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Super 8 By Wyndham Brook Park Cleveland

2.5 star property

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Photo gallery for Super 8 By Wyndham Brook Park Cleveland

Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Exterior
Free daily on-the-go breakfast

Reviews

4.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
16644 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪4 min drive‬
  • Baldwin Wallace College
    ‪5 min drive‬
  • NASA Glenn Research Center
    ‪9 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪4 min drive‬

Room options

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Exterior

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About this property

Super 8 By Wyndham Brook Park Cleveland

Motel in Brook Park with free breakfast and a fitness center
This motel features a fitness center, WiFi in public areas, and a microwave in a common area. On-the-go breakfast is free. Other amenities include a business center, concierge services, and laundry facilities.
Super 8 By Wyndham Brook Park Cleveland offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Brook Park motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.
During your stay at Super 8 By Wyndham Brook Park Cleveland, you'll be close to MetroHealth Parma Medical Center. Enjoy features like free breakfast, plus a gym and a business center.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • WiFi and wired Internet in some public areas for a fee
  • RV/bus/truck parking available for a fee
  • Amenities include a business center, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym
  • 13 minutes by car from Progressive Field and 12 minutes from Cleveland Metroparks Zoo
  • Airport shuttle service available for a fee
Public spaces have WiFi and wired Internet for a fee. A business center and meeting rooms are available. Free breakfast is served daily. An airport shuttle at scheduled times is available for a fee. A fitness center, a vending machine, and a picnic area are also featured at the business-friendly Super 8 By Wyndham Brook Park Cleveland. A complete renovation of Super 8 By Wyndham Brook Park Cleveland was completed in February 2018.
Guests are served free on-the-go breakfast daily from 5:30 AM to 9:30 AM.

Languages

Arabic, English, Filipino, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Free on-the-go breakfast available daily 5:30 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Renovated entire property – February 2018
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 25-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 5 per person (one-way)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Refrigerator fee: USD 10 per day
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Super 8 By Wyndham Brook Park Cleveland offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Super 8 by Wyndham Brook Park/Cleveland
Howard Johnson by Wyndham Cleveland Airport
Super 8 By Wyndham Brook Park Cleveland Motel
Super 8 By Wyndham Brook Park Cleveland Brook Park
Super 8 By Wyndham Brook Park Cleveland Motel Brook Park

Super 8 By Wyndham Brook Park Cleveland Reviews

Reviews

4.8
Rating 10 - Excellent. 45 out of 573 reviews
Rating 8 - Good. 75 out of 573 reviews
Rating 6 - Okay. 108 out of 573 reviews
Rating 4 - Poor. 133 out of 573 reviews
Rating 2 - Terrible. 212 out of 573 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lacey

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrive to this property it was boarded up and the driveway was blocked off with cement barriers and chains. The property had been permanently closed. I had paid for this stay 4 months ago and never received communication.
Stayed 1 night in Jun 2022

2/10 Terrible

Ram, Sun City West

Travelled with partner
Property closed for business, I disputed my room charges and took another room stay
Stayed 1 night in May 2022

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not stay the city shut the place down
Stayed 1 night in Apr 2022

4/10 Poor

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was nothing like the pics.. staff were great, but rooms need serious upgrades.. holes in the walls, some lamps didn’t work. No microwave or mini fridge in the room. Super 8 please do better, hotel stays are not cheap and we should at least feel comfortable when we sleep.
Stayed 2 nights in Mar 2022

2/10 Terrible

Robert

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Call me, absolutely awful. Blood on the covers, holes in the covers, awfulness
Stayed 1 night in Mar 2022

2/10 Terrible

chelsea

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy. I booked a trip for 4 nights and ended up not staying. It was very dirty. In the bathroom there was no toilet paper holder and no toilet paper. Someone offered me drugs outside of the hotel. It was very run down and i didn't feel safe
Stayed 4 nights in Mar 2022

4/10 Poor

dawn

Travelled with family
Disliked: Property conditions & facilities, room comfort
False advertising
Yes it was horrible they advertised our fridge and Kanell breakfast and free shuttle service from the airport and none of those were available available
Stayed 2 nights in Mar 2022

4/10 Poor

Aimee

Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Pot holes everywhere driving in. Room was not ready & I checked in hours after the check in time. Very unprofessional. Attendant complaining about how much she had to work, no help, & other personal issues. Irrelevant to any patrons waiting at front desk. Website advertised breakfast bar but nothing available. Kind of shady the whole situation.
Stayed 1 night in Mar 2022

2/10 Terrible

Anita, Lawton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Mar 2022

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty hotel
Stayed last Friday and was out in room 224. After getting unpacked we noticed that the toilet was plugged and would not go down. I went down to the desk and she moved us to room 220. We got in there the mattress look like it had bedbug stains on that a big water spot above the bed and the shower did not work so we could not even take a shower after our stay. try to turn off the TV to go to bed and the remote control would not turn it off. So I had to move the dresser and unplug the TV when I move the dresser the plug was hanging out of the wall with the wires exposed. Turned on the heater and when the blower motor came on it rattled so loud it was hard to sleep. I told the girl in the morning at the front desk how horrible my stay was she said she would tell the manager to call me and that was Sunday morning and I still have no call from the manager. I would like my money back for the stay .
Stayed 1 night in Mar 2022

6/10 Okay

paul

Disliked: Property conditions & facilities
This place needs some love
Outside elevator was stuck, the hotel stunk like straight up weed and must. We hd to wait 15 minutes to check in because of being understaffed and a door was broke and have been for days, you could tell because the sign was weathered! But fot $60 what did I expect We just wanted a hotel close to the airport!
Stayed 1 night in Feb 2022

4/10 Poor

Victoria Y

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The customer service was amazing fromt desk girl was respectful resourceful and funny ....the hotel itself not so much no hot water rugs horrible sheets burnt bed was broke ...but other then that it was a interesting experience....but awesome workers 👏
Stayed 2 nights in Feb 2022

4/10 Poor

Chris

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No extra toilet paper. Had to ask for wash cloths. Room reaked of smoke woth burn marks everywhere. No blankets........ coffee pot in room with coffee but nothing else
Stayed 1 night in Feb 2022

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't even let your dog stay here
I can't believe they can even be in business. We entered our smoke free room that smelled like it had been smoked in for years. Next we pulled back the sheets to check for bed bugs and we were totally repulsed by the stained sheets along with the cigarette hole that was burned completely through the comforter. We went back down to the front desk to demand another room. There were no more with a King size bed so they gave us a key for a room with a queen. While going down the haul to check out the next room im pretty sure i got a contact high from the smell of pot filling the hall. I reached the roo. We were to check out and the door was open and things were a disaster. Here we found out that room had flooded. We went back down to the front desk. I do have to say the 2 people working were very understanding and did everything they could to help us get refunded and moved to another hotel. The hardest part was spending over an hour on the phone with Hotels.com to get us moved to another hotel. But it didnt end there. While i was in the lobby on the phone we heard loud screaming. Here a lady was trapped in the elevator and couldn't get out. Im totally serious, you cant make this stuff up.
Stayed 1 night in Feb 2022

2/10 Terrible

Rehannah

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in disrepair and understaffed. No maintenance person was available to fix broken heater and lack of hot water in 20 degree weather
Stayed 2 nights in Feb 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Henry

Travelled with family
Disliked: Property conditions & facilities
A
Stayed 1 night in Feb 2022

8/10 Good

gary d

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Little past peak
Old place needs remodeling
Stayed 1 night in Jan 2022

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this room to be close to the airport due to not wanting to travel through the snow to get there the next morning. For being last minute and $60 it did the trick. The bed was smaller than expected (it looked like a full matress on a queen base) but comfortable enough for a 1 night stay. Both girlsnat the front desk were super friendly and helpful when checking in and out.
Stayed 1 night in Jan 2022

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Condition can be better
Cigarette burns on blankets shower head duck taped cosmetically failed expectations but for the cost those were bearable elevator inoperable and stairs icy with no salt laid out
Stayed 1 night in Jan 2022

2/10 Terrible

James

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I'm not sure what's going on here
I usually would not say anything, but this place is in sad shape. After making the reservation and seeing the condition of the place, I would have left, but it was a non-refundable reservation. So I was stuck with it. The girl at the front desk is good, friendly and helpful. The problem is the hotel condition. The staff are fine. My room, the front door looked like the police had broke it down in the past. Inside the room, the curtains were not in a usable condition, I had to pin them together, so they would close. The heater looked like it was ready to fall apart. There was no desk chair or any chair in the room, no hangars, but surprisingly an ironing board and iron, if there's no hangars, why even bother? I would rather stay here than be homeless, is how I would rate this place and the reason I am writing this review is I went to take a shower the next morning and guess what? NO HOT WATER!!!!! NONE AT ALL. If you're looking for a place that does not have hot water, this is the place for you. Hotels.com should have a cancel policy if the place turns out to be a hell hole.
Front Door & Heater
Heater close up
Broken floor tile
Shower with no hot water
Stayed 1 night in Jan 2022

2/10 Terrible

MATEUSZ

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place
Stayed 1 night in Dec 2021

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good
Very dirty and unsafe
Stayed 2 nights in Nov 2021

2/10 Terrible

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Over night stay
There was no hot water to shower the hotel had a horrible smell and the rooms were not very clean at all I would not recommend this hotel not even for a over night stay to fly out in the morning
Stayed 1 night in Nov 2021

2/10 Terrible

Chadum

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful!!!!
Horrible facility nice women in the office but rooms were absolutely disgusting.
Stayed 1 night in Nov 2021