See all properties

Hôtel Quai des Pontis

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Quai des Pontis

Comfort Cabin | View from property
Interior entrance
Mobile Home (Caravan Baroque)
Comfort Cabin
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available

Explore the area

Map
16 rue des Pontis, Cognac, Charente, 16100
  • Château de Cognac
    3 min walk
  • Cognac Public Garden
    6 min walk
  • Hennessy Cognac Company
    7 min walk
  • Cognac (CNG-Chateaubernard)
    11 min drive

Room options

View all photos for Suite, Terrace, Garden View

Suite, Terrace, Garden View

Suite, Terrace, Garden View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Quadruple Room Garden View)

Premium bedding, minibar, soundproofing, iron/ironing board

Room (Quadruple Room Garden View)

  • 22 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Quadruple Suite Garden View

Quadruple Suite Garden View

Quadruple Suite Garden View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View

Twin Room, Garden View

  • 20 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Garden View

Double Room, Garden View

Double Room, Garden View

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room With Private Terrace

Premium bedding, minibar, soundproofing, iron/ironing board

Double Room With Private Terrace

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room River View

Room River View | View from room

Room River View

  • 23 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Mobile Home (Caravan Champetre)

Mobile Home (Caravan Champetre)

Mobile Home (Caravan Champetre)

  • 20 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Cabin (for 4)

Cabin (for 4)

Cabin (for 4)

  • 21 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Cabin

Comfort Cabin

Comfort Cabin

  • 19 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, River View

Family Room, River View

Family Room, River View

  • 25 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Mobile Home (Caravan Chic)

Mobile Home (Caravan Chic)

Mobile Home (Caravan Chic)

  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Quadruple Lodge Garden View)

Premium bedding, minibar, soundproofing, iron/ironing board

Apartment (Quadruple Lodge Garden View)

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Mobile Home (Caravan Baroque)

Mobile Home (Caravan Baroque)

Mobile Home (Caravan Baroque)

  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior
ibis Cognac Centre
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.0 out of 5, Very good, (265)
The price is €84
for 1 night
includes taxes & fees
5 Dec - 6 Dec
ibis Cognac Centre

About this property

Hôtel Quai des Pontis

Riverwalk hotel with a seasonal outdoor pool and a bar
Along with a bar/lounge, this smoke-free hotel has a seasonal outdoor pool and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/game room, free newspapers, and tour/ticket assistance.
Hôtel Quai des Pontis offers 18 accommodations with DVD players and minibars. Beds feature premium bedding. Refrigerators and espresso makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hôtel Quai des Pontis. During your stay, you're just a quick walk from Château de Cognac. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Just a 3-minute walk from Château de Cognac and 6 minutes by foot from Cognac Public Garden
  • Pets welcome for a fee (restrictions apply)
As a guest of Hôtel Quai des Pontis, you'll find a seasonal outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An arcade/game room, gift shops/newsstands, and tour/ticket assistance are also featured at Hôtel Quai des Pontis. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Cognac hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:30 AM to 10:30 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:30 AM–10:30 AM on weekends: EUR 12.50 per person
  • 1 bar

Things to do

  • Arcade/games room
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Children's games
  • DVD player
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar in shower
  • Shower grab bar height (centimetres): 90
  • Hand-held shower head
  • Roll-in shower
  • Roll-in shower width (centimetres): 150
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 87
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets: EUR 15 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Quai des Pontis
Hôtel Quai Pontis Cognac
Quai des Pontis Caravan Park Cognac
Quai des Pontis Cognac
Quai Pontis Caravan Park Hotel Cognac
Quai Pontis Caravan Park Hotel
Quai Pontis Caravan Park Cognac
Quai Pontis Caravan Park
Hôtel Quai Pontis
Hôtel Quai des Pontis Hotel
Hôtel Quai des Pontis Cognac
Hôtel Quai des Pontis Hotel Cognac

Hôtel Quai des Pontis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 257 reviews" "
Rating 8 - Good. 86 out of 257 reviews" "
Rating 6 - Okay. 12 out of 257 reviews" "
Rating 4 - Poor. 0 out of 257 reviews" "
Rating 2 - Terrible. 1 out of 257 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and tranquil stay
Such a lovely place to stay! The location is right by the river, and it's such a tranquil place there, but it's also close enough to the bars if you want to stay out a bit later and enjoy the chill nightlife. The service here was great, and the room was clean, comfortable, and beautifully decorated. Definitely a great place to stay while enjoying the town of Cognac!
Stayed 2 nights in Jul 2024

8/10 Good

BRADLEY

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop for cyclists
arrived by bycycle the staff couldn't have been better - nice secure parking and lovely room with balcony- close to plenty of nice bars and restaurants but also had a very nice drink served at the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy check in with friendly, professional staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Davendra

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
This is a great hotel with a wonderful multi-lingual staff who were invariably cheerful and friendly. The hotel is in a great location for walking everywhere in Cognac including several cognac producers. Highly recommend the tour of Hennessy.
From the bridge looking upriver
Stayed 1 night in Sep 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were welcoming, lovely hotel grounds and nice ambience. Free parking behind secure gates was a bonus and plenty of bays. Breakfast choices was a let down for the cost. Room opened onto small wooden terrace to garden area so nice to have choice to sit outside with some privacy. Room itself okay in size but quiet dated colour scheme and decor. Would of liked extra pillows and top bedsheet as the aircon worked but stopped with an error code so was bit warm with quilt. Liked that it did have a small fridge and coffee machine in the room.
Stayed 1 night in Aug 2023

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Scott

Stayed 1 night in Jul 2023

8/10 Good

Gideon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect location
Really surprisingly great hotel with such a cool vibe and location, friendly service, easy parking and check-in. Our room unfortunately smelled somewhat stuffy (old smoke) which we felt the next morning. Apart from this, the hotel was a great find.
Stayed 1 night in Jul 2023

10/10 Excellent

Vrabcho

Stayed 1 night in Mar 2023

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, in every way.
Just an amazing little hotel. Perfect location, lodges were excellent, great condition, well equiped and clean, staff really friendly and attentive. Genuinely can't wait to visit again, really good for Cognac too, a 5 min walk if that. Would like to try the other cabins next time.
Stayed 1 night in Jul 2022

8/10 Good

Anjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a view
Gorgeous hotel and room. Service was impeccable too. The location of the hotel is amazing and walkable to the center. However the only issue I had was with the bathroom drains, they weren't cleaned before our arrival and that made the bathroom into a swimming pool after a shower
Stayed 1 night in Jun 2022

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Cognac
The hotel is within east walking distance from the town center but set in a quiet spot on the riverbank. Excellent desk staff. Room was very quiet. Very happy with my stay.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Beautiful property. We had a very nice stay in this comfortable hotel. Super friendly reception and very nice rooms. Easily walkable to town
Stayed 1 night in Oct 2021

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to everything
The hotel is very well located and has free parking on site. It was basic but sufficient accommodation for 1 night, 2 days trip to Cognac
Stayed 1 night in Jul 2021

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in the Heart of Cognac
Amazing location in the heart of Cognac and on the banks of the river. Friendly service and absolutely spectacular, groomed grounds to stroll through. Our suite was spacious, beautifully appointed and quiet. Highly recommend this hotel for its beauty, central location and tranquillity.
Stayed 1 night in Jul 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Ideal location for visiting Cognac
Stayed 1 night in May 2021

10/10 Excellent

JEAN PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Good service
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved our stay here. The room was perfect and having the terrace is a nice touch, especially in summer I'm sure. The staff were very pleasant and helpful. The property is right in the heart of it all, within walking distance to everything while having someone 5 start restuarants and cocktail bars at its doorstep. This will definitely be my go-to place to stay while in Cognac in the future.
Stayed 4 nights in Oct 2020

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth a stay
A good quality overnight stay. Pool was small but didn’t effect or stay. Excellent location, easy walk into cognac. Staff very friendly and nothing was too much trouble. Definitely recommended
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020