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Superior Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Santo. During your stay, you're just a quick walk from Eigelstein Torburg. You'll find features such as free breakfast and free WiFi in public areas, plus a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Cologne Cathedral and Musical Dome

Hotel Santo ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Santo

Everyone (8) Couples (3) Family (1)
4 out of 5
Das Zimmer war gut, sauber und das Frühstück super.

Posted by on 2 Oct 2022

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4 out of 5

Posted by on 26 Jul 2022

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4 out of 5
Sehr schönes Hotel, gut eingerichtet, zentral gelegen und mit Parkgarage. Beim Frühstück gab es wegen Corona kein Buffet, was eigentlich kein Problem wäre. Wir mussten jedoch als wir am Tisch sassen 20 Minuten auf unser Frühstück warten, da der Service dort sehr unorganisiert war. Abgesehen davon war alles perfekt.

Posted by , from St. Gallen on 6 Aug 2020

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4 out of 5
Saubere, gepflegte, moderne, gemütliche Zimmer. Freundliches und zuvorkommendes Personal, tipp toppes Frühstück. Empfehlenswerte Location!

Posted by , from Bern on 25 Jul 2020

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1 out of 5

Posted by on 2 Apr 2020

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5 out of 5
Hotel an zentraler Lage. Saubere kleine Zimmer. Frühstücksbuffet ist riesig und sehr lecker. Freundliches Personal.

Posted by on 4 Mar 2020

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4 out of 5
Sehr schönes Hotel und nettes Personal. Sehr nahe an der S-Bahn

Posted by on 12 Feb 2020

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4 out of 5
Frühstück Buffet war top. Lüftung System funktionierte nicht optimal ETwas laut

Posted by on 16 Jun 2019

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4 out of 5
Gutes Frühstück, am Weekend bis 12.00 Uhr. Sehr nettes und hilfsbereites Personal. Perfekte Lage gleich beim HB

Posted by on 4 Jun 2019

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4 out of 5
Die Lage ist ok. Die Sauberkeit ist so lala. Ich habe am ersten Tag einen Kaffee im Zimmer genossen, die benutzte Tasse wurde nie ausgewechselt oder abgewaschen.

Posted by on 29 Apr 2019

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Hotel Santo also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. For a fee, parking is available. This 4-star Cologne hotel is smoke free.

  • 69 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Hansaring Station (0.8 km / 0.5 mi)
  • Metro station: Ebertplatz U-Bahn (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Santo offers 69 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to noon and at the weekend from 7:30 AM to noon.

Santo Lobby Bar – On-site lobby lounge.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 24.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santo
  • Hotel Santo Cologne
  • Santo Cologne
  • Hotel Santo Hotel
  • Hotel Santo Cologne
  • Hotel Santo Hotel Cologne
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