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Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

Exterior
Reception
Cocktail bar
Couples treatment room(s), sauna, hot tub, steam room, massages
Couples treatment room(s), sauna, hot tub, steam room, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
41 avenue de la république, Clermont-Ferrand, 63100
  • Polydome Congress Centre
    6 min walk
  • ASM Experience Rugby Museum
    12 min walk
  • L'Aventure Michelin
    12 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    13 min drive

Room options

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Twin Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Premium bedding, pillow-top beds, free minibar, in-room safe

Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

Kyriad Prestige Clermont-Ferrand

Spa
Pet-friendly
Free WiFi
Gym
4.3 out of 5, Excellent, (105)
The price is €88
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Kyriad Prestige Clermont-Ferrand

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Eco-certified hotel with a full-service spa connected to the convention center in Clermont-Ferrand
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Aiden by Best Western Clermont-Ferrand Hotel & Spa offers 85 air-conditioned accommodations with free minibar items and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 16 years old are not allowed in the swimming pool.

Spa Le Magnetic (Payant) has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Aiden by Best Western Clermont-Ferrand Hotel & Spa. During your stay, you'll be connected to the convention center, and just a quick walk from Polydome Congress Centre. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy French cuisine while dining at Le Magnetic
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at Spa Le Magnetic (Payant)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from L'Aventure Michelin and 5 minutes from Clermont-Ferrand Cathedral
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Aiden by Best Western Clermont-Ferrand Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

4 meeting rooms and coworking spaces are available. Spa services, a library, and a terrace are also featured at the eco-certified Aiden by Best Western Clermont-Ferrand Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Clermont-Ferrand hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Le Magnetic - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Le Magnetic - Onsite cocktail bar. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 18 for adults and EUR 9 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 25

Restaurants on site

  • Le Magnetic
  • Le Magnetic

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Snack bar/deli
  • Pushchair

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 110
  • Step-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 70
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 25
  • Facilities fee: EUR 15 per person and includes use of: spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 346 reviews" "
Rating 8 - Good. 77 out of 346 reviews" "
Rating 6 - Okay. 19 out of 346 reviews" "
Rating 4 - Poor. 18 out of 346 reviews" "
Rating 2 - Terrible. 4 out of 346 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to tram and Michelin Carmes
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended.
Stayed 1 night in Aug 2024

8/10 Good

Carson

Travelled with family
Liked: Amenities, property conditions & facilities
Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t .
Stayed 1 night in Aug 2024

10/10 Excellent

Abdelmalek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine, Hopkinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa!
Stayed 3 nights in Jul 2024

10/10 Excellent

Salima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci à Estelle pour le petit déjeuner sur tout les fronts merci
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anne Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Henrik Højsholt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced
Very pricy compared to quality. The food and breakfast was below average.
Stayed 1 night in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is always a problem
Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside. No food in hotel restaurant for vegans.
Stayed 1 night in May 2024

8/10 Good

Helene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste une nuit, arrivée minuit et départ 9h
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Perfect hôtel but the breakfast is overpriced and very poor. it's a shame
Stayed 1 night in May 2024

4/10 Poor

Adele

Disliked: Staff & service, room comfort
Poor customer service
Reserved parking when I made the booking a couple of months ago but we arrived it was full. Had to park our car on the street full of stuff in a not so nice area! No vegan options in the restaurant. Waited 10 minutes to be served in an empty bar. Poor customer service & staff like to argue back. Will not be returning!
Stayed 1 night in May 2024

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Damon

Stayed 4 nights in Apr 2024

10/10 Excellent

James

Stayed 1 night in Apr 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous comfortable and modern hotel. Excellent dining in the hotel. Wonderful helpful staff.
Stayed 2 nights in Mar 2024

4/10 Poor

Ziad

Stayed 1 night in Feb 2024

10/10 Excellent

Alison

Stayed 4 nights in Dec 2023

10/10 Excellent

Nicolas

Stayed 2 nights in Nov 2023

8/10 Good

sebastien

Stayed 1 night in Nov 2023

4/10 Poor

Olivier

Stayed 1 night in Nov 2023

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023