Quality Inn West Columbia - Cayce

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn West Columbia - Cayce

Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Lobby
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
3020 Charleston Hwy, West Columbia, SC, 29172
  • South Carolina State Museum
    10 min drive
  • Subway
    1 min walk
  • Columbia Station
    10 min drive
  • Columbia, SC (CAE-Columbia Metropolitan)
    8 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West Columbia - Cayce

Family-friendly hotel with free breakfast connected to a shopping center in West Columbia
Along with a nightclub, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn West Columbia - Cayce. During your stay, you'll be connected to a shopping center and close to Williams Brice Stadium. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • 15 minutes by car from Fort Jackson and 11 minutes from University of South Carolina
Quality Inn West Columbia - Cayce offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. A nightclub, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn West Columbia - Cayce. Free self parking is available.

Smoking is allowed in designated areas at this West Columbia hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Air hockey
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Table football
  • Karaoke
  • Nightclub
  • Public winery tours
  • Seasonal outdoor pool
  • Table tennis
  • Windsurfing

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Water sports equipment

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Bingo
  • Books
  • Designated smoking areas
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels
  • First-run films
  • Premium channels

Food and drink

  • Microwave
  • Mini fridge

More

  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

6.8
Rating 10 - Excellent. 92 out of 339 reviews" "
Rating 8 - Good. 92 out of 339 reviews" "
Rating 6 - Okay. 62 out of 339 reviews" "
Rating 4 - Poor. 45 out of 339 reviews" "
Rating 2 - Terrible. 48 out of 339 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kavell

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible smell in room, ROACH IN SHOWER!!!
Stayed 1 night in Sep 2024

8/10 Good

Caroline

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The bathroom floor and walls were not in good repair, the vanity side outlet was just an outlet cover over a whole in the wall and the floors were just not very clean.
Stayed 3 nights in Sep 2024

6/10 Okay

Lori

Disliked: Staff & service, amenities, property conditions & facilities
Didnt refund $40 deposit 7 days after stay as promised and had to get my bank involved to dispute the charge. Otherwise, its a decent, cheap place to stay if youre just passing through for area attractions and just need to sleep.
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Amenities
I DID NOT EXCPECT IT TO BE IN A PARKING LOTT
Stayed 1 night in Aug 2024

2/10 Terrible

Sondra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
THE WASH RAG AND TOWELS WAS DIRTY, I SAW THEM WASH THEM AND THEY CAME OUT THE MACHINE STILL DINGY
Stayed 3 nights in Aug 2024

8/10 Good

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was pleasant. The noise from being next to the highway was a little annoying and the stained bath towels could have been replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

2/10 Terrible

Shiela

Disliked: Cleanliness, property conditions & facilities
First impression was poor. This property is not cared for, steps are a lawsuit ready to happen, room was not clean, shower curtain dirty or moldy, un carpeted floor had some sort of residue, hair on floor. Just an overall lack of customer priority. Desk attendant was pleasant & it was close to rt 26 access, hence choosing this, but nothing here suggested a return visit
Stayed 1 night in Aug 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy ck in , quiet , comfy bed & pillows , parking right by room, free hot breakfast ( make your own)waffles were a big hit & delicious ..pleasant staff ..very nice stay
Stayed 1 night in Aug 2024

6/10 Okay

Asmita

Disliked: Cleanliness, staff & service
Room is fine but little noisy and room smells too I’m surprised about there is no housekeeper or I don’t know they don’t come to cleaning the room and they don’t ask anything in 2 days
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Free breakfast. Clean rooms. Hot water. All in all comfortable!
Stayed 1 night in Aug 2024

8/10 Good

Sofia

Business traveller
Liked: Staff & service
It’s ok
It’s all right !!! Can’t really complain
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and hotels.com blame each other
Our reservation booked months ago was cancelled despite receiving a confirmation two days before. We never received email word about this and hotels.com showed it as ongoing without any indication of the cancellation. We have pictures of the frogs and bugs in the pool.
Stayed 2 nights in Aug 2024

8/10 Good

Ronique

Liked: Staff & service
N/a
Stayed 1 night in Jul 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kayle

Travelled with family
Stayed 1 night in Jul 2024

2/10 Terrible

Ingunn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a 2 day stay in early June. Prepayed and got a confirmation. Upon arrival we realised the hotel is udergoing renovation and thereby closed.
Stayed 1 night in Jun 2024

8/10 Good

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly friendly staff. Clean enough, nothing fancy but comfortable.
Stayed 2 nights in Jun 2024

8/10 Good

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times. The eggs at breakfast weren’t good today but usually they are.
Stayed 1 night in Jun 2024

2/10 Terrible

Diana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Jun 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, slept good, nice shower, clean room, nice staff. Only problem pool wasn't open memorial day weekend....
Stayed 2 nights in May 2024

8/10 Good

Anges

Liked: Cleanliness, staff & service, property conditions & facilities
Could have been a little cleaner...could stand an upgrade but overall it was good and it was convenient to the places I wanted to go.
Stayed 3 nights in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You pay for what you get!
The bathroom floors were dirty along with the rug area not being vacuumed. The area in general is very noisy along with the AC you could hear the conversation of people walking by the door. The morning breakfast is fair at best.
Stayed 1 night in May 2024