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Holiday Inn Express Cleveland Airport - Brookpark by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Airport - Brookpark by IHG

Exterior
Free daily self-service breakfast
In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
16330 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • NASA Glenn Research Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hair dryer, towels, soap, shampoo

Standard Room

  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Orbit Hotel, Trademark Collection by Wyndham

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1316)
The price is €126
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Orbit Hotel, Trademark Collection by Wyndham

About this property

Holiday Inn Express Cleveland Airport - Brookpark by IHG

Hotel with free breakfast, in the vicinity of West Side Market
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers 89 air-conditioned accommodations with safes and complimentary newspapers. 45-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The free breakfast at Holiday Inn Express Cleveland Airport - Brookpark by IHG gets high marks from our customers. During your stay, you'll be close to MetroHealth Parma Medical Center. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by car from Progressive Field and 14 minutes from West Side Market
  • Free airport shuttle service
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 768 square feet (71 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Cleveland Airport - Brookpark by IHG.

This Brook Park hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 8:00 AM to 4:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free self-service breakfast available 6 AM–9:30 AM on weekdays and 6 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (768 square feet)
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Cleveland Airport - Brookpark by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Cleveland Airport - Brookpark by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Steven, Massillon

Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kailin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk service was so very helpful and courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

FRANKIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sherry

Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. Clean. Very good service. The only negative might be how the morning buffet is handled. Apparently you must have a problem with people who are not guests coming in for breakfast. Person supervising that area kept asking for our room numbers. Didn’t write them down anywhere or ask our names. Maybe you should just secure the area and require room key to access it. The woman doing the asking was very conscientious and did a nice job laying out and supplying the buffet items.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Liked: Property conditions & facilities
The staff was excellent and very friendly. Continental breakfast was the best ive ever had. Very happy we stayed here. Would definitely recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff was professional
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend and stay again
Clean and comfy! Easy access to interstate, 15 mins from RRHOF museum. Local restaurants are good too! - Sincerely, Hotel Snob :)
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Room availability
This was a nicely, remodeled hotel, the rooms are very clean and seemed nice. I was supposed to be able to check in at 3 PM, I had an event downtown and needed to leave by four to get there. At 4:15 my room wasn’t even ready yet and they didn’t even offer me a discount on my room at all. Luckily, I had friends there and was able to get ready in another room. Should really hire and pay staff more so you have people that can actually clean your rooms and make the experience better for your guest
Stayed 1 night in Oct 2024

10/10 Excellent

Quetzy, Newtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just a one night stay for us we would definitely stay here again. The hotel was conveniently located just minutes from major roads, it has some reataurants that are walking distance. It is updated and a pleasure to stay. They have a coffee, tea and hot chocolate station by the lobby whichh is super convenient plus breakfast from 6 to 9 am. Overall a great stay.
Stayed 1 night in Oct 2024

6/10 Okay

Lisa, Columbus

Business traveller
Liked: Amenities
This property should think about a quiet zone policy starting at 10p like I have seen at other hotels, especially hotels that host a lot of business travelers.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tonya

Stayed 1 night in Sep 2024

10/10 Excellent

Al, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
The room smelled like smoke from a fire (not cigarettes). There is an airport shuttle but no way to reach the hotel to request a pickup from the airpirt. It's somewhat remote so not many dinning options within walking distance. Nice staff. Clean property.
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Noah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a place to stay for one night during this part of my vacation and it worked for a solo travler.
Stayed 1 night in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Luke

Stayed 1 night in Aug 2024