Quality Inn and Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn and Suites

In-room safe, desk, soundproofing, free WiFi
Lobby
Lobby
Exterior
Free buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
23303 Oakwood Commons Dr, Oakwood Village, OH, 44146
  • Cuyahoga Valley National Park
    4 min drive
  • MGM Northfield Park
    5 min drive
  • Thistledown Racetrack
    8 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    26 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn and Suites

Hotel in Oakwood Village with free breakfast and a 24-hour front desk
Along with an indoor pool, this hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Quality Inn and Suites offers 60 accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn and Suites. During your stay, you'll be within walking distance of Bedford Reservation. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, laundry facilities, and an elevator
  • Just a 4-minute drive from Cuyahoga Valley National Park and 5 minutes from MGM Northfield Park
There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi and wired Internet. There's an onsite business center. The business-friendly Quality Inn and Suites also features an indoor pool, laundry facilities, and express check-in. Free self parking is available.

Smoking is allowed in designated areas at this Oakwood Village hotel.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Oakwood Village
Holiday Inn Express Oakwood Village
Oakwood Village Holiday Inn Express
Holiday Inn Express Cleveland Oakwood Village Ohio
Holiday Inn Oakwood Village
Oakwood Village Holiday Inn
Quality Inn Oakwood Village
Quality Oakwood Village
Quality Inn and Suites Hotel
Quality Inn and Suites Oakwood Village
Quality Inn and Suites Hotel Oakwood Village

Quality Inn and Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 146 out of 642 reviews" "
Rating 8 - Good. 174 out of 642 reviews" "
Rating 6 - Okay. 112 out of 642 reviews" "
Rating 4 - Poor. 98 out of 642 reviews" "
Rating 2 - Terrible. 112 out of 642 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Ramica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrble! Its run down. Terrible water pressure and ants were all over the free breakfast. Dont stay here!
Stayed 1 night in Aug 2024

4/10 Poor

Kassey

Travelled with family
Disliked: Cleanliness, amenities
Very out dated, needs a complete upgrade
Stayed 1 night in Aug 2024

2/10 Terrible

Clay

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe area, rundown and needs a lot of attention.
Stayed 1 night in Aug 2024

2/10 Terrible

Haley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very poorly kept. Our mattress was DISGUSTING. Has bodily fluid staining all over it that they just covered up and underneath the mattress protector they had thin blue plastic covering a WET STAIN.
Stayed 1 night in Aug 2024

2/10 Terrible

Allen

Cockroaches!
Stayed 1 night in Aug 2024

2/10 Terrible

Allen

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Cockroaches in room 223.
Stayed 2 nights in Aug 2024

6/10 Okay

Jaclyn

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Derrick

Travelled with family
Liked: Staff & service, amenities
The property is very fair and comfortable. They are remodeling some areas of the hotel. The rooms are spacious and it appears they have slowly made improvements to modernize the rooms. The rooms are actually good. The downfall is that the floors are a bit dirty in the rooms, but it's tile floor so wear sandals and you'll be fine. The linens were clean, the beds relatively comfortable, and the bathroom are large. All in all, a decent room for the price. The staff is very friendly, so don't give them a hard time about the improvements being made. This is clearly a family owned property, so i imagine making improvements well take time.
Stayed 1 night in Aug 2024

4/10 Poor

Abbie

Travelled with family
Disliked: Amenities, property conditions & facilities
The beds were not queen, they were the same size as my daughters full size bed at home. Breakfast was definitely not a full breakfast like we thought it would be. The pool was not heated, it was warm in the area but the pool was super cold. There were hardly any towels in the pool area. The staff were very friendly, checkin in and out went quickly. I expected a little more from the room for how much i paid. Next time i will pay the additional 20 a night to stay at the Hampton.
Stayed 2 nights in Aug 2024

6/10 Okay

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very friendly and breakfast was very good. So for people on a budget I would recommend it. However, the carpets were all stained in rooms and hallways and bathroom in main lobby was dirty. Plus lots of garbage left on tables in eating area and out in parking lot.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great service
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Do yourself a favor and stay elsewhere
Hallway carpet is nasty and hall smells. Room floor and walls were dirty. We slept on top of the white comforter bc we were concerned when we saw the condition of the room. Breakfast was okay, but not a huge selection. Even though I couldnt find any pics in the hotel listing, they did have a pool, but we left the kids' swim stuff at home since we thought they didnt have a pool. This was a last resort quick stay, but we wont be staying here again.
Stayed 1 night in Aug 2024

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice but they don’t have a little fridge
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Better than expected🙂
Older hotel building so exterior and interior does show some age like minor fading of paint and carpet, minor scratches, etc. Room very comfortable, bed and furnishings were in very good condition. Our check in went smoothly. Complimentary breakfast was kind of average although there was a variety of items. The Front Desk clerk tended to the breakfast throughout Alfa’s t service.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Areni

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay there again. Smelled and dirty!
Stayed 3 nights in Jul 2024

4/10 Poor

Nichelle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty. Bathroom floor was sticky and I had to go get cleaning supplies to clean the tub before being able to use it.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Stayed 1 night in Jul 2024

6/10 Okay

Christin

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at 4:00pm--room wasn't ready. The hallway carpet is filthy, the bathroom sink leaked all over the floor, the bathroom door had a huge hole in it that was spackled over, the floor in the breakfast area had food spilled on it that was not cleaned up, and the walls in the rooms by the trash cans had food on them that had not been cleaned.
Stayed 1 night in Jul 2024

2/10 Terrible

Iris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality inn wasn't a good stay for me no hot tub as shown,wifi sucks dirty rooms
Stayed 2 nights in Jul 2024

2/10 Terrible

Moreno

Disliked: Cleanliness, staff & service, property conditions & facilities
Needed a room for a disabled person did not get hallway smelled, water brown in sink could hear up stairs guest walking dirty floor etc.
Stayed 1 night in Jul 2024

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service
Never received my discount as promised. Went down at 8:30 for breakfast and everything was gone. They could use a table with chairs so 2 people can eat. They had a desk type table, so my husband ate there and I sat on the bed.
Stayed 4 nights in Jul 2024