Quality Inn & Suites Columbus West - Hilliard

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Columbus West - Hilliard

Lobby sitting area
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
2340 Westbelt Dr, Columbus, OH, 43228
  • Hollywood Casino
    6 min drive
  • Waffle House
    2 min walk
  • Columbus Bus Station
    13 min drive
  • Columbus, OH (OSU-Ohio State University)
    15 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Columbus West - Hilliard

Columbus hotel in West Scioto with free breakfast and a fitness center
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites Columbus West - Hilliard offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Inn & Suites Columbus West - Hilliard, you'll be close to Aquatic Adventures Ohio. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 11 minutes by car from Ohio State University and 11 minutes from Greater Columbus Convention Center
Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Columbus West - Hilliard. Self parking is free.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Columbus
Quality Inn Columbus
Days Inn & Suites Worthington Hotel Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel
Quality Inn And Suites North/Polaris Columbus, Ohio
Quality Inn & Suites Columbus West - Hilliard Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 441 reviews" "
Rating 8 - Good. 171 out of 441 reviews" "
Rating 6 - Okay. 61 out of 441 reviews" "
Rating 4 - Poor. 35 out of 441 reviews" "
Rating 2 - Terrible. 27 out of 441 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night, great deal for price. Helpful, friendy staff.
Stayed 1 night in Sep 2024

6/10 Okay

Jordan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Holly, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented two rooms. We stayed in one and our daughter in the other. My daughter was in her room, went to the bathroom, tried to leave but the handle fell off. She was locked in her bathroom. She tried to put the handle back on, push through the center of the lock, etc., nothing worked. Luckily she had her phone with her & called me. I got the front desk guy. She had locked the sliding lock on her outside door, as I had told her to do for safety, and this was the first problem to getting her out of the bathroom. He tried getting the door open with lots of tools, U-tubed it, even the neighbor was helping. Four guys he called to help showed up and tried to get the door open. Finally, they got the door open and then got our daughter out of the bathroom. The next day was her birthday so she has a special memory of the day before her birthday from now on. Everyone was super nice and really tried to get her out as quickly as possible but sometimes things just don't go the way you think they will. Everyone who was with the hotel apologized several times and were very nice. The neighbor (next to my daughter's room) was there from the start to the finish trying to help her out. We gave him a bottle of caramel moonshine for his efforts. He loved it. They upgraded her to another room and the first thing we did was check out the locks. I have to say the floors and bathrooms were the cleanest I've seen in the last week. We had no other issues.
Stayed 1 night in Sep 2024

2/10 Terrible

Lundy

Disliked: Staff & service
Not so good.
Stayed 1 night in Aug 2024

4/10 Poor

Jayne

Liked: Staff & service
Staff was nice but room was not. There was mold in the shower, a hole in the bathroom door, and the toilet roll dispenser was broken. The roll was on the counter.
Stayed 2 nights in Aug 2024

8/10 Good

Jpitillo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet spot
Stayed 1 night in Aug 2024

2/10 Terrible

John

Travelled with family
Disliked: Amenities
Rooms smelled bad
Stayed 1 night in Aug 2024

4/10 Poor

Matthew

Business traveller
Disliked: Staff & service, property conditions & facilities
Not Worth It
Room/Bed were average at best. I understand this is a lower tier hotel. Wallpaper was falling off the walls in the hallways. The “breakfast” was basically worthless. For some reason the smoke detector in my room had a plastic bag on it which I did not understand and didn’t make me feel safe. One of the dresser drawers was missing. I would have been better off at a Red Roof Inn for similar cost.
Stayed 1 night in Aug 2024

6/10 Okay

Greg

Disliked: Property conditions & facilities
Exterior and interior looked dirty and unkept. The breakfast was very very lmited.
Stayed 1 night in Jul 2024

8/10 Good

LINDA L.

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing! Very helpful very patient. The hotel was clean although it could’ve used a few updates but then again it’s a 2 1/2 star hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Ozie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Jul 2024

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

LINDA L.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel, but clean. The young man at the desk was very nice and extremely helpful. There is a Waffle House within walking distance, and a shopping area within a couple of miles.
Stayed 1 night in Jul 2024

8/10 Good

Terrence

Liked: Cleanliness, staff & service, room comfort
Refrigerator did not work
Stayed 1 night in Jul 2024

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mom and I just needed a place to stay for the night, this place was honestly not bad at all! It was pretty quiet, I don’t think we ever heard any of the other guests at all. Plus, there’s a Waffle House literally right next door, amazing.
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

Disliked: Cleanliness
It’s the worst service ever
Stayed 1 night in Jul 2024

2/10 Terrible

john

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad shape
This place badly needs maintenance. Very old and falling apart . For what I paid, what I got was the worst
Stayed 1 night in Jul 2024

6/10 Okay

Aubrie

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Terrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

willis

Business traveller
Liked: Staff & service
Bathroom was a mess. Toilet paper holder was broken and in the sink. Shower tub was corroded and pressure was very low. The plus is the staff was fantastic, watet was HOT, and breakfast was decent.
Stayed 2 nights in Jun 2024

6/10 Okay

Alberto

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Brandy, Columbus

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Staff was not friendly at all and there was a roach in my room.
Stayed 2 nights in Jun 2024

8/10 Good

Linda

Nice property
Stayed 2 nights in May 2024