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Towneplace Suites By Marriott Richmond Colonial Heights

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Towneplace Suites By Marriott Richmond Colonial Heights

Exterior
Exterior
Lobby lounge
Desk, laptop workspace, blackout curtains, free WiFi
Free daily buffet breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
931 South Avenue, Colonial Heights, VA, 23834
  • Keystone Antique Truck and Tractor Museum
    19 min walk
  • Southpark Mall
    20 min walk
  • Swaders Sports Park
    4 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 2 Queen Beds, Kitchenette

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 2 Queen Beds, Kitchenette

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 2 Queen Beds (Hearing Accessible)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds, Kitchen

Deluxe Studio Suite, 2 Queen Beds, Kitchen

Deluxe Studio Suite, 2 Queen Beds, Kitchen

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 1 King Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Delta Hotels by Marriott Colonial Heights

Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (655)
The price is €158
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Delta Hotels by Marriott Colonial Heights

About this property

Towneplace Suites By Marriott Richmond Colonial Heights

Art Deco hotel with free breakfast and a 24-hour front desk
Coffee/tea in a common area, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a picnic area. Housekeeping is available on request.
Towneplace Suites By Marriott Richmond Colonial Heights offers 171 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch LCD televisions come with premium satellite channels, pay movies, and Netflix. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Towneplace Suites By Marriott Richmond Colonial Heights. During your stay, you'll be within walking distance of Keystone Antique Truck and Tractor Museum. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a business center, and a car charging station
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Keystone Antique Truck and Tractor Museum and a few minutes from Southpark Mall
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Towneplace Suites By Marriott Richmond Colonial Heights also features a picnic area, coffee/tea in a common area, and dry cleaning/laundry services. Free self parking is available.

This Art Deco Colonial Heights hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchenette
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Transfer shower
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites By Marriott Richmond Colonial Heights Hotel

Towneplace Suites By Marriott Richmond Colonial Heights Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 165 reviews" "
Rating 8 - Good. 27 out of 165 reviews" "
Rating 6 - Okay. 5 out of 165 reviews" "
Rating 4 - Poor. 3 out of 165 reviews" "
Rating 2 - Terrible. 4 out of 165 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay Kam was a top tier receptionist. He did an out standing job he deserve a raise in pay for his hard work.
Stayed 1 night in Sep 2024

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Bed comfy, pillows too flat. Need luggage racks in room, none available. No way to put shade down due to missing chain. Breakfast ok nothing special but better than nothing. Most important very clean room. I would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Dell

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very helpful and pleasant. Suite type room with lots of amenities. Large bath with walk in shower
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, especially Cam! He was joyful and so accommodating.
Stayed 3 nights in Sep 2024

6/10 Okay

Rhonda

Liked: Staff & service, room comfort
Hotel & rooms are nice, except for the smell. The room smelled like cooking oil/stale grease. I changed to another room, it was a little better, but still had a light smell of stale grease.
Stayed 1 night in Aug 2024

10/10 Excellent

clayton

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent. Kam the front desk check-in associate was friendly & professional. Really a delightful soul to greet guests. Only issue was that the AC fan ran constantly despite the settings. The fan sounded like being on an airplane; made it hard to hear the TV. Otherwise really enjoyed our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Property conditions & facilities, room comfort
Beautiful place. Great breakfast. Only problem, which needed up being big was there was no room darkening shade in our room. Sun was pretty much blinding in evening and lights from other buildings made it too bright at night. We did not realize a problem until we were unpacked and didn’t realize how bad it was until we were completely settled in so we did not notify desk, as we did not want to, change rooms, which turned out to be a big mistake. All else great.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great potential! Excellent rooms! Friendly staff.
Excellent room. Very comfortable. Convenient location. Great breakfast options. Ways to elevate to a higher rating in my book - please vacuum the hallways, wash the elevator floors and clean the elevator doors w stainless steel cleaner. Those three things stood out to me and would have made my stay even better.
Stayed 1 night in Aug 2024

4/10 Poor

Betrice, Edgewood

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was a little frustrating due to the front desk phone continuing to ring and be answered with a line. The shower leaked and the toilet ran and then the air conditioning stopped working leaving the room 77-79 degrees without ventilation. Front desk associate came up in attempts to fix the problem twice; only very temporary. We were told There is no 24 hour maintenance.
Stayed 1 night in Aug 2024

10/10 Excellent

Wilawan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in VA
Great hotel that’s only a year old. Everything is in brand new condition. The rooms are double the size of regular hotel stays. Resupplying for our road trip was easy because Walmart was next door. Easy access to other businesses or restaurants. The car chargers were taken up by regular gas cars, which were annoying. The hotel should put EV only parking and have staff section it out. The ev chargers are powered by Loop and cost $0.40/kW. Plus a $1 activation fee. Using the app was simple enough and there were 4 available chargers, but 3 spots were taken by gas cars. Down the road there are 8 Tesla superchargers, so it’s not a problem. The buffet breakfast is the real deal! Wonderful food and never ran out. Excellent 1/2 way pit stop for those going from NYC to Orlando.
Stayed 1 night in Aug 2024

10/10 Excellent

Ebonie N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with lots of cool amenities. It’s great to have a full kitchen and spacious closets. I would definitely recommend and stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had is the the housekeepers turned the ac down to the lowest setting 60 degrees while they were cleaning and never put it back to the setting ot was before. Had to turn the heat on for 1 hour to get the room comfortable again. No other issue.
Stayed 4 nights in Jul 2024

6/10 Okay

Noelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, new hotel, broken AC
New hotel, so very clean and modern. The outside patio was a nice place to hang out and socialize. Our room AC was broken, the hotel was completely booked so we couldn't get a new room and maintenance wasn't available. We had to fix it ourselves and it still didn't work great. Breakfast isn't impressive, sausage tasted like hot dogs. Overall, pretty mediocre.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Room was laid out well and very clean. Not really fond of breakfast items. A lot of garlic and seasoning used. There was a lot of kids staying at the same time which monopolized the only waffle machine. On check out, there was only a person from the kitchen which wasn’t able to check us out. But overall, we enjoyed our stay…
Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tywanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Just a quick overnight stay during road trip home - found this hotel on here and so glad we did. Check in was easy, room was clean and comfortable, breakfast was great to get our long drive home
Stayed 1 night in Jul 2024

10/10 Excellent

olivia haven

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and so was staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tonya, Roanoke

Stayed 2 nights in Jul 2024