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Residence Inn By Marriott Cleveland Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn By Marriott Cleveland Downtown

Exterior
Lobby lounge
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Free daily continental breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • East 4th Street
    1 min walk
  • Geraci’s Pizza Slice Shop
    1 min walk
  • Tower City-Public Square Station
    7 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Fireplace

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Suite, 2 Bedrooms (Mobility Accessible, Tub)

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hotel Indigo Cleveland Downtown, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1105)
The price is €128
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Indigo Cleveland Downtown, an IHG Hotel

About this property

Residence Inn By Marriott Cleveland Downtown

Hotel with free breakfast, a short walk to Rocket Mortgage FieldHouse
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Residence Inn By Marriott Cleveland Downtown gets good marks from our customers. During your stay, you're just a quick walk from Rocket Mortgage FieldHouse. Features include free WiFi in public areas, plus a gym and a bar.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Just a 3-minute walk from Rocket Mortgage FieldHouse and 4 minutes by foot from JACK Cleveland Casino
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 3401 square feet (316 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Residence Inn By Marriott Cleveland Downtown. For a fee, parking is available.

This 3-star Cleveland hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 39.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3401 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar near toilet
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 (weight limit: 15 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Cleveland Downtown
Residence Inn Marriott Hotel Cleveland Downtown
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Hotel Residence Inn By Marriott Cleveland Downtown Cleveland
Cleveland Residence Inn By Marriott Cleveland Downtown Hotel
Hotel Residence Inn By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Cleveland Downtown
By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Hotel
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn By Marriott Cleveland Downtown Hotel Cleveland

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 519 out of 1005 reviews" "
Rating 8 - Good. 223 out of 1005 reviews" "
Rating 6 - Okay. 117 out of 1005 reviews" "
Rating 4 - Poor. 89 out of 1005 reviews" "
Rating 2 - Terrible. 57 out of 1005 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Madeline

Travelled with family
Disliked: Amenities
They didnt have the 2 bedroom suite I reserved so gave us a 2 bes suite but still paid over 600.00. Sofa bed was not sleep able, total piece of junk. Phone didnt work so when we had no towels or pillow case I had to call the desk from my cell phone. Then no one could bring to our room so I had to walk down to the front desk. Just disappointing for over 600.00 for one night.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to things
Stayed 1 night in Sep 2024

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet full
The location and valet were the reasons we picked this hotel. Valet was full so we had to find parking on a full night of events going on in Cleveland. Not fun.
Stayed 1 night in Sep 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Anjol

Stayed 1 night in Aug 2024

4/10 Poor

Timothy

Travelled with family
Disliked: Amenities
Water pressure in shower was HORRIBLE, staff lied about the bar being open from 5-11, it was the Browns opening weekend for God sakes
Stayed 2 nights in Sep 2024

8/10 Good

Wyatt

Travelled with family
Liked: Cleanliness, staff & service
Rooms are a little dated. Our room needed a few fixes.
Stayed 1 night in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Christy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Long line of people with rooms not ready. It would have been nice to offer some bottles of water, snack, complimentary drink .. something. People were being rude to the staff - i felt bad for the staff. BUT - like i said - maybe offering a tiny bit of compensation would have helped. Our evening didn’t go as planned due to the delay of the room not being ready. Valet took over THIRTY minutes the next morning to get our car. We had a long drive and wanted to get on the road.
Stayed 1 night in Sep 2024

8/10 Good

Chad

Stayed 2 nights in Aug 2024

8/10 Good

Tonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lesli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, clean and quiet, comfortable beds! Beautiful suite! Fun places close to walk to, very friendly city! Felt definitely safe at all times and had good police presence after the football game! Just disappointed that we did not get at least clean towels for our second night. Used to get full service for all nights of staying regardless. Still pay the same price so service should be the same.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Room comfort
Just ok
Was an older hotel. Needs some upgrades. Like the kitchenette with a full refrigerator. Brought our own toilet paper because they offer 1 ply that feels like cardboard. Location was great. Overall just ok.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for Cleveland football!
We loved our stay! The room was spacious and very nice! We would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

6/10 Okay

BROOK

Travelled with group
Don't pay for booking protection
We booked a 2 double beds so six adults could be in the same room for a bridal party and paid the extra money for booking protection, paid $570.32 for less than a 24 hour stay. when we got to Marriott we were told one room was unavailable and put us in two smaller room, we paid for the booking protection to make your we were all in the same room. lots of money and didn't get what we paid for.
Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Guardians or Cavaliers game trips. Clean spacious rooms and friendly staff, tons of dining options right outside the hotel. Very highly recommended!
Stayed 1 night in Aug 2024

4/10 Poor

Shawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall, not thrilled. Location was great, staff was nice. Property is in pretty bad shape. In our room there was food left on the table from the prior guest, dirty handprints on the walls, some sort of sticky substance on kitchen cabinets. Room was in an attic with no windows, and looked like a drop ceiling was installed in front of a glass roof. Bathroom drop ceiling was falling down / falling apart. Definitely needs a full remodel.
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were there for the WWE Summerslam event and we were traveling from PA. I called in and asked about checking early they said no probably. We got there and the woman at the check was very ignorant when telling us we would have to wait because there were people ahead of us. We waited for 1 1/2 hours along. With alot od other people. We were told even if we were Gold Members they were not honoring anything extra. We finally checked i to our room at 4:30 and thwn had to get ready and go to event so we woukd not kiss jt. Very disappointed in Marriott — i asked fir a discount because if this and rhe lady literally laughed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
We loved this hotel! Will stay again. Super friendly staff and nice breakfast spread.
Stayed 1 night in Jul 2024

6/10 Okay

Chasity

Travelled with partner
Liked: Staff & service, amenities
The staff were friendly and helpful! The free breakfast was good. The room had a large stain on the carpet, very dirty/dusty vent, the blanket had stains also.
Stayed 1 night in Aug 2024

4/10 Poor

Todd, Burlington

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but hotel and it's rooms as the in desperate need of renovations. Out room was large but had carpet hiding uneven lips and dips. The toilet barley flushed. The beds were old, lumpy and very uncomfortable. The TV was half blue on the screen. The shower curtain did little to stop large puddling out onto the floor where noticable past damage and mildew was visible. And the access to the rooms required am off track around. Lots in the area but not worth the cost given how bad the room was.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Love this hotel and their staff were very friendly and polite.
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Guest services was really nice and accomodating. The hotel was in the perfect location as we were attending a concert at Rocket Mortgage FieldHouse. Valet crew was awesome.
Stayed 1 night in Aug 2024