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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
One King Bed | Living area
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Room service
  • Pet-friendly
  • Pool

Explore the area

Map
700 Beta Dr, Mayfield, OH, 44143
  • Cleveland Clinic - Hillcrest Hospital
    ‪5 min drive‬
  • Legacy Village
    ‪8 min drive‬
  • Case Western Reserve University
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

Suite, One King Bed, Accessible | Living area

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Roll In Shower

  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed

One King Bed | Living area

One King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Cleveland-Mayfield by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (721)
The price is €121
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Holiday Inn Cleveland-Mayfield by IHG

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

Suburban hotel with area shuttle service and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Cleveland East/Mayfield Village. During your stay, you'll be within walking distance of North Chagrin Reservation. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at The Garden Grill & Bar
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from North Chagrin Reservation and a few minutes from Chagrin River
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland East/Mayfield Village offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6630 square feet (597 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Cleveland East/Mayfield Village. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Mayfield hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to noon.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 mi

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–noon: USD 7 for adults and USD 7 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre (6630 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 890 reviews
Rating 8 - Good. 272 out of 890 reviews
Rating 6 - Okay. 80 out of 890 reviews
Rating 4 - Poor. 38 out of 890 reviews
Rating 2 - Terrible. 34 out of 890 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When we got to the hotel the night clerk gave us a keycard and when I asked about breakfast he said I needed to pay a fee. I stated to him that I already payed for a breakfast the next day and he stated that " I did not". So I just assumed I would lose money since I tried to show him the invoice on my phone. When we got to the 1rst room it had a broken lamp with the bulb hanging out and the refrigerator was broke and freezing over. When I notified the night clerk of the room condition he gave me a key to a 2nd room. When I got to the second room the door was already opened and the lights were all on. The bed looked like someone was already sleeping in it and the bathroom was used. By this time it was getting late. I came back for a 3rd time he gave me a card key to a room on another floor. This room appeared to be fine. However, when we were getting cold ( It was winter) the heater/ air conditioner was not working. There was a note on the thermostat apologizing for any inconvenience. We ended up just keeping the room because we were too exhausted to say anything. This was after 11:30PM. Later that morning we had a knock on the door from " housekeeping" at 8:00AM!! She did apologize,however. When we were ready to depart the day clerk asked if we were going to have breakfast? ( Since it was paid for). I explained to her that we didnt have time for breakfast, however, the night clerk insisted I didnt pay for it. The day ckerk was very apolegetic and went to the manager.
Stayed 1 night in Dec 2024

4/10 Poor

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be renovated because bathrooms were not clean on grout. Just okay overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Deepak

Stayed 1 night in Nov 2024

6/10 Okay

Ilana

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matt, North Royalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are awesome
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kim

Stayed 1 night in Jul 2024

10/10 Excellent

Shedrick, Dacula

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk that was on shift Saturday night was awsome!! Sorry I can’t remember her name.
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice to have some ventilation in the bathroom due to steam from the shower
Stayed 3 nights in Nov 2024

8/10 Good

Daniel, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Janice

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Travelled with partner
I booked this hotel specifically for the hot tub. Upon arrival we learned the hot tub was drained and under maintenance. Very disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logging Satisfaction
My stay was very pleasant. Accommodations was exactly how it was described. The staff was very friendly and informative. The cost was reasonable! I would recommend this hotel to family or friends traveling 😊
Stayed 4 nights in Oct 2024

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ohio stay
No service for clean towels garbage was not emptied no usb ports the pool had sand in the bottom the pool was very cold the jacuzzi was not open !!
Stayed 2 nights in Oct 2024

8/10 Good

Judith, Sugar Land

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property accomodation ic very good better than . The staff especially the front desk on the evening is just doing her routine checklng Us inn but not too welcoming.Greetings is very memorized.
Stayed 1 night in Oct 2024

6/10 Okay

Denia

Disliked: Amenities
My stay was nice and this easily could have been a 5 star review however, when I arrived, which was 30mins before check in, the lady said they didn’t have any rooms available. I asked would it be available by 3 and she said she’s not sure. That’s a huge inconvenience for someone who’s been traveling since 5am. I was super tired. I didn’t get into my room until about 4. This was after MULTIPLE walked in and got their rooms. Paulina assisted me and got me into a room. The gym is basic but that’s not the problem, they had a weights rack, with no racks. Other than that, they lovely housekeeper with the colorful braids was super sweet!
Stayed 3 nights in Oct 2024

8/10 Good

janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place. Breakfast was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Christie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and run down. It has an odor and the wall paper is peeling from all of the walls. The he bathroom fixtures are rust covered. The 2nd night we stayed there, we came back to the hotel around 9pm and all of the power was out in the hotel! The poor man that was on the night desk duty was very nice and working hard with what he had. There wasn’t a storm or poor weather and the surrounding area all had power
Stayed 2 nights in Oct 2024

4/10 Poor

Joe

Travelled with partner
Disliked: Amenities, property conditions & facilities
Dining room and bar was closed on a Saturday. Hard to find staff. No EV stations. Water damage thru our the hotel. Not up to Hilton standards. Wouldn't honor my Hilton points because of third party.
Stayed 1 night in Oct 2024

2/10 Terrible

Lorenz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No any electricity and power
Stayed 1 night in Oct 2024

6/10 Okay

carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
It was good for overnight. Pool was closed. Bathroom door was squeaky. But overall decent stop over
Stayed 1 night in Oct 2024