rude and said something about the pipes and that “that temperature of the pool is how it is doing to stay” very rudely. We brought our children with us, paid for two rooms and the whole point was because we wanted the kids to have some time at the pool. And they were excited about it. This may seem very small to some people. But we could have stayed somewhere more hospitable for New Years Eve. And who the heck doesn’t have heated pool in the middle of winter?! I asked them 2 times, is the pool open? Never once did they say, it’s open but it’s not heated right now in the dead of winter!
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here especially while the christmas decor was up the lobby looked so pretty! It was an overall nice environment and worthwhile. I will definitely be coming back!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back!
We chose this property due to the reputation of the brand, but we will stay her again due to the experience. Everything was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael and Kim

Stayed 2 nights in Nov 2024

8/10 Good

Kyle

Stayed 1 night in Nov 2024

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Travelled with partner
So glad we chose the Renaissance to stay at. Made for a perfect weekend
Stayed 1 night in Dec 2024

10/10 Excellent

Derriss

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Lemma

Stayed 1 night in Nov 2024

6/10 Okay

Paula

Liked: Cleanliness, staff & service
Shower head totally sprayed out of the shower door, Getting myself and the wall soaked. Cleaning crew needs to make sure shower sprays correct way. Also water pooling on floor in main atea from condensation off windows.
Stayed 1 night in Nov 2024

10/10 Excellent

marcela s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriot are always amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The weather was perfect during our stay, the facility was clean and the staff was nice and professional. I will come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Oct 2024