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Willow Lodge Willoughby – Cleveland Mentor

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Willow Lodge Willoughby – Cleveland Mentor

Deluxe Suite, 1 Double Bed, Non Smoking, Hot Tub
Exterior
Shower, hair dryer, towels
Laundry
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
35110 Maplegrove Road, Willoughby, OH, 44094
  • Chagrin River
    3 min drive
  • North Chagrin Reservation
    3 min drive
  • Lake Health West Medical Center
    5 min drive
  • Cleveland, OH (CGF-Cuyahoga County)
    13 min drive

Room options

View all photos for Standard Double Room, 2 Bedrooms, Smoking

Standard Double Room, 2 Bedrooms, Smoking

Standard Double Room, 2 Bedrooms, Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Standard Single Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Standard Single Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom, Hot Tub

Standard Single Room, 1 Bedroom, Hot Tub

Standard Single Room, 1 Bedroom, Hot Tub

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Bedrooms, Non Smoking

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Bedrooms, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception
SkyLight Inn Cleveland - Willoughby
Parking included
Free WiFi
Air conditioning
Laundry
3.0 out of 5, (998)
The price is €86
for 1 night
includes taxes & fees
6 Dec - 7 Dec
SkyLight Inn Cleveland - Willoughby

About this property

Willow Lodge Willoughby – Cleveland Mentor

Motel in Willoughby with free parking
A snack bar/deli, laundry facilities, and a 24-hour front desk are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include RV/bus/truck parking and a vending machine.
Willow Lodge Willoughby – Cleveland Mentor offers 129 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Beds feature pillowtop mattresses. Cable television is provided.

Bathrooms include showers. This Willoughby motel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Our customers tell us they can't get enough of the helpful staff at Willow Lodge Willoughby – Cleveland Mentor. During your stay, you'll be within walking distance of Chagrin River. Free WiFi in public areas, free self parking, and a snack bar/deli are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 3-minute drive from Chagrin River and a few minutes from North Chagrin Reservation
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Willow Lodge Willoughby – Cleveland Mentor also features a vending machine, laundry facilities, and RV/bus/truck parking. Free self parking is available.

This Willoughby motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Access via exterior corridors
  • Free local calls

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a one-time cleaning fee of USD 15
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night plus USD 15 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Motel 6 Cleveland-Willoughby
Motel 6 Hotel Cleveland-Willoughby
6 Cleveland-Willoughby
Motel 6 Cleveland-Willoughby Hotel Willoughby
Motel 6 Willoughby
Willoughby Motel Six
Willoughby Motel 6
Motel 6 Cleveland-Willoughby Ohio
Willough Lodge Extended Stay
Motel 6 Cleveland Willoughby
Motel 6 Willoughby OH Cleveland
Willow Lodge Willoughby – Cleveland Mentor Motel
Willow Lodge Willoughby – Cleveland Mentor Willoughby
Willow Lodge Willoughby – Cleveland Mentor Motel Willoughby

Willow Lodge Willoughby – Cleveland Mentor Reviews

Reviews

6.8
Rating 10 - Excellent. 175 out of 572 reviews" "
Rating 8 - Good. 114 out of 572 reviews" "
Rating 6 - Okay. 105 out of 572 reviews" "
Rating 4 - Poor. 83 out of 572 reviews" "
Rating 2 - Terrible. 95 out of 572 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dmitriy

Stayed 1 night in Aug 2024

4/10 Poor

Kathleen

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroach in our room. Not very comfortable
Stayed 1 night in Aug 2024

4/10 Poor

Treva

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby person was nice enough, and they are pet friendly with a $25 fee. The property needs updating and looks rundown in certain areas. There is trash all around the parking lot. The room smelled terrible upon arrival, like old food. Once we had the AC on for a while, most of the bad smell went away. The room, walls, and bedding looked dirty, and the bed was uncomfortable. The floor was sticky. We didn't complain because we just stayed one night and we had our dog with us. Throughout the night, our dog kept growling at all the sounds of people walking by our room and making noises. So, we didn't sleep well at all. The hotel is in a convenient location, and close to restaurants, a CVS, and a gas station. I would not want to stay there again.
Stayed 1 night in Aug 2024

4/10 Poor

Shaunda

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kathleen

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroach in our room. Not very comfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Kesha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!
It was disappointing that we had to stay at not even a 1 star hotel.They had no cart to take luggage to a 3story hotel coffee station was on to of a microwave.no ice.The hotel was extremely outdated and dirty .room were very dirty and bathroom toilet was extremely low and leaked .Tbe bed was like sleeping on sponge.We had two room and both was just like this ..Update and Clean Hotel needs to be closed and revamped ..
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking treatment
The most shocking service ever , the hotel was closed due to a power cut , nobody around to help apart from possibly a couple of local drug dealers looking for clients , nobody answered the phone for days and then to cap it all Hotels.com refused me refund , do not stay here ! Such a shady potentially fraudulent hotel , for all I know it never opens and the whole place is a scam !
Stayed 1 night in Aug 2024

2/10 Terrible

Kesha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!
It was disappointing that we had to stay at not even a 1 star hotel.They had no cart to take luggage to a 3story hotel coffee station was on to of a microwave.no ice.The hotel was extremely outdated and dirty .room were very dirty and bathroom toilet was extremely low and leaked .Tbe bed was like sleeping on sponge.We had two room and both was just like this ..Update and Clean Hotel needs to be closed and revamped ..
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking treatment
The most shocking service ever , the hotel was closed due to a power cut , nobody around to help apart from possibly a couple of local drug dealers looking for clients , nobody answered the phone for days and then to cap it all Hotels.com refused me refund , do not stay here ! Such a shady potentially fraudulent hotel , for all I know it never opens and the whole place is a scam !
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, amenities
I would pick this property over and over again. Quiet and clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Jarvon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived at the hotel it was closed due to lack of power because of the storms in Cleveland. I understand that part, what I don’t understand is they still charged my credit card and now I am fighting with them for a refund
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back
Stayed 1 night in Jul 2024

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always very accommodating
Stayed 2 nights in Aug 2024

2/10 Terrible

Regina

Got there and was turned away because there was no electricity. I need a refund
Stayed 1 night in Aug 2024

2/10 Terrible

Victoria

Did not even get to check in after arrival because the power was out. Therefore did not stay at the hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities
We tried to stay here during a power outage. It let us check in, etc. When we got there the hotel had no power.
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Cheryl

Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Cooper

Travelled with partner
Disliked: Cleanliness, staff & service
I stayed at this property originally because I am 19 and a lot of places in Cleveland or around it require you to be 21 to book, however I ended up leaving half way through my stay there, the refund hasn’t came through for the days I didn’t spend but the staff was unhelpful at times outside of Mike who seemed to be the only one at the hotel that was actually helpful. Everyone else talked low or didn’t care. There were people vaping and/or smoking in their lobby at times and our key card stopped working on 8 different occasions during the span of 3 nights. While I understand some keycards can stop working when near phones, I would put the card in the drivers side door away from everything, and we would still get locked out at 12 o clock at night. The floors were extremely dirty, we wiped up some water off the floor and when picking up the towel it was filthy and black. We found hair in the sink as well as the tub and had 2 lightbulbs stop working while we were in the hotel room. However the most concerning thing for us at least was the side doors being open allowing anyone to just walk into the hotel without even needing to go past the lobby. The elevator also seemed somewhat dangerous and the safety certificate was not on display. All around do not recommend unless you’re struggling on money and just looking for anywhere to stay.
Stayed 5 nights in Aug 2024

4/10 Poor

Thomas

Disliked: Cleanliness
The rate was good and it was located close to several restaurants and parking was close to the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Stayed 4 nights in Jul 2024