MainStay Suites Middleburg Heights Cleveland Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Middleburg Heights Cleveland Airport

Desk, iron/ironing board, free cots/infant beds, free WiFi
BBQ/picnic Area
Suite, 2 Queen Beds, Non Smoking | Living area
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Kitchen
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
7325 Engle Rd, Middleburg Heights, OH, 44130
  • Southwest General Health Center
    20 min walk
  • Crowne Plaza Complimentary Breakfast
    6 min walk
  • Brookpark Station
    11 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    12 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Middleburg Heights Cleveland Airport

Hotel in Middleburg Heights with free parking
Coffee/tea in a common area, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and barbecue grills are onsite. Housekeeping is available on request.
MainStay Suites Middleburg Heights Cleveland Airport offers 190 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Middleburg Heights hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at MainStay Suites Middleburg Heights Cleveland Airport. During your stay, you're just a quick walk from Big Creek Reservation. Enjoy features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by foot from Big Creek Reservation and a 2-minute drive from Southwest General Health Center
  • Pets welcome for a fee (restrictions apply)
MainStay Suites Middleburg Heights Cleveland Airport offers its guests barbecue grills, tour/ticket assistance, and coffee/tea in a common area. Public spaces have free WiFi. The business-friendly MainStay Suites Middleburg Heights Cleveland Airport also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Middleburg Heights hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Cleveland Airport
Towneplace Suites Marriott Cleveland Airport
Towneplace Suites Marriott Hotel Cleveland Airport
Towneplace Suites Marriott Cleveland Airport Hotel
Towneplace Suites Marriott Cleveland Airport Hotel
Towneplace Suites Marriott Cleveland Airport Middleburg Heights
Towneplace Suites Marriott Cleveland Airport
Hotel Towneplace Suites By Marriott Cleveland Airport
MainStay Suites
Towneplace Suites By Marriott Cleveland Airport
MainStay Suites Middleburg Heights Cleveland Airport Hotel

MainStay Suites Middleburg Heights Cleveland Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 235 out of 582 reviews" "
Rating 8 - Good. 196 out of 582 reviews" "
Rating 6 - Okay. 65 out of 582 reviews" "
Rating 4 - Poor. 35 out of 582 reviews" "
Rating 2 - Terrible. 51 out of 582 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff and location. Only 15-20 minutes to downtown and they have a local driver with good rates.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very friendly
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Rutanya, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t work the television. But everything was ok!
Stayed 2 nights in Aug 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was training so it took awhile to check in and had to have my key re-keyed. But it was absolutely clean and quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! Was surprised how nice the experience was.
Stayed 4 nights in Aug 2024

6/10 Okay

Traci

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toilet continuously ran, pool was out of order, and oven door would not close so I could not cook. Kitchen had only a few plates/utensils and no soap to wash them. Outlet in kitchen popped breaker everytime you plugged in toaster or coffee maker. One the last day there was a roach in the kitchen! The staff was very friendly and did their best to help but this is horrible maintenance/upkeep compared to when i stayed here last year!
Stayed 4 nights in Aug 2024

8/10 Good

Emma, Coxs creek

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Cleveland August 2nd - August 5th. Had a a late check in due to travel and was able to check in at 1 am stress free. The room was clean and had a stove fridge work desk. Felt like a home away from home. Was only in town to watch Summerslam so I doubt I’d be back to Cleveland, but if I did this would definitely be my first option.
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Disliked: Property conditions & facilities
We had no phone in the room. It wasn't able to make outgoing calls. When we asked to have it fixed, a woman came to the room, tried it - said, "I don't know what's wrong with it" and left - without anything further being done. There were ANTS in the room...so many that we had to go out and buy ant traps to lay them throughout the room. The room was advertised as "accessible" but it wasn't. My son had to move furniture so I could get my walker through small spaces, and there were no bars in the bathroom. Finally, our freezer broke - they replaced it - but not before we had some items go bad. Worst of all the hotel refused to provide a credit or discount to our total for all of this. Luckily, Expedia offered us a credit for compensation. I wouldn't stay here again based on all of this.
Stayed 6 nights in Aug 2024

10/10 Excellent

Diana

Liked: Staff & service, amenities, property conditions & facilities
My room was very clean, kitchen with full fridge was handy. Pool was under maintenance, but I wasn't really wanting to use it. There was duct tape over the lock on an outer door since the card scanner was faulty, placed by the staff. I remived it for MY safety, as the other door to the building was working just fine. There is no breakfast, but you have a kitchen, so who cares. For a cheaper, long-term stay type place, this was pretty good. I would stay here again.
Stayed 4 nights in Jul 2024

6/10 Okay

Lisa

It’s kinda pricey for a 1/2* hotel. It stinks but it was cold and we had no power. It’s seriously run down. It used to be a nice hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A mouse in the room
There was an active mouse in the room. They were sold out and couldn't move me. Acted like it was no big deal. Did not offer a discount or anything. We had to leave first thing in the morning because we were so upset by the mouse and I had requested a later checkout because I had my grandchildren spend the night. Will not use this hotel again. There were also stains on the bedding that looked like they hadn't been washed.
Stayed 1 night in Aug 2024

2/10 Terrible

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. We would of really loved to stay here again. Very clean. However they charged me three times for my deposit, not good businesses!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management and owners who care
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Yoselin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
The stay was alright.
Not very clean and some off the outlets in the kitchen didn't work.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denny

Travelled with family
Liked: Amenities, property conditions & facilities
This hotel was a don’t judge a book by its cover award winner! On the outside and in the lobby it doesn’t look like much. But the rooms are very nice and spacious. It’s right off of the interstate close to a lot of restaurants and gas stations. The description says the room sleeps two but there are both a bed and a sleeper couch. We were very impressed and pleasantly surprised by this room; would no doubt stay again.
Stayed 1 night in Aug 2024

8/10 Good

ira

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great room with a tiny, but complete kitchen. Just what we wanted for a 4 night stay. Comfy seating area, nice bed. Nothing fancy, but we felt we got good value for our money. The main door could use a cleaning, as the dirt from handprints was a bit much. Lovely staff. About 15 minutes south of downtown. Dining options within walking distance.
Stayed 4 nights in Jul 2024

6/10 Okay

Patricia M

Travelled with family
Liked: Room comfort
Ok stay
Some disappointment: kitchen minimally equipped, tv hard to operate, room smelled musty
Stayed 2 nights in Aug 2024

8/10 Good

DEBORAH

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Joseph

Stayed 7 nights in Jul 2024