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Best Western Hilliard Inn & Suites

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Pillow-top beds, desk, laptop workspace, iron/ironing board
Property amenity
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • The Mall at Tuttle Crossing
    7 min drive
  • Shops On Lane Avenue
    9 min drive
  • Ohio State University
    10 min drive
  • Columbus, OH (OSU-Ohio State University)
    16 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
avid hotel Columbus Northwest - Hilliard, an IHG Hotel
Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (481)
The price is €92
for 1 night
includes taxes & fees
6 Dec - 7 Dec
avid hotel Columbus Northwest - Hilliard, an IHG Hotel

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Best Western Hilliard Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Aquatic Adventures Ohio. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Ohio State University and 9 minutes from Hollywood Casino
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1007 reviews" "
Rating 8 - Good. 275 out of 1007 reviews" "
Rating 6 - Okay. 59 out of 1007 reviews" "
Rating 4 - Poor. 18 out of 1007 reviews" "
Rating 2 - Terrible. 23 out of 1007 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Monae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Pradeep

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Judy, El Granada

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, clean, and quiet. There was a recrigerator, microwave, and coffee maker in the room. The breakfast was good. We were on a cross country trip and there was also laundry services. Michael, the desk clerk was friendly and gave us a map of the area including restaurants nearby. I would highly recommend this facility.
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Travelled with family
Liked: Staff & service
Some outlets didn’t work and the room smelled a bit like smoke. The property looks a little run down and the beds felt a bit stiff.
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Keep going!
The room smelled horrible!! The sheets didn't feel clean!! The entire room felt DIRTY!
Stayed 1 night in Jul 2024

8/10 Good

beth

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Krystal

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marianne

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, an traffic
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelnwas clean. Staff was very friendly and professional. Breakfast was much bettervthan most hotels ive stayed at. Same foods, but theirs seemed to be fresh and well prepared.
Stayed 1 night in Jul 2024

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stays here every time we come to Columbus. The staff is always friendly, kind, and professional. My son is autistic so we stay in the same room every time. The facilities are clean. The breakfast is amazing, which offers a wide variety of options. The pool is my son’s favorite and is well maintained. Overall, this place exceeds expectations.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean facility with a nice staff. We had no issues.
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Stayed 4 nights in Jul 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Amie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was a bit rough and confusing. I also am not a super fan of the tiny pillows. But overall great, it was nice and quiet and my kids fell asleep quick and easy!
Stayed 1 night in Jul 2024

8/10 Good

alexis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, clean pool area & awesome breakfast! They have a menu in lobby to daily menu items listed which I loved as a heads up! A few spots in the room would be fixed up (chipped paint, baseboards, small things like that) but wasn’t a biggie for us! Would stay again, very convenient area!
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and the staff were friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Mary Jo

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Robb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, kind staff! I'll be back whenever I'm in the area.
Stayed 2 nights in Jul 2024