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Hotel Casablanca Tortuguero

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casablanca Tortuguero

Exterior
Front of property
Exterior
Family House | Living area
Family House

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Tortuguero, Colorado, Colorado, Pococi, 70206
  • Playa Tortuguero
    1 min walk
  • Sea Turtle Conservancy
    6 min walk
  • Donde Richard
    2 min walk
  • Tortuquero (TTQ)
    1 min drive

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Quadruple Room

Elite Quadruple Room

Elite Quadruple Room

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family House

Family House

Family House

  • 256 sq m
  • Sea view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Double Beds

View all photos for Quadruple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Quadruple Room

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

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About this property

Hotel Casablanca Tortuguero

Hotel in Colorado with spa services
This hotel features spa services, a children's pool, and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. Change of bedsheets is available on request.
Hotel Casablanca Tortuguero offers 7 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Colorado hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a children's pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
During your stay at Hotel Casablanca Tortuguero, you're just a quick walk from Playa Tortuguero. Free WiFi in public areas, breakfast (surcharge), and laundry facilities are available.
  • Free WiFi (speed: 50+ Mbps)
  • Breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Playa Tortuguero and 6 minutes by foot from Sea Turtle Conservancy
  • Pets welcome for free
As a guest of Hotel Casablanca Tortuguero, you'll find a children's pool, spa services, and tour/ticket assistance. WiFi is free in public spaces. Hotel Casablanca Tortuguero also features a garden and laundry facilities.

Smoking is allowed in designated areas at this 3-star Colorado hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 6:00 AM–9:30 AM: USD 9 for adults and USD 5 for children

Things to do

  • Children's pool
  • Spa services

Family friendly

  • Children's pool
  • Full-sized fridge
  • Laundry facilities
  • Soundproofed rooms

Guest services

  • Change of bedsheets (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 114
  • 1 steps to reach property
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Fridge

More

  • In-room massage
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 9 for adults and USD 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 9:00 AM - 4:00 PM.
Front desk staff will greet guests on arrival.

Property is also known as

Casablanca Tortuguero Colorado
Hotel Casablanca Tortuguero Hotel
Hotel Casablanca Tortuguero Colorado
Hotel Casablanca Tortuguero Hotel Colorado

Hotel Casablanca Tortuguero Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 63 reviews" "
Rating 8 - Good. 19 out of 63 reviews" "
Rating 6 - Okay. 3 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Connie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets and pillow cases are very dirty. There are big stains on the pillow cases and sheets, different color of hairs on the sheets. Not a good experience.
Stayed 1 night in Sep 2024

10/10 Excellent

roisin, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a central location in the small village that is easily walkable to the main attractions and less than a 5 min walk from where the small ferry boats arrive. It has a very small clean pool, fridge and coffee making facilities. It was well priced and we preferred to spend the extra money on the tours. Air-conditioning was perfect. There is a well priced supermarket on the corner and an ice-cream shop and cafe just a few doors down. It is on the way to the night turtle tour. We enjoyed it as a family of 5
Stayed 2 nights in Aug 2024

8/10 Good

Magnus

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great little place next to the beach and quick walk into town. Would have been great to have some more lights in the property but very small detail. The aircon was a gift sent from heaven.
Stayed 2 nights in Aug 2024

8/10 Good

CEDRIC

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, a few minutes from center ! Quiet. There is a supermarket at 1 minute. Be careful, there is no ATM on Tortuguero and the only solution is the restaurant in front the supermarket that proposes cash, with your credit card. It can be useful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Baishali

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Navraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful and clean room for my family if 4. It was updated nicely, walkable to all town restaurants and shops, and the air conditioning was heaven with the humidity. Definitely recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Landon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to stay. Downtown, clean and spacious. Free laundry service, nice balcony. Ac worked great
Stayed 4 nights in Jul 2024

4/10 Poor

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Nathaniel

Travelled with family
Liked: Staff & service
This was a nice, modest place at a decent price in the heart of Tortuguero. Not a lot of frills but the staff was helpful and offered free laundry service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Tortuguero
The room was super cute and very comfortable! Lots of beds for larger families. My kids enjoyed the little pool. Henry and Zajaria (did I get that right? ) were super helpful! They helped with the TV, gave us extra blankets, and helped me with my Spanish. We had a great stay!
Stayed 2 nights in Jul 2024

8/10 Good

regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with kid pool
Beautiful hotel, able to walk to everything. Small pool for the kids.
Stayed 2 nights in Jul 2024

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for activities
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities
Family house was very nice, big, clean, modern!
Stayed 2 nights in Jul 2024

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room , good location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how clean this property was! The staff was very helpful! We enjoyed the small village very much!
Stayed 2 nights in Jul 2024

10/10 Excellent

Veena

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
This property was clean and walking distance to everything in the village. Air conditioning was excellent and staff was very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Tortuguero on July 2, 2024. Our room was so nice! We were on the front street side. The room was huge, with a giant bathroom with a shower and an extra large 2 person soaking tub. Great mattresses….1 queen, and solid bunk beds with a trundle, so it slept 5. Small pool, but perfect for us. Henry is a great guy! We highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

mengling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good a/c, spacious apartment and many kinds of birds around. However, the maintenance of the facility can be improved and it would be nice if the manager could go over the essential when guests arrive rather than having guests to discover issues( broken curtain rod, moldy coffee maker and missing keys for patio glass doors etc) related to their stay. Sadly, the house is only two year old but deteriorates beyond its age.
Stayed 2 nights in May 2024

10/10 Excellent

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, very friendly hotel. Beautiful Island. We had to travel for two of the days back and forth to Torteguero so missed out on two nights. Easier to be in San Jose for our flights. Hotel said they would refund the days.
Stayed 14 nights in May 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We had the upstairs unit. Everything met or exceeded our expectations. Very nice and very clean. The location was great and the town is super chill and great place to explore
Stayed 2 nights in Mar 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place but a few flaws that need sorting
A nice place but an bit of an indifferent welcome followed by a few minor problems. The kitchen has great facilities unless you need to heay water or cook. Just 2 frying pans or a huge pot to use. No regular kettle or coffee machine so we had to use the microwave to heat water. The refrigerator was temperamental too and leaked water. Also, the owners were absent and we could not find anyone when we needed someone - we ran out of toilet paper and also wanted blankets. This happened 3 or 4 times and we shouted and knocked but nobody was to be found.
Stayed 2 nights in Apr 2024

8/10 Good

Lijun, Great neck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how close it was to everything. It was clean and quiet. The sleeping pillows were square and small, like for furniture.
Stayed 2 nights in Mar 2024