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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Lounge
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly;with Sofabed)
Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)
Lobby
Combined shower/bathtub, spring water bathtub, rainfall showerhead

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3647 West 5th Avenue, Post Falls, ID, 83854
  • University Of Idaho Research Park
    3 min drive
  • Subway
    1 min walk
  • Spokane Intermodal Center
    24 min drive
  • Spokane, WA (GEG-Spokane Intl.)
    32 min drive

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and a 24-hour front desk
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be close to University Of Idaho Research Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a computer
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from University Of Idaho Research Park and a few minutes from Stateline Stadium and Speedway
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and an arcade/game room are also featured at SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Spring water bath
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 297 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 115 out of 1001 reviews" "
Rating 2 - Terrible. 70 out of 1001 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for the price
The room and facilities were good for the price we paid. Everything was clean. The bathroom faucet dripped and the toilet flapper was leaking so it kept refilling.
Stayed 1 night in Sep 2024

8/10 Good

Malcolm

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality stay for the price
Stayed 1 night in Sep 2024

4/10 Poor

Glenda

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
On arrival we were given a room that appeared to be very outdated with a bathroom that appeared to need cleaning. The floor was dirty with filthy walls. The staff was very helpful and changed our room. This room was more updated, but after searching for the TV remote and finally finding it under the bed along with trash left from previous stays. It appears the cleaning staff needs to be more thorough. I've stayed here several times in the past and did not have any issues with this property.
Stayed 4 nights in Sep 2024

6/10 Okay

Chet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of foot noise and banging around above us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Maria

Stayed 1 night in Apr 2024

4/10 Poor

Cynthia

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food, comfortable bedding although there was a stain on one of the bedsheets that i guess they couldn’t clean off. generally clean room and building. friendly reception and service.
Stayed 1 night in Sep 2024

6/10 Okay

Gary, Cranbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Toilet must have been salvaged from a kindergarten ! About 6” off the floor. Truckers stay here so doors slamming started at 4 am.A weird bad smell like someone had died in the room on occasion but nothing I could track down as it came and went away. Breakfast bar had few choices but what was there was good. Clean ad nice staff.
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great free breakfast, safe neighborhood, comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. It was a nice quiet hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable room, super helpful and friendly staff on check in and out. Very convenient for my travels and very pleasant all round
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Place was clean. But noisy...Paper thin walls and ceilings... You hear everything next door and every footstep and roller suitcase from room above.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Sep 2024

6/10 Okay

Adriana

Travelled with partner
Its a basic hotel with an ok breakfast. The room smelled a little musty and a little outdated, but its ok for a weekend
Stayed 2 nights in Aug 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just for 1 night and hotel was close to interstate.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 4-night stay!
I just finished a 4-night stay here, and it was wonderful! The room was spacious and clean. All expected amenities were provided. The bed was comfortable and low (I am not a fan of high beds that you have to climb up on). Breakfast was great! They had the best scrambled eggs I've ever had at a hotel breakfast.
Stayed 4 nights in Sep 2024

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place nice and quet
Stayed 1 night in Sep 2024

10/10 Excellent

Jayzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff at check in were amazing, thank you!
Stayed 2 nights in Aug 2024

8/10 Good

JANICE

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, friendly staff, but air conditioner was very noisy and the beds were SO uncomfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful place to return to after a busy day out.It was quiet, well equipped. The included breakfast was a wonderful surprise, so many choices with a different freshly made menu each day. The pool was a nice way to relax. We would stay there again.
Stayed 3 nights in Aug 2024