Hotel Los Andes

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Andes

2 outdoor pools, pool loungers
Standard Room, 1 King Bed
2 outdoor pools, pool loungers
Reception
Property entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Carretera Transistmica km. 7.5, Coatzacoalcos, VER, 96496
  • Pemex Petrochemical General Office
    6 min drive
  • Playa Sol Apartment Murals
    7 min drive
  • Playa Sol Children's Park
    8 min drive
  • Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    32 min drive

Room options

Standard Triple Room

  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Standard Double Room, 2 Double Beds

  • 17 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Los Andes

Family-friendly hotel with 2 outdoor swimming pools connected to the convention center in Coatzacoalcos
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Los Andes offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary weekday newspapers. Rooms open to balconies. Each accommodation is individually furnished. Beds feature Tempur-Pedic mattresses. 32-inch LCD televisions come with satellite channels and first-run movies. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, refrigerators, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Hotel Los Andes, you'll be connected to the convention center and close to Pemex Petrochemical General Office. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Just a 5-minute drive from Olmec Archaeology Museum and 6 minutes from Museo de Arqueologia Olmeca
As a guest of Hotel Los Andes, you'll find 2 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Hotel Los Andes. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Coatzacoalcos hotel.

The hotel hosts a free manager's reception on select days.
Hotel Los Andes has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 110 for adults and MXN 70 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free manager's reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Water slide

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • First-run films
  • Satellite channels

Food and drink

  • Free bottled water
  • Microwave (on request)
  • Fridge (on request)

More

  • Access via exterior corridors
  • Desk
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Andes

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 110 for adults and MXN 70 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Los Andes
Hotel Los Andes Coatzacoalcos
Los Andes Coatzacoalcos
Los Andes Hotel
Hotel Los Andes Hotel
Hotel Los Andes Coatzacoalcos
Hotel Los Andes Hotel Coatzacoalcos

Hotel Los Andes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 215 reviews" "
Rating 8 - Good. 75 out of 215 reviews" "
Rating 6 - Okay. 35 out of 215 reviews" "
Rating 4 - Poor. 13 out of 215 reviews" "
Rating 2 - Terrible. 17 out of 215 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ABRAHAM

Liked: Staff & service, property conditions & facilities, room comfort
Nos gusto
Ya le hace falta una renovación a los cuartos, parecen viejos, los colores ya está pasado de moda, el piso se ve sucio y dañado, no nos pudimos accesar al wifi del cuarto y todos los días tuvimos que pedir que nos activaran la llave del cuarto. 5 estrellas para las albercas, precio hospedaje y paquetes del bufet, y agradecimiento al mesero Juan Horacio fue muy atento y amable en el comedor, muy servicial.
Stayed 3 nights in Apr 2024

8/10 Good

Lukas

Travelled with family
OK for a stop on the way, but nothing extraordinary. Kids enjoyed playing in the pool, but it was a bit dirty.
Stayed 1 night in Mar 2024

6/10 Okay

josue

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Liz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a old building. Nothing like the pictures. The pool was dirty. And every single day i have to activate my key to enter my room. I ask for another pillow and they tell me they can't give me a extra one. For Several days the power just came and go. And i was lucky if they put new towels in the bathroom. If they left any towels.
Stayed 7 nights in Aug 2022

4/10 Poor

Bonnie

Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
We have stayed here before- this time it just felt grimy. Also, the parking lot was full to overflowing.
Stayed 2 nights in Aug 2022

8/10 Good

HECTOR RUBEN, MONTERREY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y cómodo a buen precio
Stayed 1 night in May 2022

8/10 Good

Cecilia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean friendly staff good smiles old the time answers you cuestión I will come back next time
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pésima opción
La limpieza es terrible, las sabanas estaban sucias, las toallas rotas. Nada recomendable
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with many plants and grass. Great value for the price. Very kid-friendly. Excellent pool area for kids. Rooms simple and clean.
Stayed 1 night in Jul 2021

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We have stayed here before , this time the staff was really hard to deal with. I goofed up a reservation and only put 1 person down for a double bedded room . They made me pay $150 pesos for each extra person. I explained to them that I had already paid for the room they were not accommodating at all. The front desk girls were never welcoming. The Pool is nice and is open late, kid friendly with a slide and small kiddie pool.
Stayed 2 nights in Mar 2020

4/10 Poor

Caitlin

Disliked: Cleanliness, staff & service, room comfort
Disappointing stay at Los Andes
Online we were told there was a gym to use nearby, there was not. There is only 1 pool, not 2, and the air conditioning did not work, it was cooler outside than in our room. The service was not good either, front desk staff was very rude and slow. Their were 4 of us staying in a room with 2 doubles and it was a struggle just to get enough towels for each of us as well as getting more than one key card. Overall, I do not recommend this hotel, not a very nice experience on our family vacation.
Stayed 3 nights in Apr 2019

8/10 Good

S, Astoria Oregon

Travelled with family
Liked: Cleanliness
The pool hours were not regulated , and there were loud parties at night that didn’t let us sleep . Also they were doing construction on the room next to ya and would start hammering at 830am . Also every time we left the hotel our room card key would disactivate , to the point where I would just stop at the front desk to reactive it each time we got back .
Stayed 10 nights in Mar 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Great value - lovely pool, secure car parking and friendly staff
Stayed 1 night in Aug 2017

10/10 Excellent

Rosalio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Eden.
This place is awesome. Not from the outside. The inside will make you feel relaxed and pampered.

10/10 Excellent

Rosalio, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Hidden Treasure.
Surprise. The outside hides the treasure within Beautiful little garden of Eden inside. Large pool jacuzzi tub. And the restaurant serves good food. Must try the Guacamole.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Decent little hotel.
Decent little hotel. It has a nice courtyard and pool area. Shower was hot. Bed soft by Mexico standards. TV was nice. AC blew cold. Fairly clean. Bring mosquito spray.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Decent pretty hotel
Not a bad little hotel. The interior courtyard and pool is pretty. Unfortunately during our stay there was a young baseball team who were naturally noisy and a 4 hour power outage until a backup generater was delivered. No hot water too. This was all probably just bad luck and will unlikely be part of your experience here. The hotel compensated us with 3 free buffet breakfast since we stayed again later in our trip. They also found my daughters flip flops that she had left under the bed. Decent wifi. Bring mosquito spray.

6/10 Okay

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
off the beaten path
The main problem is they did not have my registration from hotels.com. luckily they had a room as it was very hard to find and some distance from our travel route in not a good neighborhood. The cab driver that located it for us warned us.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Old Dave, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable choice
Two floor motel built in a square around a central pool with rooms facing in towards the pool. On a main street but the design makes it fairly quiet. Nobody spoke English at checkin or checkout but the process went smoothly. Safe, clean and had everything I needed for an overnight stop. About 10 minute drive from the main east west toll road. Slightly hard to spot, doesn't have a giant electric sign - I drove past it once, found on the second try. Reasonable restaurant on site. Industrial area with nothing else within walking distance,

10/10 Excellent

Michel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Rocío

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entiendo que es un hotel antiguo, pero muy descuidado: toallas en garras y percudidas, sin agua caliente, poca limpieza . Fue mi opción, por encontrarse muy cerca del tren Interoceanico!!!
Stayed 1 night in Aug 2024

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faltó agua caliente en la ducha
Stayed 1 night in Aug 2024