Hotel Santo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santo

Reception
Lobby lounge
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby lounge
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Dagobertstr. 22-26, Cologne, NW, 50668
  • Musical Dome
    10 min walk
  • Museum Ludwig
    12 min walk
  • Cologne Cathedral
    13 min walk
  • Cologne (CGN-Cologne - Bonn)
    14 min drive

Room options

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

Double Room

  • 21.9 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

  • 25.9 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Hotel Santo

Hotel with free breakfast, near Cologne Cathedral
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Hotel Santo offers 69 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Santo. During your stay, you're just a quick walk from Eigelstein Torburg. You'll find features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Cologne Cathedral and Musical Dome
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Hotel Santo also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4-star Cologne hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to noon.
Santo Lobby Bar - Onsite lobby lounge.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 24.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM–noon on weekdays and 7:30 AM–noon on weekends
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Santo Lobby Bar

Things to do

  • Access to nearby health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 24.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Santo
Hotel Santo Cologne
Santo Cologne
Hotel Santo Hotel
Hotel Santo Cologne
Hotel Santo Hotel Cologne

Hotel Santo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 309 out of 632 reviews" "
Rating 8 - Good. 268 out of 632 reviews" "
Rating 6 - Okay. 43 out of 632 reviews" "
Rating 4 - Poor. 9 out of 632 reviews" "
Rating 2 - Terrible. 3 out of 632 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking from station and sights of Köln. Also v convenient for shopping and cafe, bars and restaurants. Close to the river Rhein.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in a beautiful city
Lovely location, friendly helpful staff. Only reason for 4 stars is I feel parking is too expensive.
Stayed 1 night in Jul 2024

10/10 Excellent

Josef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, comfortable hotel with a very generous breakfast included. Spacious room. Helpful staff. Central location and close to some good restaurants. Parking available.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
The hotel is in a good condition and not far from the main train station. The service of the receptionist was amiable!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed 2 nights in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but very small single room
A well located hotel just a 10 minute walk from the main train station. My single room was very small but comfortable despite a slightly noisy air conditioning system. Reception staff were very friendly. Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Ethahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and quiet.
Stayed 1 night in Jun 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy but room was small
Stayed 2 nights in Jun 2024

10/10 Excellent

Lavdrim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding continental breakfast included. Value of everything was great for reasonable price. Close to outstanding dining and activities. Underground parking, and many things within walking range.
Stayed 1 night in Jun 2024

10/10 Excellent

Rolf

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, good desk for working at a laptop, very helpful staff. I'll come back. Only 4 stars because heating in bathroom did not get warm, but it was warm enough, probably it was turned off.
Stayed 1 night in Apr 2024

10/10 Excellent

CN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed by the friendliness and kindness of staff, and how reasonable it was in price. Very convenient location!
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Room was clean and spacious. Excellent breakfast.
Stayed 3 nights in Dec 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Delightful hotel. Minimalistic but with all comforts. Clean ,lovely staff, very good breakfast, short walk to Dom. Near to restaurants locally. One suggestion ,bath towels could be a little larger ! Would recommend.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice hotel in a good location. It's a fairly basic 4-star and the rate was very high due to a local trade fair that was happening at the time in the city but the stay was good overall.
Stayed 1 night in Sep 2023

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job from the nice blonde lady at reception to all the servers at breakfast. Thank you.
Stayed 1 night in Aug 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean room, good coffee maker. several restaurants nearby
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, the location is walkable to the train station, the breakfast is really good, and the room really comfy and everything works in the bathroom! I will definitely stay here again!!!!!!!!!
Stayed 4 nights in Feb 2023

10/10 Excellent

namasivayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Lovely hotel, well located, nice staff. Very clean, great breakfast. Would stay again.
Stayed 3 nights in Dec 2022

10/10 Excellent

X. Walter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It won my heart with overall experience
Stayed 1 night in Nov 2022

10/10 Excellent

Richard

Stayed 2 nights in Oct 2022

10/10 Excellent

Donald

Stayed 2 nights in Sep 2022

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022