Holiday Inn Columbus-Hilliard by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbus-Hilliard by IHG

Exterior
Lobby sitting area
Lobby
Bar (on property)
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
5495 Maxwell Pl, Columbus, OH, 43228
  • Hollywood Casino
    ‪8 min drive‬
  • Ohio State University
    ‪13 min drive‬
  • Ohio Stadium
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Columbus-Hilliard by IHG

Hotel in Columbus with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Holiday Inn Columbus-Hilliard by IHG offers 106 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Columbus-Hilliard by IHG. During your stay, you'll be close to Hollywood Casino. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from Greater Columbus Convention Center and 13 minutes from Ohio State University
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1313 square feet (122 square meters) and includes conference space. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Columbus-Hilliard by IHG. Self parking is free.

This 3-star Columbus hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Columbus-Hilliard by IHG has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 3.50-8.50 for adults and USD 0.00-0.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (1313 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.50 to 8.50 for adults, and USD 0.00 to 0.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Columbus-Hilliard
Holiday Inn Hotel Columbus-Hilliard
Holiday Inn Columbus-Hilliard Hotel Columbus
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus-Hilliard Hotel
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus Hilliard

Holiday Inn Columbus-Hilliard by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 573 reviews
Rating 8 - Good. 154 out of 573 reviews
Rating 6 - Okay. 43 out of 573 reviews
Rating 4 - Poor. 27 out of 573 reviews
Rating 2 - Terrible. 22 out of 573 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort
Clean, safe environment and breakfast was great! Convenient, right off the highway with dining options all around.
Stayed 1 night in Nov 2024

8/10 Good

Jolie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can fill up fast, especially since we are told to park up front due to car break-ins if you park around back. Can be a tad loud around 4 AM if you get a room in the back since its right next to a heavy equipment facility. But overall it was a nice stay, tons of things to do around the city.
Stayed 4 nights in Sep 2024

10/10 Excellent

Arica

Everyone was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Tselot

Stayed 1 night in Oct 2024

10/10 Excellent

Alhmad

Stayed 2 nights in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon, AURORA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and wonderful facility!!
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable, friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Women of the Moose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon, AURORA

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Travelled with family
Very good experience - we will come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Tatan

Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
This place was great! From the time we walked in and were greeted at the front desk by a wonderful young lady, to the much better than expected breakfast before leaving. Clean and comfortable!
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Stayed 3 nights in Sep 2024

8/10 Good

Shawn

Stayed 1 night in Aug 2024

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no stairs to the lobby. So it’s the elevator or nothing. I don’t always want to take the elevator and the stairs take you outside only
Stayed 1 night in Sep 2024

10/10 Excellent

Corey

Liked: Amenities
I loved everything about it. I’ll be back
Stayed 1 night in Sep 2024

10/10 Excellent

Janna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Sep 2024

2/10 Terrible

Jarred

Travelled with family, Travelled with group
Disliked: Room comfort
My car was robbed here!
The Air conditioner made a lot of noise all night & made it hard to sleep. Everything else with the room was fine. When I walked to my car the next morning my car had been robbed with a camera on my car. Had to wait over an hour for an officer to fill out a report. Nothing has been found & they haven’t gotten anything from the cameras. Also another car was robbed the same night. Don’t stay here if you wanna be safe or not have to worry about your car while you sleep. My car was also in a clear view of the front desk.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Very nice
Stayed 2 nights in Aug 2024