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Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

Pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
30500 Clemens Road, Westlake, OH, 44145
  • Crocker Park
    17 min walk
  • Lake Erie Nature & Science Center
    4 min drive
  • Huntington Beach
    9 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    21 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (LEISURE)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (HEARING)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (HEARING)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Hearing)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn Cleveland-Westlake

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1001)
The price is €110
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hampton Inn Cleveland-Westlake

About this property

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

Hotel in Westlake with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the spa tub.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel. During your stay, you'll be within walking distance of Crocker Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Lake Erie and a few minutes from Crocker Park
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel. Self parking is free.

This Westlake hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 852 reviews" "
Rating 8 - Good. 160 out of 852 reviews" "
Rating 6 - Okay. 35 out of 852 reviews" "
Rating 4 - Poor. 25 out of 852 reviews" "
Rating 2 - Terrible. 31 out of 852 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roberta, Campbell

Liked: Cleanliness, property conditions & facilities
Very friendly very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent kitchen staff and breakfast. Desk clerk very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. I really was just looking for a clean hotel room. We got that for sure. The mattress could have been better, but nothing beats yours own bed. We enjoyed our night away.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a great location
Stayed 1 night in Aug 2024

2/10 Terrible

Kyle

Travelled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip!
Very nice stay! Enjoyed the fitness area!
Stayed 1 night in Aug 2024

8/10 Good

Casey

Convenient location
Stayed 3 nights in Aug 2024

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, nice pool, clean rooms, and comfy beds.
Stayed 1 night in Aug 2024

2/10 Terrible

Argyro

Travelled with family
Disliked: Property conditions & facilities
DID NOT STAY
No power, never stayed. Trying to get a refund.
Stayed 1 night in Aug 2024

2/10 Terrible

Bob

Stayed 1 night in Aug 2024

4/10 Poor

Deana

Disliked: Staff & service, room comfort
Basic Room for Double The Price
Thought we were getting a king bed. Ended up with 2 queens. Said that it was just showing a standard room on their end. Room smelled of mold. Tiny for an overpriced rate at $357.00. Can stay in a luxury hotel in Louisville for $250. At that price, the room should not smell. And, it should have more amenities. Fridge froze everything like it was a freezer. We were at least looking forward to the free breakfast and it was bland and nasty. No cheese in the cheese omelet or anything for your eggs. Pancake machine was broken. I'd like half my money back and that's me being gracious. It was a below basic hotel room for double the price.
Stayed 1 night in Aug 2024

4/10 Poor

Alexander

Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was a very nice hotel. Everyone was so nice and helpful
Stayed 5 nights in Jul 2024

8/10 Good

Sarah, Woodstock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While everything was pretty good and there was a huge shopping center with tons of dining options my little issue was with the hotel itself. We had booked a room for 3 people which required us to use the pull out sofa (king suite with a pull out) so they should have know to automatically supply bedding for that. I had to call the front desk asking for sheets, pillow, and a blanket. They also had no one to bring it to our room so I had to go retrieve it myself. Not a huge deal just annoying. There also weren’t enough towels so my husband had to grab an extra from the front desk as well. Just annoyed that they can’t supply the room with enough supplies for the people it’s supposed to be able to accommodate.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mehriah

Stayed 1 night in Jul 2024

10/10 Excellent

Bridget

Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024