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SureStay Hotel by Best Western Columbus Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Exterior
Front of property
Desk, laptop workspace, iron/ironing board, free WiFi
Free daily continental breakfast
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1024-1034 Veterans Parkway, Columbus, GA, 31901
  • Springer Opera House
    7 min walk
  • RiverCenter for the Performing Arts
    9 min walk
  • Ruth Ann's Restaurant
    3 min walk
  • Columbus, GA (CSG-Columbus Metropolitan)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel in Columbus with free breakfast and a 24-hour front desk
Coffee/tea in a common area, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided.
SureStay Hotel by Best Western Columbus Downtown offers 65 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with satellite channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

During your stay at SureStay Hotel by Best Western Columbus Downtown, you're just a quick walk from Springer Opera House. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include coffee/tea in a common area
  • Within a 10-minute walk of Springer Opera House and RiverCenter for the Performing Arts
  • Cats and dogs welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Columbus hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Microwave

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.0
Rating 10 - Excellent. 88 out of 387 reviews" "
Rating 8 - Good. 74 out of 387 reviews" "
Rating 6 - Okay. 54 out of 387 reviews" "
Rating 4 - Poor. 68 out of 387 reviews" "
Rating 2 - Terrible. 103 out of 387 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay at.
The stay was ok, had to switch from because the ax wasn’t working, bed was very uncomfortable and hairy my back. Other than that rooms were nice and the breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Business traveller
Liked: Staff & service
Good price. Wish they had a better breakfast selection.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Jul 2024

4/10 Poor

Mandi

Travelled with family, Business traveller
Disliked: Property conditions & facilities
There were roaches in the hotel rooms, the parking was so cramped it was hard to get in and out of our space, the staff didn’t speak fluent English in some cases, and the continental breakfast was really just the pancake machine and boiled eggs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Geliyah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, convenient location, excellent staff. Close to everything in the city.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older style motel in city centre
An overnight stay. The motel is old but the room is large and clean. Helpful staff. On a main road but quiet. Only a few blocks from the river and many restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

Calvin

Stayed 1 night in Jul 2024

6/10 Okay

MRS.

Travelled with family
Disliked: Property conditions & facilities
We stayed for only one night - really just over night as we checked in at abt 1am. Check in was quick - the motelroom it's self looks like they put a huge effort to remodel yet the bathrooms shower area and AC Unit (under the window unit) need upgrading. Our room was so hot eventhough I set it on the lowest setting (60) Again - we just needed a place to sleep and get ready for Our son's turning Blue graduation at Ft Moore. Breakfast was a plus - and the beds were comfy. Not sure I would stay here again though.
Stayed 1 night in Jun 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was coming in early from a long trip and called this place for a possible early check-in. The front desk was very helpful and said I could check in for a small fee. The process was smooth and it was a great last minute stay. The bathroom is a little run down and the shower pressure was nonexistent, but you get what you pay for! The room was clean, the AC worked, and the location was convenient. Breakfast items consisted of boiled eggs, toast, pancakes, muffins, cereal and yogurt. Thank you for your help and kindness, would stay here again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place has roaches in the rooms and in the dining area. The motel rooms are dirty. Breakfast is literally just pancakes, cereal and toast. Don’t recommend. The guy at the front desk was nice so that was the only good thing.
Stayed 2 nights in Jun 2024

10/10 Excellent

Harold, Cumming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this is an older building and property, it is very well maintained and clean. The only negative comment I have is that the web-site says it has a swimming pool. It does NOT.
Stayed 3 nights in Jun 2024

2/10 Terrible

Gabrielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Luis

Stayed 2 nights in Apr 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This place is quiet and easy check in/out
Stayed 2 nights in Apr 2024

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a hotel
We thought we were staying in a hotel as the name suggests. As we pulled into the complex it became apparent that it was a motel not a hotel. Our sleep was horrible, the walls were that thin we were woken up at 2am by the occupant’s in the next week with the TV blasting as they were getting jiggy with it. When we went down for breakfast at around 8:55am, we had a look around and my son decided on pancakes, the machine had said it was out of the mixture so I spoke to the person on duty and he told me breakfast finished at 9am which is why it wasn’t available. I looked at my watch and it just clicked over to 9am. It was really disappointing we weren’t informed of the breakfast times as most “hotels” run breakfast slightly later on a Saturday. If I knew this was the case, I wouldn’t have packed the car first. Definitely do not recommend this motel masquerading as a hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the experience was great. It’s not a 5 star hotel but for what you pay it was a very decent hotel, it was clean, quiet, the beds were comfortable and seemed clean. It exceeded what I expected and I am very pleased with my stay. I will be returning.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yohanna

Stayed 1 night in Mar 2024

8/10 Good

Angela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Decent older hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 3 enjoyed our stay! Nice clean room. Close to everything!
Stayed 1 night in Mar 2024

10/10 Excellent

Luciane

Stayed 1 night in Mar 2024