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Courtyard by Marriott Columbus West/Hilliard

3.0 star property

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Photo gallery for Courtyard by Marriott Columbus West/Hilliard

Indoor pool
Restaurant
32-inch flat-screen TV with cable channels, TV, Netflix
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Gym

Explore the area

Map
2350 Westbelt Dr, Columbus, OH, 43228
  • Hollywood Casino
    ‪7 min drive‬
  • Shops On Lane Avenue
    ‪9 min drive‬
  • Ohio State University
    ‪11 min drive‬
  • Columbus, OH (OSU-Ohio State University)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Best Western Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1009)
The price is €109
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Best Western Suites

About this property

Courtyard by Marriott Columbus West/Hilliard

Hotel in Columbus with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Courtyard by Marriott Columbus West/Hilliard offers 150 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Columbus West/Hilliard. During your stay, you'll be close to Hollywood Casino. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from Greater Columbus Convention Center and 11 minutes from Nationwide Arena
Courtyard by Marriott Columbus West/Hilliard offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5210 square feet (484 square meters) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Columbus West/Hilliard. Free self parking is available.

This 3-star Columbus hotel is smoke free.

Courtyard by Marriott Columbus West/Hilliard has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • Conference space (5210 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Columbus West
Courtyard Marriott Columbus West
Courtyard Marriott Hotel Columbus West
Marriott Courtyard Columbus West
Courtyard By Marriott Columbus West Hotel Columbus
Courtyard By Marriott Columbus West Ohio
Courtyard Marriott Columbus West/Hilliard Hotel
Courtyard Marriott Columbus West/Hilliard
Courtyard Marriott West/Hilliard
Columbus Courtyard by Marriott Columbus West/Hilliard Hotel
Courtyard Marriott West/Hilliard Hotel
Hotel Courtyard by Marriott Columbus West/Hilliard Columbus
Hotel Courtyard by Marriott Columbus West/Hilliard
Courtyard by Marriott Columbus West/Hilliard Columbus
Courtyard by Marriott Columbus West
Courtyard by Marriott Columbus West/Hilliard Hotel
Courtyard by Marriott Columbus West/Hilliard Columbus
Courtyard by Marriott Columbus West/Hilliard Hotel Columbus

Courtyard by Marriott Columbus West/Hilliard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Checkin was great and front desk was very friendly and helpful. The room was clean although a bit outdated. Unfortunately it didnt have a full length mirror. But that wasnt a deal breaker. The bed was uber comfortable. Pool was a little cool for my taste but so much better than most hotel pools ive been in. I will say that there was no chlorine smell at all which made me wonder just how clean it was. The only issue i had was that when we went to check out, there was only a sign on the desk indicating that they were helping a guest and would return shortly. I waited about 10 minutes and noone ever came back. Overall, it was a good stay and i would consider staying there again.
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with partner
Disliked: Staff & service
Check in was lengthy even though I was the only customer. When I asked to get coffee, they informed me it was more than 7 hours old in the lobby. Bath tub also had multiple areas of mold.
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and bar staff were phenomenal. They were very welcoming, accommodating and friendly. The barista my first night made great conversation and remembered who we were the next day (we had a lot of extended family in for a memorial). When the bar was overwhelmed with all of us the next morning, several people worked together to make sure everyone got what they needed. Even though some of the property was dated and needed some “touch ups,” I would definitely stay here again for the friendly and helpful service.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay would definitely stay again
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited services
Stayed 1 night in Oct 2024

4/10 Poor

Matt

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff member I spoke to was great. She was very friendly and willing to help in any way. The hotel was very old, and you could see it. The cleaning staff did the best they could, but when wallpaper is coming down, bubbling, or caulking is coming off in the shower, there is not much they can do. The carpet was stained by the bed, and the AC/Heat did not work well. The walls behind the ice machine were saturated and flaking off.
Stayed 1 night in Oct 2024

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Clean room and quiet area close to the highway
Stayed 2 nights in Oct 2024

8/10 Good

Shawn, Woodbury

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Shanita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Order wings they were $18 for 9 small frozen wings. All other items they were out of. Key access didi not always work. Gym is dirty and missing equipment. Difficult to maintain temperature control in room.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeff

Stayed 1 night in Jun 2024

10/10 Excellent

Ashlie, Middletown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very clean. Had such a great stay.
Stayed 1 night in Aug 2024

8/10 Good

Gary, Greenfield

Liked: Cleanliness, property conditions & facilities
Rr
Stayed 4 nights in Aug 2024

10/10 Excellent

Maggie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinning option for breakfast is very convenient and the staff is friendly. Loved the pool as well. I wish the restrooms had a vent when u shower.
Stayed 3 nights in Aug 2024

2/10 Terrible

Aidan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Erin

Stayed 1 night in Apr 2024

6/10 Okay

Rori

Travelled with family
Staff was wonderful and pleasant. Our room had a funny mildew smell and the toilet seat was barely connected to the toilet. Our air conditioning unit made a funny sound all night and this kept me up. We were only there for a night or I would've asked to move rooms with the hope that those other things were not present in other rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean and comfortable but a little needy
The bathroom was in serious need of help. It was clean, but it had broken tiles, broken baseboard, and the walls looked like they found a different way to patch each part when it needed attention. It also had a weird smell, which I think might’ve been the dryer smell on the towels
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Kellsey

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Lauren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Meh
Bathroom was not ideal. Toilet barely worked and there were a plethora of rust stains in the tub. Also had an issue with the locking mechanism of the door. Took maintenance numerous tries to fix it. The “bistro” was closed all night…on a Saturday. Overpriced for what you get. However, the staff was nice.
Stayed 1 night in Jul 2024