Holiday Inn Columbus Dwtn-Capitol Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbus Dwtn-Capitol Square by IHG

Exterior
Exterior
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
175 East Town St, Columbus, OH, 43215
  • Columbus Commons
    ‪4 min walk‬
  • Capitol Square
    ‪5 min walk‬
  • Ohio Theatre
    ‪5 min walk‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪14 min drive‬

Room options

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Columbus Dwtn-Capitol Square by IHG

Hotel with a 24-hour fitness center, a quick walk to Ohio Theatre
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Columbus Dwtn-Capitol Square by IHG offers 240 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Columbus Dwtn-Capitol Square by IHG. During your stay, you're just a quick walk from Columbus Commons. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Burger Theory
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Columbus Commons and 5 minutes by foot from Ohio Theatre
Holiday Inn Columbus Dwtn-Capitol Square by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5995 square feet (557 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Columbus Dwtn-Capitol Square by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Burger Theory - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 12 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 5.99-25.00 per person
  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • Burger Theory

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5995 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.99 to 25.00 per person
  • Self parking fee: USD 12 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 AM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Columbus Downtown Square
Holiday Inn Columbus Downtown Capital Square Hotel
Holiday Inn Capital Square Hotel
Holiday Inn Capital Square
Holiday Inn Columbus Downtown Capital Square Ohio
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn

Holiday Inn Columbus Dwtn-Capitol Square by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 445 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean; good customer service!
Stayed 2 nights in Nov 2024

6/10 Okay

Carla

Liked: Cleanliness
Disliked: Property conditions & facilities
The property was clean, the area was convenient and the maintenance guy was nice. The property needs updating. There was a plumbing issue in our room and the lady at the front desk was not nice at all. The maintenance guy was nice, pleasant and resolved the issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Our stay, while quick, was very pleasant. Friendly staff, clean facility, convenient parking. Restaurant available for breakfast.
Stayed 1 night in Nov 2024

4/10 Poor

Carol

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted to pay cash for my stay, and they said card only.. then proceeded to tell me Expedia wants $75 for a deposit to be returned in 3 to 5 business days,Because they are a 3rd party!! An wouldn't even give me a receipt for my stay!! Expedia will send that they said! They said there was breakfast in the morning only to find out... I had to pay for it, cause I didn't see that in the Expedia site when I booked it!! The food was TERRIBLE!! My room definitely wasn't worth the price I paid!! Between The Hotel, and Expedia.. I am highly disappointed!! I .wouldn't even give any stars, but I had to!! Never goin back there again, an will never use Expedia again either!! Ya both were bad!
Stayed 1 night in Nov 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jamisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this property was very polite, the location was very convenient, and my room was clean.
Stayed 1 night in Nov 2024

8/10 Good

TIFFANY, silver spring

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated but cool
Stayed 2 nights in Sep 2024

4/10 Poor

Dasia

Liked: Staff & service
Disliked: Property conditions & facilities
Like every hotel that I stay at I always check the bedding well upon checking the bedding there was stains on the cover and it actually looks like blood. Housekeeping was on my floor at the time they did change the bedding, but after that, I honestly did not feel comfortable, even laying on the bed.
Stayed 1 night in Nov 2024

10/10 Excellent

LEONOR B

Stayed 1 night in Sep 2024

10/10 Excellent

Breeann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary, Ashtabula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The staff was very courteous, helpful and friendly. We had a delicious breakfast at a very reasonable price. We had a very enjoyable stay and would definitely book this Holiday Inn again.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice and comfortable Stay
Check in process was smooth. Location was what I expected so no disappointment there. I got the city view i selected
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2024

8/10 Good

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 2 nights in Oct 2024

6/10 Okay

Sheri

Travelled with partner
Liked: Staff & service
Easy parking. Close to many things. Staff was very nice and helpful. Property was a little outdated, ice machine was broken.
Stayed 1 night in Nov 2024

2/10 Terrible

Renata

Disliked: Cleanliness, property conditions & facilities
The rooms did not have any information about dining, shopping, or any surrounding places. Also no luggage holder. The pillows on the bed were flat. The mattress was obviously old with a large dip in the middle. This was not the Holiday Inn I've loved to stay at when I traveled.
Stayed 2 nights in Oct 2024

8/10 Good

Renu

Liked: Cleanliness, staff & service, property conditions & facilities
The location of hotel is really great
Stayed 3 nights in Oct 2024

6/10 Okay

Phani

Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Travelled with family
Disliked: Cleanliness
Not great
We stay in alot of rooms with all the cocerts we go to. This weekend was another concert with our daughter so decided ma6be go a little nicer. At 200+ a night this hotel was a disappointment for sure. Even the lobby bathroom was a total mess from check in to check out, no cate at all to even try it seems.
Stayed 1 night in Oct 2024

10/10 Excellent

Rich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy and room was fantastic
Stayed 1 night in Oct 2024

8/10 Good

Jose

Stayed 1 night in Oct 2024