Residence Inn by Marriott Cleveland Independence

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Cleveland Independence

Lobby lounge
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Kitchen
  • Air conditioning

Explore the area

Map
5101 W Creek Rd, Independence, OH, 44131
  • Topgolf
    5 min drive
  • The Bistro at Courtyard
    2 min walk
  • East 55th Station
    11 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    17 min drive

Room options

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Fireplace)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Fireplace)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn by Marriott Cleveland Independence

Hotel in Independence with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn by Marriott Cleveland Independence offers 118 accommodations, which are accessible via exterior corridors and feature video-game consoles and safes. Accommodations offer separate sitting areas. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Residence Inn by Marriott Cleveland Independence gets high marks from our customers. During your stay, you're just a quick walk from Cleveland Clinic Family Health Center. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Progressive Field
  • Pets welcome for a fee
Residence Inn by Marriott Cleveland Independence offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Cleveland Independence also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free.

This 3-star Independence hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (800 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Premium channels
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100.00
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Cleveland Hotel Independence
Residence Inn Marriott Cleveland Independence
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Residence Inn Marriott Cleveland Hotel
Residence Inn Marriott Cleveland Independence
Residence Inn by Marriott Cleveland Independence Hotel
Residence Inn by Marriott Cleveland Independence Independence
Hotel Residence Inn by Marriott Cleveland Independence
Residence Inn by Marriott Cleveland Independence Independence
Residence Inn Marriott Cleveland
Residence Marriott Cleveland

Residence Inn by Marriott Cleveland Independence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 835 reviews" "
Rating 8 - Good. 237 out of 835 reviews" "
Rating 6 - Okay. 89 out of 835 reviews" "
Rating 4 - Poor. 52 out of 835 reviews" "
Rating 2 - Terrible. 48 out of 835 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was par excellent! Everyone at the front desk was pleasant and professional. Great staff which is difficult to find these days. Kudos and thank you Bernetta, Grace and Kei. Great job! By the way, the rooms were nice and comfortable as well!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jerrianna

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2024

6/10 Okay

Donald

Travelled with family
Disliked: Cleanliness, staff & service
Dirty Room
The room was dirty and I asked THREE times for it to be cleaned. They said they would and never did!
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor overall experience. Exterior area around doorway was dirty and shabby. People smoking on exterior stairs and sidewalks. Room had a bad smell coming from the shower drain like a skunk. Room had black ants. Kitchen floor was dirty. Someone's leftover food was in the fridge. Afraid to touch anything in room due to uncleanliness. No wastebasket in bathroom. No luggage stand. Had to go ask for clean towels.
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Room was good
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. We had a two bedroom suite (apartment) and it was clean, and the breakfast was amazing.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nancy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff would not allow checkin until exactly 3:00 pm despite multiple people waiting in the lobby. Our toilet was broken and there was no hot water. The room smelled extremely musty.
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Great location
Stayed 1 night in Jul 2024

8/10 Good

Dario

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt at home and safe!
Stayed 5 nights in Jul 2024

2/10 Terrible

Lyndsey

Travelled with family
Disliked: Cleanliness
The sheets were not changed And the curtains were dirty.
Stayed 1 night in Jul 2024

4/10 Poor

Neal

Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice
Stayed 1 night in Jul 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

William Tadeo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Quiet neighborhood and nice opportunity to go out for walks
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the unknown gentleman banging on our door at 10:30pm.
Stayed 1 night in Jun 2024

10/10 Excellent

Neill Allen, Greenville

Stayed 2 nights in Jul 2024

2/10 Terrible

Yumiko

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not coming back to this hotel
The room has bad smell and carpet was wet. No room clean service while 3 nights stay. No hair conditioner and body soap. It’s not hotel’s fault but 2 nights group of people staying next and in front of us kept banging doors and taking loud outside till 1:30.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Darnettia

Disliked: Property conditions & facilities
The power kept going out. It was bags with trash by my door.
Stayed 1 night in Jul 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in a convenient location
The staff was friendly and the room was comfortable. We appreciated the hot breakfast.
Stayed 2 nights in Jul 2024