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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
One King Bed | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
700 Beta Dr, Mayfield, OH, 44143
  • North Chagrin Reservation
    4 min drive
  • Cleveland Clinic - Hillcrest Hospital
    5 min drive
  • Legacy Village
    8 min drive
  • Cleveland, OH (CGF-Cuyahoga County)
    10 min drive

Room options

View all photos for Suite, One King Bed, Accessible

Suite, One King Bed, Accessible | Living area

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Roll In Shower

  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed

One King Bed | Living area

One King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Cleveland East/Mayfield Village

Suburban hotel with area shuttle service and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Cleveland East/Mayfield Village. During your stay, you'll be within walking distance of North Chagrin Reservation. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at The Garden Grill & Bar
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from North Chagrin Reservation and a few minutes from Chagrin River
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland East/Mayfield Village offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6630 square feet (597 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Cleveland East/Mayfield Village. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Mayfield hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to noon.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 mi

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–noon: USD 7 for adults and USD 7 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre (6630 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 459 out of 869 reviews" "
Rating 8 - Good. 266 out of 869 reviews" "
Rating 6 - Okay. 78 out of 869 reviews" "
Rating 4 - Poor. 34 out of 869 reviews" "
Rating 2 - Terrible. 32 out of 869 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

James F

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 3 nights in Aug 2024

6/10 Okay

Mimi

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Indicated amenities included a full service restaurant. This was not the case. The hotel was conveniently located
Stayed 1 night in Jul 2024

10/10 Excellent

Duong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every good
Stayed 4 nights in Aug 2024

10/10 Excellent

LINDA, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only stayed one night, but it was quiet, clean, and people were friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Kenda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and the location was convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very accommodating and friendly. Hotel was clean and well kept. It was also very quiet. Felt very safe here. Close to highway and also shopping. Parking was very accessible. Will stay again and also recommending this to friends and family,
Stayed 3 nights in Jul 2024

10/10 Excellent

Noel

Stayed 1 night in Jul 2024

2/10 Terrible

Brandon

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu and service was great.
Stayed 5 nights in Jul 2024

8/10 Good

Marilou, Sylmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near an industrial park right by the freeway but it was very quiet. Seemed like a safe area. Very green. Lots of foliage. Which the property offered more information about the area and nearby shopping.
Stayed 4 nights in Jul 2024

10/10 Excellent

SUSAN, SPRINGBORO

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Good
Stayed 1 night in Jun 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Ice machine was broke on our floor.
Stayed 2 nights in Jun 2024

4/10 Poor

Sarah

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Stayed 4 nights in Jul 2024

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

catherine

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The female desk clerk was unfriendly. They only clean the rooms every other day. We had to go downstairs to get clean towels. The wall made banging sounds everytime we ran the water. The pillows were so uncomfortable. Its located in a area that looked like an industrial area
Stayed 2 nights in Jun 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hot tub was not working and was advertised that it was. Our room key continually stopped working and had to get a new one 4 different times. Not conveniently located close to anything. The manager gave us a $50 comp for the whole stay. Not a very good place to stay.
Stayed 2 nights in Jun 2024

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The guy that checked us in was very unhelpful. He wouldn't run our Hiltons rewards, and he wouldn't do anything about the completely non- working shower in our room. Worn this heat and humidity we DEFINITELY needed showers!
Stayed 1 night in Jun 2024

8/10 Good

Douglas, Gibsonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within the corporate park. Staff are very friendly and nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Mellissa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked this hotel especially for the Hot Tub, no where on the website stated it was out of service! Very frustrating!!
Stayed 1 night in Jun 2024