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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
30500 Clemens Road, Westlake, OH, 44145
  • Crocker Park
    ‪17 min walk‬
  • Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Huntington Beach
    ‪5 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (LEISURE)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (HEARING)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (HEARING)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Hearing)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Hyatt Place Cleveland / Westlake / Crocker Park

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1001)
The price is €168
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hyatt Place Cleveland / Westlake / Crocker Park

About this property

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Hotel in Westlake with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the hot tub.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Cleveland West - Westlake by IHG. During your stay, you'll be within walking distance of Crocker Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Lake Erie and a few minutes from Crocker Park
Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Cleveland West - Westlake by IHG. Free self parking is available.

This Westlake hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Suites Cleveland West Westlake an IHG Hotel

Holiday Inn Express & Suites Cleveland West - Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 863 reviews
Rating 8 - Good. 162 out of 863 reviews
Rating 6 - Okay. 35 out of 863 reviews
Rating 4 - Poor. 25 out of 863 reviews
Rating 2 - Terrible. 32 out of 863 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Isaac

Stayed 2 nights in Oct 2024

10/10 Excellent

Nasri

Stayed 1 night in Nov 2024

10/10 Excellent

Lora

Stayed 1 night in Sep 2024

10/10 Excellent

Marjorie

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Quiet area. Staff were all very friendly and helpful. Breakfast was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Viktor

Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. It was close to restaurants and a nice mall but on a quiet side road
Stayed 3 nights in Oct 2024

2/10 Terrible

Brittany

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Steve, Meridian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and well maintained facility.
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Great night, great breakfast. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and a relaxing, clean property.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Perfect accommodations, great hospitality and the breakfast and pool and workout room was the best.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Free breakfast is pretty good. Felt relatively clean. Nice and quiet.
Stayed 3 nights in Sep 2024

2/10 Terrible

Hossein

Stayed 1 night in Oct 2024

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Wonderful. Donnie the night manager was so helpful and I didn’t get her name but the little Asian woman who was the breakfast attendant was a doll. But the best thing for me was the pool. I’m a swimmer and I stayed two extra nights just so I could use the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Manager Deserves a Raise!
The manager went above and beyond for every guest. First, for us when we arrive sharing some treats he had for his staff. So as not to leave us out, he gave us some without hesitation because we were at the desk, checking in. Smile on his face every moment, including the next morning when he was working in the breakfast area, keeping everything stocked and asking everyone if they needed something they didn’t see.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Javion

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service
Stayed 2 nights in Oct 2024

6/10 Okay

STEPHEN

Travelled with family
Arrived around 9pm. I had called front desk earlier in the morning to let them know we would be arriving late. We had reservation for room with king bed. Was told not available and we should’ve booked through their website instead of Expedia. We got a room with 2 beds that was okay though carpeting was dirty. We would not stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Emel

Travelled with partner
Liked: Amenities
The hotel is in a great location near Crocker Park, making it convenient for shopping and dining. Parking is easy with plenty of space, and they offer a decent breakfast to start the day. However, the rooms are quite dated. The carpets are stained, and I noticed some blackened electrical outlets, which was concerning. Additionally, I observed that the check-in staff had to stand the entire time. While I understand the management may want them to appear attentive and professional, providing them with chairs would show basic consideration for their comfort. It's a small gesture but an important one for employee well-being.
Stayed 3 nights in Sep 2024