Tru By Hilton Cleveland Midtown

2.5 star property

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Photo gallery for Tru By Hilton Cleveland Midtown

Lobby
In-room safe, desk, blackout curtains, soundproofing
Reception
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
6955 Euclid Avenue, Cleveland, OH, 44103
  • Cleveland Clinic
    ‪3 min drive‬
  • Case Western Reserve University
    ‪4 min drive‬
  • Progressive Field
    ‪6 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Cleveland Midtown

Hotel in Cleveland with free breakfast and a 24-hour fitness center
A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Tru By Hilton Cleveland Midtown offers 115 accommodations with safes and hair dryers. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Tru By Hilton Cleveland Midtown gets high marks from our customers. During your stay, you'll be within walking distance of Cleveland Clinic. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 3-minute drive from Cleveland Clinic and a few minutes from University Hospitals of Cleveland
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Tru By Hilton Cleveland Midtown. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Cleveland Midtown
TRU BY Hilton Cleveland Midtown Cleveland
TRU Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown Cleveland
Cleveland TRU BY Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown
TRU Hilton Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland

Tru By Hilton Cleveland Midtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 804 out of 1423 reviews
Rating 8 - Good. 325 out of 1423 reviews
Rating 6 - Okay. 153 out of 1423 reviews
Rating 4 - Poor. 56 out of 1423 reviews
Rating 2 - Terrible. 85 out of 1423 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disappointed we were not able to do an early check in but we understand why. Very short staffed which is the world right now so not upset just was hoping for an earlier check in. With that said our room was clean except the shower , there definitely was some areas missed. The noise was crazy loud, we could hear barking dogs and what sounded like airplanes taking off or landing. I hate to complain so overall not a bad stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordana

Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
The problem with this hotel was the surrounding area. It is isolated with few (probably no) local stores or attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Dion

Stayed 1 night in Dec 2024

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
2nd time staying here in the last couple of years on our road trip to visit family in NY during the holidays. Very reasonable, room was good, nice shower, good location, staff was friendly. Big plus, parking was included. Close to Little Italy for a nice meal that night.
Stayed 1 night in Dec 2024

6/10 Okay

Tierra

Travelled with family
Disliked: Cleanliness
The sink in my bathroom was not clean and the pillow slips and sheets were overly wrinkled. The floors in my room were not clean either. If you’re going to have flooring in the rooms they should be cleaned thoroughly free from access dust and hair.
Stayed 1 night in Dec 2024

2/10 Terrible

Victoria

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Called the hotel at 9pm to let them know I’m 6 hours from the hotel and I won’t make the 2am checkin time, evening staff assured me it was ok and they were leaving a note for night shift I arrived at 147am to be told the room was sold and I should of paid the deposit over the phone! Paying the deposit was never told to I would have done it! Thank God the holiday inn down the street had beautiful rooms available for instant check in!
Stayed 2 nights in Dec 2024

8/10 Good

Deborah

Stayed 1 night in Dec 2024

10/10 Excellent

Ausha, Columbus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and check in was a breeze.
Stayed 1 night in Dec 2024

6/10 Okay

Kim

Stayed 1 night in Dec 2024

8/10 Good

Christopher L

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with convenient location to downtown, only a few minutes drive.
Stayed 1 night in Dec 2024

8/10 Good

Jamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dion

Stayed 1 night in Dec 2024

2/10 Terrible

David

Stayed 1 night in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
The worst bedding I have ever seen in a hotel
I could easily have given Tru 5 stars except for two reasons - first, the desk clerk who checked us in had no people skills, and the breakfast service girl was more interested in her headphones than getting items out on time. Second, and importantly, the bed linens were garbage! Flimsy, synthetic sheets with what looked like an old mattress pad for a blanket - worse, my bed was made up with the top sheet between the "blanket" and the topper, so I made up the bed with layers in the right position - a minimal improvement. Honestly, such low quality bedding alone will probably keep us from staying at another Tru.
Stayed 3 nights in Dec 2024

8/10 Good

Ben

Stayed 1 night in Nov 2024

2/10 Terrible

MARCHELLE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When entering the 304 someone has used the bathroom and there were poop strains in the toilet. This told me that someone use the bathroom after cleaning the room. Discussing
Stayed 1 night in Dec 2024

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Rachel Sherri

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convent to cc
Stayed 3 nights in Dec 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay for the event we attended
Stayed 1 night in Dec 2024