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Metropolitan at The 9, Autograph Collection

4.0 star property

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Photo gallery for Metropolitan at The 9, Autograph Collection

American cuisine
Rooftop terrace
Property amenity
Property amenity
2 bars/lounges, rooftop bar, cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

Map
2017 E 9th St, Cleveland, OH, 44115
  • Progressive Field
    ‪4 min walk‬
  • Rocket Mortgage FieldHouse
    ‪4 min walk‬
  • East 4th Street
    ‪5 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪5 min drive‬

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

In-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Suite, Multiple Beds, City View

Suite, Multiple Beds, City View

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

In-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Metropolitan at The 9, Autograph Collection

Hotel with bars, a quick walk to Progressive Field
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour health club. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a business center. Change of towels is available on request.
Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. 55-inch LED televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Cleveland hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
Our customers tell us they can't get enough of the helpful staff at Metropolitan at The 9, Autograph Collection. During your stay, you're just a quick walk from Progressive Field. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Ledgers
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Progressive Field and 4 minutes by foot from Rocket Mortgage FieldHouse
  • Pets welcome for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1260 square meters) and includes conference space. A 24-hour health club, a rooftop terrace, and gift shops/newsstands are also featured at the boutique Metropolitan at The 9, Autograph Collection. Parking is available for a fee.

This 4-star Cleveland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.
Ledgers - This bar specializes in American cuisine.
Azure - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Adega - This restaurant specializes in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Vault - This cocktail bar serves dinner only. Open select days.
Alex Theater - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 42.00 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 8.00-40.00 for adults and USD 8.00-40.00 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Ledgers
  • Azure
  • Adega
  • Vault
  • Alex Theater

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (14000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels
  • iPod dock
  • Premium channels

More

  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 40.00 for adults, and USD 8.00 to 40.00 for children
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Metropolitan at The 9, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 806 reviews
Rating 8 - Good. 126 out of 806 reviews
Rating 6 - Okay. 60 out of 806 reviews
Rating 4 - Poor. 22 out of 806 reviews
Rating 2 - Terrible. 23 out of 806 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adel Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maya and Jordan at the front desk are incredible. Rooms are unique and beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel! All four of us did think the pillows were way too thick, but I’m sure some people would love them :-) I usually bring my own, so that’s on me! The Vault lounge is a must see. Great, friendly customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very accomodating and nice. Great experience
Stayed 2 nights in Nov 2024

8/10 Good

Bryant

Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and absolutely beautiful! Will be back soon
Stayed 1 night in Nov 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I thought I had booked a junior suite with a sofa bed but there was no sofa bed when I arrived. I called down and they immediately upgraded me to a much larger suite. Staff was friendly, Centro was excellent, and it was a convenient location, close to all of our events.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Oct 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a special event
Stayed 1 night in Oct 2024

10/10 Excellent

veronique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will come again
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and excellent location! Love it!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to HOB, friends met us, easy parking
Stayed 1 night in Sep 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is excellent. Highly recommend. Valet service was super convenient as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leona, Youngstown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of food options. Staff was excellent and location awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Ashna, Mount hope

Stayed 1 night in Sep 2024

10/10 Excellent

joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lohing L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spot but wasnt easy to find out what food options are open during the day or night. Kim is fantastic, so nice and helpful. It was a great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Darrah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in a beautiful hotel. Beds are super comfy!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Very nice hotel close to the stadium. Was a bit pricey that weekend
Stayed 1 night in Aug 2024

8/10 Good

Dan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Devon, Shoreline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dirty and understaffed. Our rooms were filthy and the bedding was stained. When you needed to reach the front desk or room service no one would answer the phone, or if they did they would put you on hold for 15 minutes and forget about you. Definitely not worth the price by any means.
Stayed 4 nights in Jul 2024