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Candlewood Suites O Fallon, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites O Fallon, an IHG Hotel

Suite, 1 Bedroom
Suite, 1 Bedroom
Suite, 1 Bedroom
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
1332 Park Plaza Dr, O'Fallon, IL, 62269
  • O'Fallon Family Sports Park
    3 min drive
  • St. Clair Bowl
    4 min drive
  • St. Claire Square Mall
    5 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    35 min drive

Room options

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Accessible, Non Smoking (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Room amenity

Studio Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

About this property

Candlewood Suites O Fallon, an IHG Hotel

Hotel in O'Fallon with a fitness center and a 24-hour front desk
A fitness center, a business center, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and gas grills.
Candlewood Suites O Fallon, an IHG Hotel offers 79 accommodations with DVD players and safes. 55-inch plasma televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This O'Fallon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites O Fallon, an IHG Hotel. During your stay, you'll be close to HSHS St. Elizabeth's Hospital. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 3-minute drive from O'Fallon Family Sports Park and a few minutes from St. Clair Bowl
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business center on site. A fitness center, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites O Fallon, an IHG Hotel. Self parking is free.

This O'Fallon hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch plasma TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per week (maximum USD 150.00 per stay), plus a deposit of USD 150.00 per week
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per week
  • Pet fee: USD 150.00 per accommodation, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Fallon
Candlewood Suites Hotel Fallon
Candlewood O'fallon
Candlewood Suites O'Fallon IL
O'fallon Candlewood Suites
Candlewood Suites Fallon Hotel

Candlewood Suites O Fallon, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 325 reviews" "
Rating 8 - Good. 107 out of 325 reviews" "
Rating 6 - Okay. 48 out of 325 reviews" "
Rating 4 - Poor. 28 out of 325 reviews" "
Rating 2 - Terrible. 21 out of 325 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ta'Shon

Liked: Cleanliness, property conditions & facilities
Everything was clean (minus hairs found on shower curtain from the last people that were there). Staff was nice but no one was ever at the front desk. They were nice though. A lot of places to eat near here! There is also a really cool mall with instructors from the 90s near here. Overall a good hotel and a good experience.
Stayed 1 night in Sep 2024

2/10 Terrible

Vivian

Disliked: Cleanliness, amenities, property conditions & facilities
The hallways stink. My room smelled like mildew. Sheets were dirty. Bathroom terrible condition. One of the worst places I’ve ever stayed.
Stayed 1 night in Aug 2024

2/10 Terrible

Jared

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, smelled like smoke, not a nice area at all.
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Stayed 1 night in Jul 2024

6/10 Okay

Tonia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This was a very nice stay! The room was excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Darina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was better than expected. Very clean and spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Phillip

Stayed 2 nights in Jul 2024

4/10 Poor

Angelina

Stayed 1 night in Jun 2024

6/10 Okay

Jeanne

Liked: Staff & service
Dampness confising
The room was beautifully decorated and the layout great. Unfortunately, the whole room seemed damp. The two AC units were both on and seemed to be working (the air temp was cool). But the floor was “sticky” not because it wasn’t clean, but because it was damp. The same was true of the furniture and bedding.
Stayed 1 night in Jun 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Gregory, CONCORD

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was excellent! Friendly and helpful. The issues are with the run down condition of the property and the carpet in our room was filthy. Our feet and socks were black from the filth.
Stayed 8 nights in Jun 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 9 nights in Jun 2024

8/10 Good

Rachel, Mascoutah

Travelled with family, Travelled with pets
Liked: Amenities
It was a decent place to stay with mostly nice staff, except one lady who lied to me at the desk, twice. Nice lip.They probably know exactly who im referring to. Other than that, and the carpets needing some shampoo, it was fine. I appreciate the two nice staff members who welcomed us and showed us around upon check-in. I helped you out with the crusty showerhead that was in the room by soaking it in cleaner and scrubbing it, as it didnt work when we got there. There was so much build-up on it, the lever wouldnt even move. This was in a handicapped accessible room, which should'nt have happened. Someone in a wheelchair or disabilities should NOT have to ask for an operational shower, they have enough to worry about already. I hope its better for the next guest...I made sure it was for you. Thank you, and you're welcome. I left it cleaner than i found it, No offense intended. 😘
Stayed 9 nights in May 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Marla

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 1 night in May 2024

2/10 Terrible

Fanny F

Stayed 1 night in May 2024

10/10 Excellent

Vanessa

Stayed 1 night in May 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

steve

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
They desperately need to replace the beds, you should not feel the springs when you lay down. Also surprised the only ice machine is the one in your room freezer. But when you finally get ice it is time to leave the hotel. Could also use some general maintenance.
Stayed 1 night in May 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible stay!!! Rude and unsympathetic manager!!!
Booked a two night stay and didn’t have any tv signal from the moment we arrived and didn’t regain a tv signal til it was close to check out. Called and told from desk about my concerns and the front desk told me I would have to speak with the manager the following day. Spoke to the manager the following day and she was very rude, unsympathetic, and didn’t care about my concerns. Nothing was done! Called to ask for a late check out as I am a member and your suppose to be allow a late check out up to 2 o’clock. I believe I wasn’t granted a late check because I complained about not being able to watch tv since arriving On another note hotel had 3 or 4 washers, I believe it was 3, only two worked so it was hard to wash clothes. An had 4 dryers only 2 worked. Elevator was very slow! This hotel needs serious updates and upgrades to its facility and management. Need to hire more friendly and caring managers who care about their guess stay and knowledgeable front desk attendants.
Stayed 2 nights in May 2024