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RiverRock Inn & Conference Centre

2.5 star property

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Photo gallery for RiverRock Inn & Conference Centre

Luxury Suite
Bar (on property)
Hospitality Suite
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Gym

Explore the area

Map
2808 Chamberland St, Clarence-Rockland, ON, K4K 0B2
  • Royal Plaza
    ‪2 min walk‬
  • Laviolette Park
    ‪20 min walk‬
  • Dalrymple Park
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪39 min drive‬

Room options

View all photos for Classic King

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic King

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queens

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Queens

  • Sleeps 4
  • 2 Queen Beds

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About this property

RiverRock Inn & Conference Centre

Hotel in Clarence-Rockland with a fitness center and a 24-hour business center
A fitness center, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and conference space.
RiverRock Inn & Conference Centre offers 44 air-conditioned accommodations with coffee/tea makers and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at RiverRock Inn & Conference Centre, you're just a quick walk from Royal Plaza. Free WiFi in public areas, free self parking, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes a gym
  • Steps from Royal Plaza and 8 minutes by foot from Parc Richelieu Grande-Riviere
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 5021 square feet (466 square meters) and includes a conference center. A fitness center, a vending machine, and coffee/tea in a common area are also featured at RiverRock Inn & Conference Centre. Free self parking is available.

Smoking is allowed in designated areas at this Clarence-Rockland hotel.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike tour information
  • Fitness centre

Family friendly

  • Children's games
  • High chair
  • Toys

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (5021 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 35.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riverrock & Conference Centre
RiverRock Inn & Conference Centre Hotel
RiverRock Inn & Conference Centre Clarence-Rockland
RiverRock Inn & Conference Centre Hotel Clarence-Rockland

RiverRock Inn & Conference Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 9 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet fee charged extra
We were charged a 35.0plus tax pet fee when we checked in. In our reservation with hotels.com it said in our booking that the pets (up to two) were supposed to have been included at no extra fee. Please return the 35.00 plus tax to our card
Stayed 1 night in Oct 2024

10/10 Excellent

Guylain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Nigel

Business traveller
When I checked in, the front desk clerk, Rebecca was EXCELLENT! Very professional and friendly—-5 STARS!! I had an issue with my TV volume, so I called the front desk and got a gentleman on the phone. As the TV service was Internet based, he suggested I call the number on the TV, which I did, was placed on hold for 10 mins before it disconnected. The disappointment in this matte was I felt the front desk should have tried to take more ownership of the issues at the beginning of the call. Finally, I went to use the rowing machine in the Fitness room, only to find out the chain was broken. So based on my experience, the initial engagement was very positive, but downhill after that. I forgot to mention I also had a burnt light bulb in the lamp beside my bed
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too commercialized around. Property amenities are old.
Stayed 1 night in Sep 2024

8/10 Good

marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property
Stayed 1 night in Sep 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully set up location. Room was very nice and had everything. It was on the second floor and thete is no elevator. Be prepared when you book if that is a difficulty for you and you have baggage.
Stayed 1 night in Sep 2024

6/10 Okay

Dino

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, luxurious rooms, very polite staff
Stayed 3 nights in Jul 2024

8/10 Good

Krista

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

The young lady who booked us in was very friendly and helpful. The toilet had not be cleaned prior to our arrival and there was no housekeeping staff on duty when we arrived. She graciously left the front desk and cleaned the bathroom for us. After our first night, housekeeping did nothing in our room but it wasn’t a big deal for us. The breakfast options were very limited and nothing hot besides bread to toast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Karren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very kind and accommodating. Room is clean and really spacious
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Located in a quiet area. Breakfast was ok, would be nice to have some warm food (ie: eggs, bacon, sausage type food). If I am back in the area, I would stay here again.
Stayed 1 night in Jun 2024

8/10 Good

ZALASSO

Liked: Staff & service
Security deposit is 250CAD it is unusual.
Stayed 1 night in Jun 2024

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Emile

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not recommended for people who want to sleep. Called front desk twice to report all of noise by teens in the corridor. It only stopped at 10:30 but restarted at 6:30 AM. Restaurant not opened for breakfast this was not our first time there but probably our last
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Joni

Stayed 1 night in Apr 2024

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have had more variety or hot meal choices and check in should be earlier than 4pm. The staff are friendly and helpful and the rooms are clean and tidy.
Stayed 1 night in Mar 2024