The host was reachable and very helpful. We were also given permission to arrive earlier than the listed check-in time so we could refrigerate flower girl flower pedals for my son's wedding the following day. We had everything we needed during our stay, everything worked properly, decorated lovely, great water pressure which is always a top priority for me and my family, we loved that both rooms had king sized beds which are hard to find in two bedroom rentals, and I would love to rent again on a less stressful non- wedding weekend so we would have time to enjoy back porch sitting a little longer.