See all properties

CityClass Hotel am Heumarkt

3.0 star property

Choose dates to view prices

Photo gallery for CityClass Hotel am Heumarkt

Superior Double Room
Front of property
Reception
Hallway
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Auf dem Rothenberg 7 - 9, Cologne, NW, 50667
  • Chocolate Museum
    ‪9 min walk‬
  • Cologne Cathedral
    ‪10 min walk‬
  • LANXESS Arena
    ‪3 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Junior Suite, Patio

CityClass Hotel am Dom

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1002)
The price is €403
for 1 room
includes taxes & fees
9 Apr - 10 Apr
CityClass Hotel am Dom

About this property

CityClass Hotel am Heumarkt

Hotel with a sauna, a quick walk to Cologne Philharmonic
Along with a restaurant, this hotel has a bar/lounge and a sauna. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite.
CityClass Hotel am Heumarkt offers 53 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at CityClass Hotel am Heumarkt. During your stay, you're just a quick walk from Chocolate Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Cologne Philharmonic and Museum Ludwig
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel am Heumarkt.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Onsite venue - This bistro specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Dom Lounge - Onsite bar. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between June 11 and June 17.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (492 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne

CityClass Hotel am Heumarkt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 221 out of 498 reviews
Rating 8 - Good. 193 out of 498 reviews
Rating 6 - Okay. 53 out of 498 reviews
Rating 4 - Poor. 21 out of 498 reviews
Rating 2 - Terrible. 10 out of 498 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It was a bit confusing for us to find because you have to walk into a square but the hotel was lovely and very convenient. Lots of bars, restaurants and shopping nearby and the Christmas market was just around the corner. The parking wasn’t far but you do have to roll your luggage thru cobblestone streets which was a challenge in the rain. Other than that, would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Geoffrey

Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 2 nights in Dec 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Excellent location and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the Christmas markets and exploring Cologne. Our room was very quiet and the staff you super helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

flavia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ottima struttura, nuova, pulita ed in una eccellente location!
Stayed 2 nights in Nov 2024

10/10 Excellent

IRVEN, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness
I stayed for one night. The room was fine albeit a little small. The location was good, but the building is hard to find. The staff we friendly. The noise was noticeable but not a big deal. If it was a busier time of year, I could see it being a problem
Stayed 1 night in Oct 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Class Hotel
Nice hotel, great location to the old town,if you're a shopper you'll love it. Went to dusseldorf ,nice place.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Leanne

Stayed 1 night in Sep 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. We could walk everywhere. The room was comfortable and the staff was nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

Arnoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gresh
Stayed 1 night in Sep 2024

10/10 Excellent

Drews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel facilities were very good, outside the hotel was not very nice and the hotel was difficult to locate, could be improved by better signage at the address provided
Stayed 1 night in Aug 2024

8/10 Good

Mary

Stayed 1 night in Aug 2024

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and beautiful room.
We stayed here on our last night in Europe after 2 weeks of travel. Front desk was super helpful and accommodating. Beautiful family room for all 4 of us and a wonderful way to get a great sleep before our long journey home to U.S. Great location with lots of restaurants and shops and historic cathedral nearby. Note- they no longer have laundry facilities on site. (Hotels.com website outdated). We walked 12 mins to laundromat. Easy to use.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in centre of Cologne
Modern and rooms, tucked away in a courtyard behind one of the main squares in Cologne. Great location for city centre attractions, including the cathedral.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Stayed 2 nights in Jul 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is odd and the place was kind of hard to find. But, the rooms were a good size and clean.
Stayed 3 nights in Jun 2024

8/10 Good

Mairi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel with easy access to sights and eating out. Situated in a courtyard which really insulates you from the hustle and bustle which goes on roundabout you. Staff were very friendly and helpful. It would great to have somewhere to make a cup of tea or coffee during the day though.
Stayed 5 nights in Jun 2024