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Quality Hotel City Centre

3.5 star property

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Photo gallery for Quality Hotel City Centre

Studio, 1 King Bed, Non Smoking (Upgrade)
Front of property – evening/night
Outdoor pool
Outdoor pool
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • Pool
  • Laundry

Explore the area

Map
22 Elizabeth Street, Coffs Harbour, NSW, 2450
  • Coffs Harbour Marina
    ‪6 min drive‬
  • Big Banana Fun Park
    ‪6 min drive‬
  • Jetty Beach
    ‪8 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Upgrade)

Studio, 1 King Bed, Non Smoking (Upgrade)

Studio, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite - Spa Bath

King Suite - Spa Bath

King Suite - Spa Bath

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment - One Queen, One Double & Two Single Beds

Three Bedroom Apartment - One Queen, One Double & Two Single Beds

Three Bedroom Apartment - One Queen, One Double & Two Single Beds

  • 200 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Twin Room - Queen & Single Bed

Standard Twin Room - Queen & Single Bed

Standard Twin Room - Queen & Single Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room - Queen & Single Bed

Deluxe Twin Room - Queen & Single Bed

Deluxe Twin Room - Queen & Single Bed

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio (2 Rooms)

Family Studio (2 Rooms)

Family Studio (2 Rooms)

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment - Two Queen Beds

Two Bedroom Apartment - Two Queen Beds

Two Bedroom Apartment - Two Queen Beds

  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Hotel City Centre

Hotel in Coffs Harbour with a 24-hour fitness center and an outdoor pool
This hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Limited housekeeping is available.
Quality Hotel City Centre offers 73 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. 50-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Hotel City Centre. During your stay, you're just a quick walk from Coffs Central. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Coffs Central and Solitary Islands Marine Park
Quality Hotel City Centre offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Quality Hotel City Centre also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Coffs Harbour hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 5-25 for adults and AUD 5-15 for children
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Babysitting services
  • Cots/infant beds (surcharge)
  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 85
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Designated smoking areas
  • Double-glazed windows
  • No plastic drinking straws
  • Reusable cups only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV/satellite channels
  • Premium channels
  • Streaming services

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Soundproofing
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 5 to 25 for adults, and AUD 5 to 15 for children
  • Crib (infant bed) fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality City Centre Coffs Harbour
Quality Inn City Centre
Quality Inn City Centre Coffs Harbour
Quality Inn City Centre
Quality City Coffs Harbour
Quality Hotel City Centre Hotel
Quality Hotel City Centre Coffs Harbour
Quality Hotel City Centre Hotel Coffs Harbour

Quality Hotel City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 382 out of 736 reviews
Rating 8 - Good. 250 out of 736 reviews
Rating 6 - Okay. 74 out of 736 reviews
Rating 4 - Poor. 21 out of 736 reviews
Rating 2 - Terrible. 9 out of 736 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shalin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ian

Business traveller
Great new modern rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
For 3 nights it was very nice 😊
Stayed 3 nights in Nov 2024

10/10 Excellent

HARTLEY

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has become my go to choice in Coffs Harbour when I come here for work a few times a year.
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Travelled with family
Disliked: Property conditions & facilities
Freezer not freezing. Not much selection in terms of food onsite and it wasn’t open everyday for room service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room - excellent that there is a restaurant and bar on the premises with a gym and pool. Staff were friendly and helpful - paid a little more for the room than usual but my stay ticked so many boxes it was worth it.
Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

6/10 Okay

Georgie

The property is ok. Considering what they charge it really isn't anything special or exciting. My room was apparently upgraded. It was just a standard motel room really. My room had a major leak. Carpet was saturated. I didn't discover this until the next morning of my stay when i was rushing out for the day. By the time I returned reception was closed. I checked out the next morning and advised the staff about the leak. They stated 'Why didn't you tell us earlier'. Sorry I was very busy for the weekend. That was it! So for $300 a night you get to stay in a room with soggy Carpets. I will never stay here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families!
Our family of 5 stayed in the 3 bedroom apartment/townhouse. The staff member at checkin was so kind, the room was perfect (our kids thought it was the coolest hotel room ever), everything was clean, and the location had a lot of restaurants nearby to grab dinner. This was just a quick stopover on our road trip, but I would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the upgrade—it's much appreciated! The lady at the check-in desk was excellent—very attentive and courteous. Thank you.
Stayed 1 night in Sep 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed before (Feb. 24) and enjoyed it. Same this time, although very noisy both late at night and early morning due to the location of my room (#203).
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
Hotel is called the city centre it's not anywhere near the city centre. King suites are not king suites, they are shoe boxes not blackout blinds. Very noisy spot. Was a hot day booked it because it had a pool, only to find out upon arrival that the pool was empty. Stay elsewhere
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, quiet and had Ev charging onsite. Fantastic
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice cleanroom. Close to Business Centre
The room pictured is not the room I stayed but I was very happy with the room. Well appointed and needed nothing more. Lovely Reception staff and Professional. Happy with everything but, disappointed the Restaurant didn't operate Friday or Saturday night as that was one of the factors of my booking knowing I would be on my own and didn't want to go out anywhere. Very noisey guest above and around on Saturday night until approx. 1.45am. Good location to Town and other important needs.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Clean, well maintained room and facilities. Convenient location.
Stayed 1 night in Aug 2024

6/10 Okay

Karen Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Chiu Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Dwight

Liked: Cleanliness, staff & service
There was no hot water. Not what you want during winter. Everything else fine.
Stayed 1 night in Jul 2024

8/10 Good

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and spacious room. Well set up. Would recommend as a good place to stay. Only issue was the lack of housekeeping provided. Advertised as Housekeeping provided one night during your stay but for reasons unknown our room was not serviced while we were there. Do not disturb was not displayed and we were out from 8:30am to well after 2pm. We even cleared space to make it easy for the housekeeping staff. Very disappointing to be honest. Whilst reception kindly apologised and provided fresh towels I expect to get what I pay for.
Stayed 2 nights in Jul 2024