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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Lounge
Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly;with Sofabed)
Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)
Indoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Stateline Stadium and Speedway
    4 min drive
  • Hauser Lake
    8 min drive
  • The Links Golf Course
    10 min drive
  • Spokane, WA (GEG-Spokane Intl.)
    32 min drive

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

Interior

Sleep Inn near Washington State Line

Pool
Hot tub
Breakfast included
Pet-friendly
4.2 out of 5, Very good, (280)
Sleep Inn near Washington State Line

About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and a 24-hour front desk
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be close to University Of Idaho Research Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from University Of Idaho Research Park and a few minutes from Stateline Stadium and Speedway
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and an arcade/game room are also featured at SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Spring water bath
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 294 out of 1012 reviews" "
Rating 8 - Good. 338 out of 1012 reviews" "
Rating 6 - Okay. 194 out of 1012 reviews" "
Rating 4 - Poor. 117 out of 1012 reviews" "
Rating 2 - Terrible. 69 out of 1012 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really disappointed in the check in process, as well as our room. The receptionist was very rude and impatient with my girlfriend, when she tried to check us in. She was basically sent away until I called and confirmed it was ok. Then we interacted with the same woman a couple other times and were treated similarly. Also, the carpet in our room was very dirty, and our room smelled like urine.
Stayed 3 nights in Aug 2024

10/10 Excellent

Markita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel that was easy to get to. Only downfall was that a truckstop is across the road. The interior of the motel was great, quiet and the beds were comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Liked: Staff & service
Ok for families with kids
Stayed 2 nights in Aug 2024

4/10 Poor

Maria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very dirty, outdated, smelled, dark, and uninviting. The pictures on Expedia made it look like the perfect place to stay with our young children while we were on vacation to Silverwood. The hotel TV did not work, the beds were extremely uncomfortable and did not feel safe at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lazaro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

SHANNON

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Valerie

Liked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was not one spot in the entire room that was level - the dresser was leaning heavily toward the bed, the border of the coat/hanger “closet” area was badly bowed in an effort to “make it work”. The bathtub had evidence of a prior stay and when we were given our room our door was already ajar. The outside of the building appeared to be sitting on sinking ground. After a long day of travel it was quite disappointing. Room 118 needs to be taken out of your rotation.
Stayed 1 night in Aug 2024

6/10 Okay

Clark

Liked: Staff & service
One of the beds in our room Was very uncomfortable as it sagged in the middle. the front desk said they were unable to change the mattress
Stayed 4 nights in Aug 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price
Stayed 3 nights in Aug 2024

4/10 Poor

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were not very clean, especially the tubs and toilets. Bathrooms were EXTREMELY small, so of anyone is a bigger person they would struggle to even shut the door. The area is a bit sketchy and not in the best part of town. Check in took 30min. The breakfast was decent, but there is limited seating to eat. We will definitely not be staying here again.
Stayed 1 night in Aug 2024

6/10 Okay

Fatima

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is directly across the road from The Pilot Flying J Truck stop, and I had never stayed At a SureStay Plus Hotel before, so I was a little apprehensive to say the least. I was very pleasantly surprised at how clean the facility was, the room was also very clean, comfortable and the staff was friendly and helpful! I would definitely recommend this place !
Stayed 1 night in Aug 2024

4/10 Poor

Paola

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was not too fond of the property condition; the hotel needs a renovation.
Stayed 3 nights in Aug 2024

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary, Vancouver

Travelled with family
The room was clean and spacious.
Stayed 3 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

rebecca

Stayed 1 night in Aug 2024

4/10 Poor

Ronnie

Travelled with family
Liked: Cleanliness, staff & service
The shower was a joke. No way to stop water from getting everywhere. Multiple items were not plugged into an outlet (microwave and light). It’s definitely a 2 star hotel. The staff were very friendly and the breakfast was decent.
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great. The 3 rooms we had to switch through all had issues. 1st room was dirty and things were broken, 2nd room was dirty and the safe was not working. 3rd room was better but needed a bit more time cleaning as well. Dust, dirt in sink corners and floors. But the staf all did there best to fix issues.
Stayed 2 nights in Jul 2024

4/10 Poor

Nathan

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was dirty and looked as if it did not get a full cleaning from last guests. Hair all over the bathroom and through out the unit. Flat surfaces were sticky feeling. Did not look like photos
Stayed 2 nights in Jul 2024

6/10 Okay

Scott

Travelled with family, Travelled with family and small children
Liked: Staff & service
The staff were great, pool was nice for the kids, easy to find close to the freeway, breakfast was ok when scrambled eggs available but the days they did omelettes they were like cardboard. Our room had a strong odour of urine but otherwise was relatively clean. I would have asked to switch rooms but we wanted to stay close to the others we travelled with. A/C worked great in the room.
Stayed 3 nights in Jul 2024