SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Lounge
Lobby
Combined shower/bathtub, spring water bathtub, rainfall showerhead
Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3647 West 5th Avenue, Post Falls, ID, 83854
  • UpNorth Distillery
    ‪12 min walk‬
  • Woodbridge Park
    ‪2 min drive‬
  • Stateline Stadium and Speedway
    ‪4 min drive‬
  • Spokane, WA (GEG-Spokane Intl.)
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Mountain view
  • Sleeps 6
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and a 24-hour front desk
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be within walking distance of UpNorth Distillery. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from UpNorth Distillery and a 1-minute drive from Post Falls Factory Stores
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and an arcade/game room are also featured at SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Spring water bath
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 115 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Esperanza

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness
Right across from flying J. Lots of parking. Quiet area. Very good breakfast 👍
Stayed 1 night in Nov 2024

8/10 Good

Timothy, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Deanna

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy check-in
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
The staff was wonderful and willing to help, but unfortunately there was a power outage affecting several floors and the elevators. We stayed on the 4th floor and had to walk up for flights of stairs into a dark hallway before we could reach our room that did fortunately have power. Would definitely stay there again, but I would call ahead of time to ensure no mechanical issues.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Stayed 1 night in Sep 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and pleasant staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendliness of personal.
Stayed 2 nights in Oct 2024

8/10 Good

Todd

Stayed 1 night in Sep 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was okay. Right across from a truck stop. Limited parking on site. The rooms and place is dated. Need to be updated. Bathroom was okay. It could have been cleaned a little bit better. But overall just an average stay. Staff was phenomenal.
Stayed 1 night in Oct 2024

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Savannah

Travelled with family
Refund.
Stayed 1 night in Oct 2024

6/10 Okay

Tawnya

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Charles, lake tapps

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amanda was amazing both times we went there. The mini fridges hard to open cuz they were not tied down and you felt like it was going to tip over. Also the faucets were very loose. If they had a maintenance person that would fix a lot of things. Other than that it was pleasant.
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Acceptable. Not particularly good. Staff very nice.
Stayed 1 night in Oct 2024

8/10 Good

Timothy, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness
Disliked: Amenities
Was ok for the price. Staff very friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Joseph, Kent

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating, but the hotel needs renovation and upkeep. Our room was a bit noisy, both inside and out (refrigerator issues were reported on leaving). The hotel is located in an industrial area with heavy truck traffic; it's not an inviting place to walk around, if that's a priority.
Stayed 2 nights in Sep 2024

8/10 Good

Sharla

Travelled with group
Liked: Cleanliness
So close to the interstate was easy to get to and back on
Stayed 1 night in Sep 2024