Hotel Indigo Cleveland Downtown, an IHG Hotel

3.5 star property

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February 2025
March 2025

Photo gallery for Hotel Indigo Cleveland Downtown, an IHG Hotel

Terrace/patio
Property amenity
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
651 Huron Rd E, Cleveland, OH, 44115
  • Rocket Mortgage FieldHouse
    ‪1 min walk‬
  • East 4th Street
    ‪3 min walk‬
  • Progressive Field
    ‪5 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪5 min drive‬

Room options

Premium Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Cleveland Downtown, an IHG Hotel

Hotel with a 24-hour fitness center, steps from Rocket Mortgage FieldHouse
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown, an IHG Hotel offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Hotel Indigo Cleveland Downtown, an IHG Hotel. During your stay, you're just a quick walk from Progressive Field. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Headliner Bar and Eatery
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Rocket Mortgage FieldHouse and 5 minutes by foot from Progressive Field
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3504 square feet (326 square meters) and includes conference space. A 24-hour fitness center, a terrace, and express check-in are also featured at the business-friendly Hotel Indigo Cleveland Downtown, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Cleveland hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 54.00 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 4-25 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3504 square feet)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel
Hotel Indigo Cleveland Downtown, an IHG Hotel Cleveland
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel Cleveland

Hotel Indigo Cleveland Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1097 reviews" "
Rating 8 - Good. 264 out of 1097 reviews" "
Rating 6 - Okay. 102 out of 1097 reviews" "
Rating 4 - Poor. 63 out of 1097 reviews" "
Rating 2 - Terrible. 55 out of 1097 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Falisha

Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Clean rooms. Close to most major Cleveland attractions
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, quick check in.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that it took almost an hour to get into my room after my initial check-in. I was also disappointed that when I reserved the room, the cost for a night was $169, but when I checked in, the room cost $699.00 for the night. The room itself was clean and comfortable, but really not worth $699 for a night. I can't complain, though, because the hotel is within a quick walk to the venue where I attended the Rock and Roll Hall of Fame Induction ceremony.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Gaelle, Salinas

Liked: Cleanliness, property conditions & facilities
There were two issues with my stay and I will never stay there again because of it. First I was told there was room service when there was not and the website even showed it. The second issue was huge, their fire alarm had a glitch and it alarmed all night long. And I mean all night long. That night should have been compensated for but I was told since it was an Expedia booking there was no way they could help me. Instead I was given a breakfast voucher non-edible breakfast. It was the most horrible tasting food I
Stayed 4 nights in Oct 2024

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Kelly

Stayed 1 night in Oct 2024

6/10 Okay

Treshawn

Close to entertainment venues.
Stayed 1 night in Oct 2024

4/10 Poor

Stacey

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not great Valet was awful No where to be found and very expensive
Stayed 1 night in Oct 2024

8/10 Good

Sean, Erie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel for Cavs games. It is literally right across the street from Rocket Mortgage. We've stayed here so many times. Staff is kind and detail oriented. Rooms are very clean and simple. Beds are super comfy. Breakfast bar downstairs is ok but with limited choices but staff is attentive. Our only complaint is repeatedly we've had big issues with the valet parking. It is often understaffed and sometimes they park your car outside. In winter once the kid brought our car back covered in snow! He didnt even take the time to clean off the windshield. We have also had to wait super long times to get our car back in the morning. We keep hoping for them to improve this and if they don't this year we'll be looking to stay elsewhere, which is sad because otherwise we really love this hotel.
Stayed 1 night in Jun 2024

2/10 Terrible

Amil

Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Parking was a pain unless you like valet.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with group
Quality hotel right near Progressive Field
Wonderful experience overall - hotel seemed on the newer side and well kept. The staff was friendly, even allowing for early check in since they had a room available. Id recommend to anyone visiting Cleveland looking for a good value and centrally located. Night near the baseball stadium
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always an amazing experience. Always
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, room comfort
Nice for the price!
For the price, the room was surprisingly nice, clean, and comfortable. Had to pay for valet parking and breakfast, but it worked out well. Only 1 elevator working and some damage in the bathroom, but I would definitely recommend this place to others.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Eh
This place looks so fancy in pictures, sure! At the end of the day it was basically a cardboard box of a room in terms of size and sound quality! Im saying if someone sneezed four rooms down, you could simply say bless you and they'd thank you. If someone was walking down the road on the opposite side, you could hear their footsteps.
Stayed 1 night in Sep 2024

8/10 Good

kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to guardians/cavs homes. Close to food and drink places too.
Stayed 2 nights in Oct 2024

8/10 Good

Abigayle

Liked: Staff & service, property conditions & facilities
Great place to stay for events at Rocket Mortgage Fieldhouse.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Staff & service, property conditions & facilities
Very impressive hotel all an around friendly staff clean and very close to all the major entertainments. Would definitely stay again 😊
Stayed 1 night in Oct 2024

2/10 Terrible

Janella

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Parking is the worst. They force valet but under staff that department. There during a huge double event and half the street was blocked. I had to pay for over night parking because i could not physically get to the valet line.
Stayed 1 night in Sep 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip
Our stay overall was good. I would stay here again but would think twice about valet. We had multiple incidents with valet service. The wait was always long. There is a sign to give 15 minutes but that was definitely exceeded. The last morning they couldn’t “find” our car. We were headed to the airport and gave extra time for the valet since the week wait times were really long. On one occasion we were coming back tot he hotel and the valet, there was o my one for about 20 cars and we needed to wait. The sweet Front Desk Manager helped us out so we could get the the baseball game. The valet needs improved. Now on to the room. It was very clean, perfect for two. The bed was comfortable and noise level and black room was great for us. We did have a scare on the 2nd day there we were in our room in the afternoon and housekeeping came in but saw us there and quickly left. We got a call from the front desk saying we had been checked out of the hotel and the housekeeping was coming to clean. I was panicked since we had four more nights on our stay. I asked if we could book a room and she said they were full. I pulled up my reservation and it was correct for our full stay. I showed the Front Desk and she fixed the reservation. Someone on their end had checked us out early. We were able to stay. Thank goodness. Over than that we had a phenomenal stay. The Headliner breakfast buffet was good. The location to the ballpark and restaurants was perfect for when we didn’t have a rental.
Stayed 6 nights in Sep 2024