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Hotel Terranova

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Terranova

Outdoor pool
Outdoor pool
Lobby
Garden
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Parking included
  • Breakfast available
  • Room service

Explore the area

Map
Boulevard Rio Calzadas Km. 7.5 No.100, Col. Tierra Nueva, Coatzacoalcos, VER, 96496
  • Pemex Petrochemical General Office
    7 min drive
  • Playa Sol Apartment Murals
    8 min drive
  • Playa Sol Children's Park
    9 min drive
  • Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    34 min drive

Room options

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • 86 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

  • 27.0 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, down duvets, minibar, in-room safe

Executive Room

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Terranova

Family-friendly hotel with airport shuttle service and a 24-hour fitness center
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Hotel Terranova offers 199 accommodations with minibars and safes. Accommodations are furnished with single sofa beds and desks. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Terranova, you'll be close to Pemex Petrochemical General Office. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine while dining at Los Lirios
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a 24-hour gym, and a playground
  • 6 minutes by car from Olmec Archaeology Museum and 7 minutes from Museo de Arqueologia Olmeca
  • Free airport shuttle service
Hotel Terranova offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Hotel Terranova. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Coatzacoalcos hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to noon.
Los Lirios - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 7 AM to 10 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: MXN 200-300 for adults and MXN 100-200 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Los Lirios

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Premium bedding
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 200 to 300 for adults, and MXN 100 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel Terranova offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Terranova
Hotel Terranova Coatzacoalcos
Terranova Coatzacoalcos
Terranova Hotel
Hotel Terranova Hotel
Hotel Terranova Coatzacoalcos
Hotel Terranova Hotel Coatzacoalcos

Hotel Terranova Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 247 out of 475 reviews" "
Rating 8 - Good. 131 out of 475 reviews" "
Rating 6 - Okay. 59 out of 475 reviews" "
Rating 4 - Poor. 17 out of 475 reviews" "
Rating 2 - Terrible. 21 out of 475 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerry

Stayed 3 nights in Jul 2024

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service
El desayuno es buffete y cuesta $200 por persona, hotel austero
Stayed 1 night in Apr 2024

8/10 Good

Maria, Chelmsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and quiet location. Staff friendly and helpful. No safe in room as listed on Expedia website was only negative aspect for me.
Stayed 3 nights in Jun 2024

6/10 Okay

Fernando

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Patricia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

2/10 Terrible

Zully Gisselle

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Se reservó para pagar en el hotel pues no me querían dar habitación por qué se les llenó el hotel y mi habitación se ocupó que intentaron hacer cobro sin éxito y le digo pero mi reservación era para pagar a mi llegada no antes y aún así no me marcaron para notificarme que no había habitaciones al final de espera si me dieron una habitación. Pero el mal rato nadie me lo quita
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, lovely grounds. Excellent staff, great restaurant. We stayed an extra day.
Stayed 1 night in Jan 2024

10/10 Excellent

jorge, Hamilyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks the same it is in the pics ; it is a big property very spacious lovely pool are with a huge green are next to the river.
Stayed 1 night in Jan 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant
Stayed 7 nights in Aug 2023

6/10 Okay

samuel

They have my room with no tawells
Stayed 1 night in Jul 2023

10/10 Excellent

Blanca Fuentes

Stayed 5 nights in May 2023

2/10 Terrible

JESUS

Travelled with family
Disliked: Staff & service, property conditions & facilities
Poor service first night we asked for a second coffee mug two person room w one mug second day we didn’t have towels we call the front desk and didn’t receive them until 6 hours later. Made us late for a event we had.😡 rest of our stay was ok
Stayed 5 nights in May 2023

6/10 Okay

Adam

Stayed 2 nights in Apr 2023

10/10 Excellent

Kayla

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and staff always nice.

8/10 Good

William

Liked: Staff & service, room comfort
Nice hotel in a not so great city
The other reviews, that this is a formerly prominent hotel that is trying to make it, are generally accurate. It is a bit far from the more commercial parts of Coatzalcoalcos, but since Coatzalcoalcos is one of the most horrible places I have been in Mexico, its distance is a plus. I stayed for only one night, wish it had been more.
Stayed 1 night in Nov 2022

10/10 Excellent

Kevin

Stayed 3 nights in Nov 2022

10/10 Excellent

BENNIE, rio rancho

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
easy check in, friendly staff, great room
Stayed 1 night in Sep 2022

6/10 Okay

Axel

Stayed 1 night in Aug 2022

10/10 Excellent

Eve

Stayed 1 night in Jun 2022

6/10 Okay

Patricia

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
With hot weather was looking forward to usisng the pool however it looked like it needed maintenance so didn’t use it. Also towels in the hotel were very old. Staff were friendly
Stayed 2 nights in May 2022

10/10 Excellent

Silvia, downey

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is safe and the staff is very friendly and helpful.
Stayed 2 nights in Jan 2022