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Embassy Suites by Hilton Cleveland Beachwood

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Beachwood

Lobby
Lobby
1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board
American cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
3775 Park East Dr, Beachwood, OH, 44122
  • Pinecrest Plaza Shopping
    ‪4 min drive‬
  • Thistledown Racetrack
    ‪7 min drive‬
  • Legacy Village
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Living area

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Cleveland Beachwood

Hotel in Beachwood with free breakfast and a fitness center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Embassy Suites by Hilton Cleveland Beachwood offers 216 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton Cleveland Beachwood. During your stay, you'll be within walking distance of ETON Chagrin Blvd Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Park East Bar & Grill
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by car from Cuyahoga Valley National Park and 14 minutes from MGM Northfield Park
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cleveland Beachwood offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5586 square feet (519 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Cleveland Beachwood also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Beachwood hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Park East Bar & Grill - This restaurant specializes in American cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park East Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5,586 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Cleveland-Beachwood
Embassy Suites Hotel Cleveland-Beachwood
Beachwood Embassy Suites
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Embassy Suites Cleveland-Beachwood Hotel
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Embassy Suites Hotel Cleveland
Embassy Suites by Hilton Cleveland Beachwood Hotel
Embassy Suites by Hilton Cleveland Beachwood Beachwood
Embassy Suites by Hilton Cleveland Beachwood Hotel Beachwood

Embassy Suites by Hilton Cleveland Beachwood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 358 out of 1013 reviews
Rating 8 - Good. 197 out of 1013 reviews
Rating 6 - Okay. 156 out of 1013 reviews
Rating 4 - Poor. 124 out of 1013 reviews
Rating 2 - Terrible. 178 out of 1013 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michelle

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely horrible. Room was very dirty. From hair on the floor in bathroom to food splattered on wall. Missing remote which took 4hours to receive a new one after going to the front desk 4 times. Room door would t shut all the way. Extremely difficult to do so. Staff was friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Embassy Suites Beachwood Ohio
Very pleasant stay. Nice spacious rooms. Comfortable bed. Quiet and peaceful. Good breakfast with lots of choice. Will return here for sure.
Stayed 2 nights in Dec 2024

6/10 Okay

Erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good
Not so good, room was not clean, bed and pillows old and uncomfortable. Hotel could use many updates. Breakfast was good though. Will not be returning.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
I didn't like that the first receptionist wasn't friendly or the fact that she gave me a room that was already occupied. So, imagine using your key card, door opens, then walking into the room to find there's someone else's belongings inside. I went back to the desk to approach another receptionist for help being checked in.
Stayed 1 night in Dec 2024

8/10 Good

Cordajah

Stayed 1 night in Dec 2024

2/10 Terrible

Cam

Stayed 2 nights in Dec 2024

2/10 Terrible

Cam

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This use to be my hotel of choice when in the area. The staff that barely speak English are rude and lied and said a blanket was missing out the room and I was charged for it. I will never stay here again since they want to treat a loyal customer like a trashy thief. I don’t recommend this hotel to anyone.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I have stayed here twice now in the last month or so and I love this place. The ambiance is absolutely amazing. The service is very good and the breakfast is good as well. Not to mention it’s very reasonably priced. I think this will be the place I stay whenever I make my way to cleveland
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, lobby, and breakfast were all standout! Clean hotel, friendly staff!
Stayed 1 night in Dec 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service
Appreciated the staff for accommodating our special needs. The place needs a facelift but they try hard.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Shower did not switch well from bath and was not fully functional. Door had to be slammed to fully close.
Stayed 1 night in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

John

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our initial impression was not good. We were sent up to a room that had not been cleaned and we arrived at 7:00pm. We were send to another room that was not up to standards as far as clean. I found someone’s earring on the carpet, the bedskirt had a huge stain and the floor behind the bed and bedside tables looked like it hadn’t been cleaned in months. The building itself is not being kept up like it should be. The bar stools were rickety and the food was over priced. I missed breakfast bc it stops at 9:00am when some people are still sleeping. The staff there are great and were super kind and helpful. I do however think I would choose another hotel if I need to stay there in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great every day!! Stayed in one of the handicapped accessible rooms... bathroom could use a countertop, etc.
Stayed 3 nights in Dec 2024

8/10 Good

Talitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean but loud kids
Check in took a little long due to a person reserving not being found. It was a comfortable stay but they should have security due to kids running around the halls at 10:30pm at night.
Stayed 1 night in Dec 2024

4/10 Poor

quinetta

N s
Stayed 1 night in Dec 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service
Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always an easy check in and check out process. The rooms are perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Glenn I

Stayed 4 nights in Nov 2024

10/10 Excellent

COZETTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fun and pleasure for all
Stayed 1 night in Dec 2024

8/10 Good

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area not supervised..loud children without parents leaking pool area unusable
Stayed 1 night in Dec 2024

8/10 Good

Robin, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

8/10 Good

thomas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024