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Hyatt Regency Cleveland At The Arcade

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Exterior
Lobby
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Breakfast available

Explore the area

Map
420 Superior Ave E, Cleveland, OH, 44114
  • Public Square
    2 min walk
  • Cleveland Arcade
    4 min walk
  • East 4th Street
    4 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (VIP)

  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View (Arcade View)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, View (Arcade View)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (2354)
The price is €135
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Drury Plaza Hotel Cleveland Downtown

About this property

Hyatt Regency Cleveland At The Arcade

Eco-certified Cleveland hotel in Downtown Cleveland with a 24-hour fitness center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Hyatt Regency Cleveland At The Arcade offers 293 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Cleveland At The Arcade. During your stay, you're just a quick walk from JACK Cleveland Casino. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at 1890 Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of JACK Cleveland Casino and Huntington Convention Center of Cleveland
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, spa services, and a vending machine are also featured at the eco-certified Hyatt Regency Cleveland At The Arcade. Parking is available for a fee. A complete renovation of Hyatt Regency Cleveland At The Arcade was completed in 2017.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.
1890 Restaurant - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.
1890 Lounge - This bar specializes in American cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 10-30 for adults and USD 9-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • 1890 Restaurant
  • 1890 Lounge

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 9

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests are required to download the property's World of Hyatt mobile app before check-in.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1007 reviews" "
Rating 8 - Good. 203 out of 1007 reviews" "
Rating 6 - Okay. 106 out of 1007 reviews" "
Rating 4 - Poor. 39 out of 1007 reviews" "
Rating 2 - Terrible. 41 out of 1007 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

carol

Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey, Toledo

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend this hotel
Beautiful property and excellent location
Stayed 3 nights in Sep 2024

6/10 Okay

Timothy

Liked: Cleanliness, room comfort
Not the Best Stay...But not the Worst!
The hotel is rather outdated. The flooring in the room was uneven as I walked on it. It was clean though and staff were friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and rooms! Great staff awesome location!
Stayed 1 night in Sep 2024

10/10 Excellent

GLEN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Sep 2024

8/10 Good

robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the unfortunate coincidence of staying during a wedding reception. While the music ended at 11 the noise continued for a while. We had flights to catch early sunday and could not get to sleep. This should have been mentioned while booking not when we checked in. Minor point. The lounge and restaurant were excelient although more staffing in the restaurant would have helped.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the concert venue and R&R Hall of Fame. Also great variety of restaurants and bars within walking distance. We appreciated the safety measures used for keying in and out of the hotel. The staff, everyone we came into contact with, were very friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The carpet was dirty, the couch had stains on it.
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Your staff was friendly and helpful. Proximity to parking and to a variety of restaurants was great. Room for improvement: There are two entrances and we entered from Euclid; finding the lobby was confusing because of a sign over the elevator. It felt anything but welcoming, and juggling clothes on hangers as well as luggage and bags, we had to walk quite a distance to find the check-in desk at the far end. “Carts” to load our luggage on would have been helpful both going to our room and when leaving our room, taking our things to the elevator, and then to the lobby to check out. I suggest welcome signs at both entrances with directions for the lobby, dining areas, resources available, etc - whatever would give me reasons to rate you as superior instead of average. We had no idea where to find what or even what there was until we went searching. There was no literature regarding what was offered. The bathroom wasn’t vented and that was unpleasant. We were tired after getting lost coming back from the concert. I went to get ice but ice machines weren’t an option on the 9th floor. I returned to our room, called the main desk, and was told there were ice machines on both ends of the 8th floor. There was an ice machine on only one end of the 8th floor, but there was a sign on it that it wasn’t working. We walked down to the 7th floor and found one. It wasn’t just inconvenient. I asked my friend to go with me because it didn’t feel safe roaming around trying to find ice.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

jim

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful helpful polite staff
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Dana

Travelled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Amazing building and the staff is always effecient.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in. Good stay. Close to everything
Stayed 1 night in Sep 2024

8/10 Good

Emily

Stayed 1 night in Aug 2024

8/10 Good

Adam

Stayed 1 night in Aug 2024

8/10 Good

Amy

Stayed 2 nights in Aug 2024

2/10 Terrible

Evelyn

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024