Holiday Inn Express Cleveland Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cleveland Downtown, an IHG Hotel

Exterior
Standard Room, Multiple Beds
Standard Room | City view
Standard Room, 1 King Bed with Sofa bed
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
629 Euclid Ave, Cleveland, OH, 44114
  • East 4th Street
    2 min walk
  • Potbelly Sandwich Shop
    1 min walk
  • Tower City-Public Square Station
    9 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Single Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub, City View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Single Bed, Accessible (Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Cleveland Downtown, an IHG Hotel

Hotel with free breakfast, a short walk to Rocket Mortgage FieldHouse
Along with a 24-hour fitness center, this hotel has a 24-hour business center and valet parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown, an IHG Hotel offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Cleveland Downtown, an IHG Hotel. During your stay, you're just a quick walk from Rocket Mortgage FieldHouse. Enjoy features like free WiFi in public areas and a free manager's reception, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
  • Within a 10-minute walk of Rocket Mortgage FieldHouse and JACK Cleveland Casino
Public spaces have free WiFi. Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 4575 square feet (425 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and an arcade/game room are also featured at Holiday Inn Express Cleveland Downtown, an IHG Hotel. For a fee, parking is available.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 39.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (4575 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio

Holiday Inn Express Cleveland Downtown, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 765 out of 1591 reviews" "
Rating 8 - Good. 385 out of 1591 reviews" "
Rating 6 - Okay. 218 out of 1591 reviews" "
Rating 4 - Poor. 116 out of 1591 reviews" "
Rating 2 - Terrible. 107 out of 1591 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Romelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice size room and bath.great breakfast. Perfect location
Stayed 2 nights in Sep 2024

6/10 Okay

Felisha

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of options and sights
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Diane M

Travelled with group
Liked: Amenities
Our stay was perfect!-all the staff were great but special shout out to the breakfast lady who made sure everyone had what they needed and really took her job seriously - she was a breath of fresh air each morning - thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Chad

Stayed 1 night in Jul 2024

10/10 Excellent

Adrienne, Dearborn

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown.
Stayed 2 nights in Sep 2024

8/10 Good

mary grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish check in would be a little earlier like 3pm. After 4pm was so hectic with no where to pull over for valet parking. we had to jump out ,put our stuff on the sidewalk in a hurry. the air conditioner was noisy.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the most comfortable bed ever.
Stayed 2 nights in Sep 2024

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Liked: Room comfort
Disliked: Staff & service
Good location but would look elsewhere
Poor check in and check out; not friendly with sense of somwhow being inconvenienced having to help custimer. Building and rooms are older (which is ok IMO, and adds to character), but could use some renovation and attention to items in the room (i.e. toilet handle was loose and got stuck, wimdow shade half broken from retaining loops) House keeping didnt show up after a full 12hrs+ (7AM to 9PM) of having do not disturb hanger removed from the door. Location good, but plenty of other nearby places with similiar cost (i.e. Crown Plz, co worker stayed there for extra 15 a night over this place and well worth it - I even visited desk there to see if "inpolite front desk" was CLE thing or just IHG thing, and appears in the case its the later)
Stayed 5 nights in Sep 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was not cleaned, although cleaning staff were on our floor that day. We had to ask the front-desk and at first, they were not helpful. Getting an elevator in mornings and/or on popular check out times is very difficult. Add at least an extra 15 minutes for an elevator. Rooms are spacious. A little old, but clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rui

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Location, clean, safety
Stayed 1 night in Sep 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice, especially the women that work the breakfast area! The bathroom could have been cleaner…there was hair all over the floor and the shower wasn’t at clean as it should have been. But over all it was a nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a perfect size, only problem was that the door itself broke, but the staff got it fixed within about an hour.
Stayed 1 night in Sep 2024

10/10 Excellent

M

Stayed 1 night in Sep 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful regarding providing information about the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to my client's location and is a nice place to stay.
Stayed 1 night in Sep 2024