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Rhein-Hotel St. Martin

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December 2024
January 2025

Photo gallery for Rhein-Hotel St. Martin

Land view from property
Panoramic Single Room, River View
Exterior
Classic Double Room, City View
Land view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Frankenwerft 31-33, Cologne, NRW, 50667
  • Old Market
    2 min walk
  • Ristorante Mama Leone
    1 min walk
  • Heumarkt U-Bahn
    5 min walk
  • Cologne (CGN-Cologne - Bonn)
    12 min drive

Room options

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panorama Suite mit Rhein Blick

Panorama Suite mit Rhein Blick

Panorama Suite mit Rhein Blick

  • 35 sq m
  • River view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Suite, 2 Bedrooms

Panoramic Suite, 2 Bedrooms

Panoramic Suite, 2 Bedrooms

  • 28 sq m
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 22 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

  • 18 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Double Room, River View

Premium bedding, in-room safe, individually decorated, desk

Panoramic Double Room, River View

  • 18 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, City View

Classic Double Room, City View

Classic Double Room, City View

  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Single Room, River View

Panoramic Single Room, River View

Panoramic Single Room, River View

  • 10 sq m
  • River view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Room

URBAN LOFT Cologne

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1142)
The price is €81
for 1 night
includes taxes & fees
5 Jan - 6 Jan
URBAN LOFT Cologne

About this property

Rhein-Hotel St. Martin

Family-friendly hotel with a 24-hour front desk connected to the convention center in Cologne
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Rhein-Hotel St. Martin offers 17 accommodations with tablet computers and espresso makers. Each accommodation is individually decorated. Beds feature premium bedding. 45-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Rhein-Hotel St. Martin. During your stay, you'll be connected to the convention center, and just a quick walk from Cologne Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Cologne Cathedral and Chocolate Museum
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Rhein-Hotel St. Martin.

This Cologne hotel is smoke free.

Ex-Vertretung - Onsite restaurant. Reservations are required.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (EUR 27 per day); discounts available

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ex-Vertretung

Things to do

  • Art gallery
  • Bike rentals
  • Designer shops
  • Shopping centre
  • Shopping

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's toys
  • Corner/local shop
  • In-room childcare (surcharge)
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Handrails in stairwells
  • 3 steps to reach property
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • TV channels
  • First-run films
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 27 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Rhein Hotel St. Martin
Rhein-Hotel St. Martin Hotel
Rhein-Hotel St. Martin Cologne
Rhein-Hotel St. Martin Hotel Cologne

Rhein-Hotel St. Martin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 415 out of 852 reviews" "
Rating 8 - Good. 270 out of 852 reviews" "
Rating 6 - Okay. 89 out of 852 reviews" "
Rating 4 - Poor. 44 out of 852 reviews" "
Rating 2 - Terrible. 34 out of 852 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Barani

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is ideally situated, just a 10-minute walk from the Cologne Cathedral and with a lovely view of the river. The accommodations were clean, with high-quality furniture and a well-maintained bathroom. However, there were a few drawbacks. The hotel is located above several restaurants, which led to some noise late into the night, though this was not a major issue. The primary concern we encountered was with one particular receptionist. Upon our arrival on the 2nd of September, we were met with an indifferent attitude; the receptionist did not offer a smile or make any effort to be welcoming or attentive. This lack of warmth was disappointing, as it did not reflect the level of hospitality one expects when visiting a hotel. Unfortunately, this same individual was on duty when we checked out on the morning of the 9th, displaying the same impersonal demeanor—no farewell, no thanks, not even a smile. While the rest of the reception team was friendly and professional, the poor service from this one team member significantly detracted from our overall experience. In hospitality, creating a welcoming and attentive atmosphere is essential, and this aspect fell short during our stay.
Stayed 6 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

8/10 Good

John Smith

Staff not attentive to leaking problem with shower ie glass panel fixing had become loose allowing shower water to escape.Reported but not fixed
Stayed 4 nights in Sep 2024

6/10 Okay

Stephanie

Great location for visiting Koln attractions and the Old Town but room we had was tiny (double bed pushed against wall which couldn’t be made up properly so was uncomfortable ). Floor our room was on not served by an elevator so had to carry heavy luggage in a curved stairwell no help offered from staff. Bathroom flooded with every shower so impossible not to follow the green policy as had to have towels replaced daily as needed to use them to mop up water.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness
Right in the heart of shopping food and riverfront
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Irfaan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Angela

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Our room was 310 at the front of the hotel however the lift only goes to the 4th or the 2nd floor (3rd if you are at the back of the hotel) so you have to walk and carry suitcases up or down a floor to get to your room. The room was compact to say the least, good job we didn’t have a cat. One side of the bed was up against the wall so you had to climb out of bed to the bathroom. The bathroom was very small but nice shower. No bar or restaurant in the hotel but you could use the bar/restaurant next door and get 10% discount (there is a big sign saying this) however the restaurant staff have other ideas. Even though I pointed this out he would not give us the 10% off I went to reception and spoke to the guy on the desk he went and spoke to the waiter he still was not having it. They tried to come up with ways to make the bill to what he said but could not, in the end they gave up and give me my money. The car parking is about 300m away over well spaced out cobblestones so if you have heavy cases be aware. This is not some where I would ever stay again be warned.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lena

Stayed 2 nights in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Cologne Hotel
This is a very nice hotel right on the river in the heart of Cologne. We had an apartment for two kids and two adults, and we could have had four kids there such was the space available. Friendly staff and very nice and spacious rooms.
Stayed 1 night in Sep 2024

8/10 Good

Mercy, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the heart of Cologne old town with beautiful views of Rhine river, beautiful cathedral and bridge. The location is very convenient with walking distance to Cologne Cathedral and the main train station. The property is clean, staff is courteous; yet it was a bit confusing that the hotel is no longer offer onsite breakfast; we were instructed to another location with some credits; we were opt for getting breakfast on our own. Overall, it is a fine place to stay.
Stayed 1 night in Jul 2024

8/10 Good

Urszula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Bashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean hotel right smack in front of the Rhein River. Beds are comfy, air conditioning were perfect and location is amazing because you are surrounded by great restaurants. There is lift, but you may have to go through some doors and narrow stairs if you’re staying in the next block, so keep that in mind, Amazing staff, Georgian and Stephanie, for their amazing hospitality.
Stayed 1 night in Sep 2024

4/10 Poor

livia de

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible service room
The room is small but good for short stays. The mattress is not very comfortable. The location is great. The room service is horrible, even with a do not disturb sign. They came into the room while I was sleeping. On the last day, the card machine was broken and I had to pay in cash. The receptionists generally stay on their phones all day and do not care about the guests.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tatjana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything hotel
The staff are wonderful and so helpful. Will be staying there again if I’m ever around!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location just not for us
Hotel is in a great location but is between 2 joined buildings which can be confusing when trying to find your room. Within 10 minutes walking distance of the Köln Central Station, Lindtt Museum and 2 relaxed squares filled with restaurants and bars. The hotel rooms are modern but the rest of the hotel is very outdated. TV in the bedroom can not be changed from German audio/subtitles which makes it pointless to have for anybody who does not speak German. In the room there is a fridge and safe which are both free to use which is a plus. We had 2 instances of hotel staff just walking into our room (once while sleeping so didn’t hear them knock) and once while getting dressed (they didn’t knock on this occasion). This made my Mrs feel uncomfortable and on edge whenever we were in the room. Free pastries and coffee is available for all guests between 7am - 9:30am. Area the hotel is in is very expensive €7 for a small (400ml) draught coke) and €4.50 for a small (250ml) water.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. We were able to see all the things we wanted within walking distance. Loved our view.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It takes about 10 minutes to walk along the river bank before reaching the city centre. It is acceptable for people fond of hiking to wander on the cobblestones surrounding the hotel and air is exceptionally fresh. The room was surprisingly neat and tidy. It would be perfect if the bathing closet did not leak on the bottom area. Some water might need to dry away before bathing as otherwise water would accumulate on the bathroom floor. Pillow provided was a pillow cover filled with a small blanket instead of pillow cotton. Overall speaking, the stay was impressive.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property.
Stayed 4 nights in Aug 2024

8/10 Good

Lonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. A difficult walk from Central station with luggage. I had 2 reservations with different rooms. My forst room 114, I would not recommend. Noisy, shower that leaked into toilet. The 2nd room was terrific. Based on my second room I would definitely recommend, with the knowledgw that the walk with luggage can be a challenge. Staff was great.
Stayed 1 night in Aug 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service
Great location! Staff friendly! Rooms very small but space well thought out
Stayed 2 nights in Aug 2024

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, great location
What a brilliant hotel, very modern and clean . It was in a perfect location. A short walk from Koln HBF, you're right in the mix of bars and restaurants on the Rhine. It is right next to the iconic coloured buildings. We will be coming back to stay here again in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Shellie

Travelled with group
Great hotel & staff.
Despite an issue about the room location-website misadvertising, reception staff (sharnice?- & George?), were great at sorting it out for us. We have friends who live around 5 minutes from the hotel, so it was a great location for them and the river. VERY clean hotel. Lovely view. Everything we needed. Will definitely be back next year.
Stayed 3 nights in Aug 2024