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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Exterior
One King Bed | Living area
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Room service
  • Pet-friendly
  • Pool

Explore the area

Map
700 Beta Dr, Mayfield, OH, 44143
  • North Chagrin Reservation
    ‪4 min drive‬
  • Cleveland Clinic - Hillcrest Hospital
    ‪5 min drive‬
  • StoneWater Golf Club
    ‪7 min drive‬
  • Cleveland, OH (CGF-Cuyahoga County)
    ‪10 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

Suite, One King Bed, Accessible | Living area

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Roll In Shower

  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed

One King Bed | Living area

One King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

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Breakfast included
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4.1 out of 5, Very good, (1008)
The price is €118
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Comfort Inn Mayfield Heights Cleveland East

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

Suburban hotel with area shuttle service and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Cleveland East/Mayfield Village. During your stay, you'll be within walking distance of North Chagrin Reservation. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at The Garden Grill & Bar
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from North Chagrin Reservation and a few minutes from Chagrin River
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland East/Mayfield Village offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6630 square feet (597 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Cleveland East/Mayfield Village. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Mayfield hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to noon.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 mi

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–noon: USD 7 for adults and USD 7 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre (6630 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 883 reviews" "
Rating 8 - Good. 270 out of 883 reviews" "
Rating 6 - Okay. 80 out of 883 reviews" "
Rating 4 - Poor. 38 out of 883 reviews" "
Rating 2 - Terrible. 33 out of 883 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Janice

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Travelled with partner
I booked this hotel specifically for the hot tub. Upon arrival we learned the hot tub was drained and under maintenance. Very disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logging Satisfaction
My stay was very pleasant. Accommodations was exactly how it was described. The staff was very friendly and informative. The cost was reasonable! I would recommend this hotel to family or friends traveling 😊
Stayed 4 nights in Oct 2024

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ohio stay
No service for clean towels garbage was not emptied no usb ports the pool had sand in the bottom the pool was very cold the jacuzzi was not open !!
Stayed 2 nights in Oct 2024

8/10 Good

Judith, Sugar Land

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property accomodation ic very good better than . The staff especially the front desk on the evening is just doing her routine checklng Us inn but not too welcoming.Greetings is very memorized.
Stayed 1 night in Oct 2024

6/10 Okay

Denia

Disliked: Amenities
My stay was nice and this easily could have been a 5 star review however, when I arrived, which was 30mins before check in, the lady said they didn’t have any rooms available. I asked would it be available by 3 and she said she’s not sure. That’s a huge inconvenience for someone who’s been traveling since 5am. I was super tired. I didn’t get into my room until about 4. This was after MULTIPLE walked in and got their rooms. Paulina assisted me and got me into a room. The gym is basic but that’s not the problem, they had a weights rack, with no racks. Other than that, they lovely housekeeper with the colorful braids was super sweet!
Stayed 3 nights in Oct 2024

8/10 Good

janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place. Breakfast was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Christie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and run down. It has an odor and the wall paper is peeling from all of the walls. The he bathroom fixtures are rust covered. The 2nd night we stayed there, we came back to the hotel around 9pm and all of the power was out in the hotel! The poor man that was on the night desk duty was very nice and working hard with what he had. There wasn’t a storm or poor weather and the surrounding area all had power
Stayed 2 nights in Oct 2024

4/10 Poor

Joe

Travelled with partner
Disliked: Amenities, property conditions & facilities
Dining room and bar was closed on a Saturday. Hard to find staff. No EV stations. Water damage thru our the hotel. Not up to Hilton standards. Wouldn't honor my Hilton points because of third party.
Stayed 1 night in Oct 2024

2/10 Terrible

Lorenz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No any electricity and power
Stayed 1 night in Oct 2024

6/10 Okay

carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
It was good for overnight. Pool was closed. Bathroom door was squeaky. But overall decent stop over
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel very nice staff
Stayed 1 night in Sep 2024

6/10 Okay

Tanya

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hot tub had no water, the hotel had no hot water. Had to have cold showers. Front staff were not helpful amd provided wrong information
Stayed 1 night in Sep 2024

8/10 Good

Ryan, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service
Trip to Cleveland
Wanted to have a hotel with hot tub. Arrived, hot tub was under construction ☹️
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pleasant considering it’s overall location
Stayed 3 nights in Sep 2024

6/10 Okay

Edmund

Travelled with family and small children
Liked: Staff & service
Very friendly Staff and reasonable price. Although, we did have little bugs in the bathroom and air conditioner was noisy
Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Oria

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had stains on the walls and curtains. I want to think it was hot sauce (not blood). The AC system has never been dusted, which made my allergies act up. There were people talking in the hallway at least until 3 am, which made me feel unsafe. The people in the room next to me were drying their hair and talking at 4 am. I couldn't sleep all night. No water bottles in the room. The restaurant/bar was only open for breakfast. Nothing within walking distance for food or drink or anything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Henrietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Good and Friendly Check In. Clean rooms. In town over night for Birthday Party. Convenient Location
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was very disappointed . Stayed there for the pool and hot tub. Have been there before over the years. This property has not been kept up at all. Dirty,room smelled musty & moldy & like pets. Pool Was filthy ,hot tub not there anymore. Very dated and needs a serious remodel.
Stayed 2 nights in Aug 2024