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a&o Köln Neumarkt

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Reception
Children’s play area – indoor
Meeting facility
Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Mauritiuswall 64-66, Cologne, NW, 50676
  • Neumarkt
    ‪8 min walk‬
  • Friesenplatz
    ‪11 min walk‬
  • University of Cologne
    ‪12 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Family Room (for 2 adults and 2 children)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room (for 2 adults and 2 children)

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for 4-Bed Room

Desk, iron/ironing board, free WiFi, bed sheets

4-Bed Room

  • 17 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Six-Bed Room

Desk, iron/ironing board, free WiFi, bed sheets

Six-Bed Room

  • 17 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for 1 Bed in 6-Bed Dormitory Room

1 Bed in 6-Bed Dormitory Room

1 Bed in 6-Bed Dormitory Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 13.2 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

KONCEPT Hotel International

  • Pet-friendly
  • Free WiFi
  • Soundproof rooms
4.1 out of 5, Very good, (180)
The price is €67
for 1 room
includes taxes & fees
9 Mar - 10 Mar
KONCEPT Hotel International

About this property

a&o Köln Neumarkt

Hotel with a 24-hour front desk, near Cologne Cathedral
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
A&o Köln Neumarkt offers 173 accommodations with hair dryers. This Cologne hotel provides complimentary wireless Internet access. Bathrooms include showers.
Our customers tell us they can't get enough of the helpful staff at a&o Köln Neumarkt. During your stay, you're just a quick walk from Cologne Synagogue. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Just a 3-minute drive from Cologne Cathedral and a few minutes from Chocolate Museum
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at a&o Köln Neumarkt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 20 per day)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 11.90 for adults and EUR 5.95 for children
  • 1 bar

Things to do

  • Bike parking
  • Bike storage
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 14
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 14
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.90 for adults and EUR 5.95 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 14 (subject to availability)
  • Late check-out fee: EUR 14 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

A&O Köln
A&O Köln Neumarkt
A&O Köln Neumarkt Cologne
A&O Köln Neumarkt Hotel
A&O Köln Neumarkt Hotel Cologne
A O Köln Neumarkt
a&o Köln Neumarkt Hotel
a&o Köln Neumarkt Cologne
a&o Köln Neumarkt Hotel Cologne

a&o Köln Neumarkt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 117 out of 415 reviews
Rating 8 - Good. 157 out of 415 reviews
Rating 6 - Okay. 84 out of 415 reviews
Rating 4 - Poor. 28 out of 415 reviews
Rating 2 - Terrible. 29 out of 415 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Marites

Stayed 1 night in Oct 2024

8/10 Good

Ashkan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was great
Stayed 1 night in Oct 2024

10/10 Excellent

Riker

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean
Stayed 1 night in Sep 2024

6/10 Okay

Lillian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the safe feel of the premises. Unfortunately upon arrival to our room we found toenail clippings on the floor. Also, it is required you fit your own mattress with provided sheet, pillowcase, and duvet cover. Beds are not pre-made for you.This may be just their protocol, don't expect all hostels to provide the same level of service. Their contactless food/drink ordering with QR code menu is not reliable. We ordered coffee and waited 15 minutes until I went up to the counter to inquire if they received our order. The employee was unaware of the online order I placed and paid for until they reviewed their computer monitor. I even had to physically show my phone on the online ordering that I paid for the coffees. There seems to be a delay in communication between the online ordering and the employee. Quick and easy check-out. It was okay.
Stayed 1 night in Oct 2024

4/10 Poor

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No air con and window was screwed shut so no air in the room..doors banging all night school kids running up n down the corridors
Stayed 5 nights in Sep 2024

8/10 Good

Burak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since it is a hostel do not expect too much amenities. Bring your slippers and tootbrush. However the area is calm, easy to walk to tram or Neumarkt and have plenty of restaurants and supermarkets around.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The rooms are clean and the service was fine. It was hot in Cologne and there was no air conditioning. So the room was hot.
Stayed 1 night in Jun 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hostel
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Stayed 2 nights in Jun 2024

8/10 Good

MERMA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room smells sweat ,the beddings smells sweat.
Stayed 1 night in Jun 2024

4/10 Poor

ANNETTE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Scarlett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean
Stayed 1 night in Mar 2024

10/10 Excellent

hon yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money and good location.
Convenient location (2 U-bahn station from Koln central station) . Reasonable price, clean and well maintained.
Stayed 2 nights in Jun 2024

6/10 Okay

David, Norderstedt

Stayed 1 night in Jun 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Miah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay, only 10 minute walk to the stations or 20 minutes to the Cathedral on train. The place felt safe and the staff were friendly although they could use another staff member as one person was having to do everything. The room and bathroom was clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Muchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is quite efficient! The check-in only took me 30 seconds!
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly family hotel
Really friendly helpful staff, very clean and modern hotel and room. We travelled with children and the rooms are really family friendly and they are given a really cute kids pack when arriving. Really nice breakfast and dinner and the bar area has loads to do. Literally only downside to the hotel was that the walls to the hallways are quite thin so it can be quite loud when people are walking allong the hallway, especially if they're drunk!
Stayed 2 nights in Apr 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Negin

Stayed 3 nights in Mar 2024

8/10 Good

Sançar

Stayed 2 nights in Jan 2024

8/10 Good

Maxime

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall pretty good for an hostel. In fact, better than some hotels. Don't count on using the hostel parging. There is only 17 spots and they are book a year in advance. Lucky there is a multi-storey parking very close for 20 euro a day. The only thing that bothered me was people slamming doors very late a night and very early in the morning, and people yelling in the street at night.
Stayed 1 night in Dec 2023