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The Castle Hotel

2.5 star property

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Photo gallery for The Castle Hotel

Front of property
Basic Double Room
Family Room | Bathroom shower
Free daily full breakfast
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
11 High Street, Coldstream, Scotland, TD12 4AP
  • Hirsel Homestead Museum & Craft Centre
    ‪4 min drive‬
  • Kelso Racecourse
    ‪12 min drive‬
  • Floors Castle
    ‪18 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Trundle Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Newcastle Arms Hotel

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (106)
The price is €102
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Newcastle Arms Hotel

About this property

The Castle Hotel

Hotel in Coldstream with free breakfast and a restaurant
A restaurant, a bar/lounge, and express check-in are available at this smoke-free hotel. Full breakfast is free. Additionally, express check-out, a picnic area, and a banquet hall are onsite.
The Castle Hotel offers 3 accommodations with coffee/tea makers and complimentary toiletries. 14-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. This Coldstream hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the overall property condition at The Castle Hotel. During your stay, you're just a quick walk from Home Park. You'll find features like free breakfast, plus a restaurant and a bar.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Steps from Home Park and 4 minutes by foot from Coldstream Library
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

The Castle Hotel also features a picnic area, express check-in, and express check-out.

This Coldstream hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 9:30 AM.
The Castle Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property does not have a front desk.

Property is also known as

Castle Hotel Coldstream
Castle Coldstream
Hotel The Castle Hotel Coldstream
Coldstream The Castle Hotel Hotel
The Castle Hotel Coldstream
Castle Hotel
Castle
Hotel The Castle Hotel
The Castle Hotel Hotel
The Castle Hotel Coldstream
The Castle Hotel Hotel Coldstream

The Castle Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Adam, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. Good Covid awareness. Room was dated but good for price. Electric shower was hot with enough pressure. The main road is very quiet at night so room was quiet. Full English breakfast was well sized and well cooked. It came with cereal, toast, orange juice and tea or coffee.
Stayed 4 nights in Sep 2020

4/10 Poor

Verified traveller

Staff very nice but old, creaky, noisy floorboards & thin walls meant you heard every move & conversation in adjoining rooms so no peaceful nights sleep. Very dated rooms & felt Covid in safe. No hand sanitizer in dining room despite communal coffee, milk, orange jugs. Whole place didn’t feel clean enough.
Stayed 3 nights in Sep 2020

4/10 Poor

Stuart

Business traveller
Disliked: Cleanliness, property conditions & facilities
Forget about sleep
Creepy floorboards, no double glazing, no room, dirty shower, very dated
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming . Cosy feel to the hotel and room . Beds great and comfy in no 8 !
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great and willing to please . Food lovely . Beds so comfy and clean . Thx Ewan , Suzanne, and bar staff .
Stayed 1 night in Dec 2019

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

ken

Business traveller
Liked: Cleanliness, staff & service
lovely food at night and at breakfast. Cheery staff
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very friendly and helpful staff .Property needs money spending on it .
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Castle hotel
Very squeaky floor boards, mattresses uncomfortable, sink dirty and whole place needs updating. New owner just taken over so hopefully will improve
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn't like. the food was excellent infact that goes for every thing I have no complaints what so ever about anything, A first class and more than enjoyable stay, Thankyou to all concearned.
Stayed 3 nights in Aug 2019

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover on way to holiday destination. It’s clean and a warm welcome.
Stayed 1 night in Jul 2019

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort
Good place for lower price visit to Coldstream
The hotel is a bit dated and the rooms are fine, but could do with a bit of redecorating or some refurbishing. It is well located for walking around the town and would make a reasonable base for a few days in the area. The new manager was very friendly and helpful; being bothered about the comfort of our stay. The breakfast was fine - cereal, toast and cooked breakfast - so, whilst not a lot of choice it was definitely adequate. the coffee was very good.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A friend and I stayed one night at the Castle Inn in the lovely town of Coldstream. The inn is a proper older-style hotel with bar/restaurant downstairs - it isn't a corporate or chain hotel type of property which gives it a lovely charm. The rooms are quite small and the stairs are a bit steep, but the facilities are very comfortable and mod-cons such as wi-fi are available. The staff were excellent and I highly recommend the breakfast. Whilst in Coldstream, take the opportunity to have a walk through the village and to the bridge over the River Tweed, one end of which is in Scotland (the Coldstream end), the other in England.
Stayed 1 night in Jul 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great hotel the room in our opinion was not up to standard at all . It was very hot in the room due to the radiators being on full belt and couldn't be switched off ,we were given a fan out of the kitchen that was covered in grease and the window would not stay open. We left a day early as we could not stand the place . A real shame as the local area is very buitifull ,
Stayed 3 nights in Jun 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome.
Very friendly welcome. Excellent food. Room was what I expected given the price I paid.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ample parking; allowed to bring the dog and at a minimal charge; bed was comfortable; Breakfast was lovely
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff and glad we picked here for our overnight stop
Stayed 1 night in Jun 2019

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly the room was ok for one night but definitely needs updating but the breakfast made up for it
Stayed 1 night in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

6/10 Okay

Alex

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very small and very dated, not somewhere you’d book unless as a last resort and being told we’d got it at a cheaper price kind of raised the old eyebrow! You’d need the neck of a giraffe to was the tv!
Stayed 1 night in May 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Freddi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff are really welcoming and kind :-) You feel just like home The food they serve is really delicious and and a good size 👍
Stayed 6 nights in Jul 2019