SkyLight Inn Cleveland - Willoughby

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SkyLight Inn Cleveland - Willoughby

Reception
Jetted bathtub
Deluxe Room, Non Smoking, Hot Tub
Front of property – evening/night
Flat-screen TV

Reviews

6.0 out of 10

Popular amenities

  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
34600 Maplegrove Rd, Willoughby, OH, 44094
  • North Chagrin Reservation
    3 min drive
  • Lake Health West Medical Center
    5 min drive
  • Classic Park
    5 min drive
  • Cleveland, OH (CGF-Cuyahoga County)
    11 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed, Non Smoking, Hot Tub

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Non Smoking, Hot Tub

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

Honeymoon Suite, 1 King Bed, Hot Tub

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

SkyLight Inn Cleveland - Willoughby

Motel in Willoughby with free parking
Along with laundry facilities, this motel has a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden, and RV/bus/truck parking are onsite. Change of towels is available on request.
SkyLight Inn Cleveland - Willoughby offers 110 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SkyLight Inn Cleveland - Willoughby. During your stay, you'll be within walking distance of Chagrin River. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, a terrace, and an ATM
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from North Chagrin Reservation and a few minutes from Chagrin River
SkyLight Inn Cleveland - Willoughby offers its guests a terrace, a vending machine, and a garden. Public spaces have free WiFi. SkyLight Inn Cleveland - Willoughby also features laundry facilities, express check-in, and express check-out. Free self parking is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Double-glazed windows

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

Property is also known as

SKYLIGHT INN CLEVELAND WILLOUGHBY
SKYLIGHT INN CLEVELAND
SKYLIGHT CLEVELAND WILLOUGHBY
Skylight Cleveland Willoughby
SkyLight Inn Cleveland - Willoughby Motel
SkyLight Inn Cleveland - Willoughby Willoughby
SkyLight Inn Cleveland - Willoughby Motel Willoughby

SkyLight Inn Cleveland - Willoughby Reviews

Reviews

6.0
Rating 10 - Excellent. 253 out of 1005 reviews" "
Rating 8 - Good. 177 out of 1005 reviews" "
Rating 6 - Okay. 165 out of 1005 reviews" "
Rating 4 - Poor. 137 out of 1005 reviews" "
Rating 2 - Terrible. 273 out of 1005 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Zina, Lehi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We chose this property because it had two queen beds and not double bed. The room was supposed to be a nonsmoking room but smelled of smoke. There were holes in the wall in the bathroom. Wi-Fi was okay. The room had a connecting door that wasn’t insulated for noise so we heard all the noise from the other room. They had a dog and between the loud talking and laughing and the dog at 4 am our sleep was disrupted. The beds were okay. I’d try to find some where else to stay if I’m ever back in Cleveland.
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Dillon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not stay, the power was out.
Stayed 3 nights in Aug 2024

2/10 Terrible

Beth

Travelled with partner
We never had an opportunity to stay at the Skylight Inn. They never let Expedia know there was a massive storm causing a power outage — so Expedia took our booking. When we arrived at the hotel there was a tie on the front doors telling us “Closed — No Power” along with two phone numbers to call. We were not the only people scratching their heads and wondering what to do next. None of the hotels in that area had power. I disputed the credit card charge with my credit card company. Just a very unfortunate experience. I’m sure the Skylight Inn is an okay place to stay. They just handled the situation poorly.
Stayed 1 night in Aug 2024

2/10 Terrible

Gretchen

Travelled with family
Disliked: Staff & service
I arrived to check in only to find the hotel was closed due to power outage. There was a hand printed sign with a phone number but of course I only reached voicemail. I had made the reservation about an hour before, and felt the hotel should have removed their availability from the website.
Stayed 1 night in Aug 2024

6/10 Okay

Amy

Travelled with group
Liked: Staff & service, amenities
The pictures make it look updated or newish, and it isn’t. My room was dirty and immediately brought it to their attention. They moved me to a much better room. I honestly don’t feel it’s worth the price I paid.
Stayed 1 night in Aug 2024

6/10 Okay

Larry

Travelled with family
Doable for sleep only
As what looks like an old converted Motel6, room was clean and bed was clean and comfortable. Staff was is very friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Business traveller
Disliked: Amenities, property conditions & facilities
Place had no hot water to shower. Stay away.
Stayed 1 night in Jul 2024

6/10 Okay

Crystal

Travelled with family
Ok under emergency circumstances
Stayed 1 night in Aug 2024

2/10 Terrible

Frank

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was closed due to power outage yet sketchy people were still staying in the rooms.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was disgusting. I was afraid to sleep here. We found chicken bones in the base of the bed. Coffee or something splashed on the walls. It reeked of cigarettes. Our door didn’t look to safe…looked like someone kicked it in. We had 4 guests staying in the room with 1 towel set. I was told I had to bring the dirty one back in order to get a clean one!! Finally gave 1 more set so at least 2 of us had towels to use right away. They definitely weren’t worth stealing. I would not stay here again or recommend it to anyone else
Stayed 1 night in Aug 2024

2/10 Terrible

tina

Stayed 2 nights in Aug 2024

2/10 Terrible

micah

Business traveller
Im expecting a refund...hotel office closed and lights were out in hotel when I arrived, so i could not stay there.
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Zuri

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They knew they were out of power and didn't take their listing down. They also did not answer ANY of the phone numbers they left posted for the MULTIPLE people they stole booking money from
Stayed 1 night in Aug 2024

2/10 Terrible

Gretchen

Travelled with family
Disliked: Staff & service
I arrived to check in only to find the hotel was closed due to power outage. There was a hand printed sign with a phone number but of course I only reached voicemail. I had made the reservation about an hour before, and felt the hotel should have removed their availability from the website. I guess this is what happens when you try to save yourself some money
Stayed 1 night in Aug 2024

6/10 Okay

Amy

Travelled with group
Liked: Staff & service, amenities
The pictures make it look updated or newish, and it isn’t. My room was dirty and immediately brought it to their attention. They moved me to a much better room. I honestly don’t feel it’s worth the price I paid.
Stayed 1 night in Aug 2024

2/10 Terrible

Clay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Dirty, poorly furnished, dirty, stinks, dirty, ugly, dirty. Just spend more money for something nicer.
Stayed 1 night in Aug 2024

4/10 Poor

Peter

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here, because I came during a WWE weekend and all the hotels were very overpriced. This one was still reasonable, and now I know why. They outside is just not clean. There were wrappers and food and who knows what else on the stairs, in the hall, etc. The room is very basic, and had a weird smell. It wasn’t super clean either. Corners and lamps and certain areas have probably never been cleaned, and it felt like the type of place that would have roaches. Luckily, I didn’t see any, but I didn’t sleep well, because I thought I’d have a surprise or two. The staff was nice, so I don’t really know who to blame, I just think that they need to do a better job of cleaning.
Stayed 1 night in Aug 2024

2/10 Terrible

Peyton

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
smelled terrible inside and bathroom door didnt shut, beds were dirty.
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lighting
Hotel was clean and comfortable. Only complaint we would have is the lighting in the room was not bright.
Stayed 2 nights in Aug 2024

8/10 Good

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back :)
The check in and check out process was seamless and easy. The bedroom are a little out dated, with some of the flooring not fully together and they have tape securing the holes in the floor, beds and pillows were comfy
Stayed 2 nights in Aug 2024

2/10 Terrible

Tania

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entire motel smelt like an ashtray including our “non-smoking” rooms. It’s gross. Don’t stay here.
Stayed 1 night in Aug 2024